Experts Reviews · 2026 Ratings

The Best Apartment Cleaning Services in Illinois

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$259typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
97%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.86★average ratingPlain average of every Google star rating we collected for these companies.
1.8%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 15,894 Google reviews of 64 top-rated apartment cleaning services nationwide; 10 of them in Illinois. Updated November 1, 2026.

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Best apartment cleaning services in Illinois for cleaning

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1Two Maids logoTwo Maids★ 4.86 on this job14 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%4.86★Number of such jobs 25%14Overall Experts Score 20%62Job match= 81Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81

Job match = this company’s ★ on reviews Google tagged “Cleaning” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about cleaning

Dianne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Two Maids logoTwo Maids

Gwen always has a smile with her service. She is very thorough with her work & leaves nothing undone. My husband & I have had many other service cleaners & we say Gwen is the best! We highly recommend her but don't take her away from our time!

CleaningGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Andrea4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Two Maids logoTwo Maids

I have had the best experience with the Two Maids in a mop family. Alexis and Natalie were the most recent team mates here and did a fantastic job, Rue we missed you today. Thank you to the entire Two maids and a mop team.

CleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★
Two Maids logoTwo Maids

This post is about our wonderful cleaner Becca. When we started with Two Maids we had a variety of cleaners and the service was adequate with a couple of redos. For the past several months, we have solely had Becca. I can’t rave enough about her! She takes pride in her work and always does an A+ job!

Cleaning
MA1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Two Maids logoTwo Maids

We’ve used this service for over two years now and are still happy! Our cleaner Gwen is great!

CleaningDeep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Bethany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Two Maids logoTwo Maids

Becca has done an amazing job with her cleans!! I love to come home and be able to take a deep breath and just relax in my clean home! Very appreciative of her hard work, never disappointed !

Cleaning+ Responsiveness+ Quality+ Professionalism
Stamatis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Two Maids logoTwo Maids

Excellent cleaning service. Started with a deep clean at first and was on the fence about signing up for monthly cleans, but I was convinced that it is worth it after the first time. For my first monthly regular clean, I had Mariah and Larissa and they did a great job. Thanks!

CleaningDeep clean+ Responsiveness+ Punctuality+ Quality

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of apartment cleaning services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Tristar Window Cleaning logoTristar Window CleaningEast Peoria, ILA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
2WinBros logoWinBrosEast Peoria, ILA 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%51+3.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAC4.98—
3Squeegee Squad - Peoria logoSqueegee Squad - PeoriaEast Peoria, ILA 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty86−1.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.90—
4CottageCare Peoria logoCottageCare PeoriaEast Peoria, ILA 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%89+12.6Replies to reviews 7%70+4.9Craft & service penalty92−0.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAB4.86$196
5maid for you cleaning & organizing LLC logomaid for you cleaning & organizing LLCEast Peoria, ILA 86How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%89+23.2Value 15%94+14.3Craft & service penalty64−3.6Experts Score= 86Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AABAA–4.85$123
6Stanley Steemer logoStanley SteemerEast Peoria, ILA 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty79−2.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AABAAA4.80$259
7Surface Cleaning Solutions logoSurface Cleaning SolutionsEast Peoria, ILA 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%87+51.1Reliability 26%65+17Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 83Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAA––4.91—
8Peoria Cleaning Pros logoPeoria Cleaning ProsEast Peoria, ILA 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%90+52.8Reliability 26%86+22.4Value 15%69+10.5Momentum penalty74−2.6Experts Score= 83Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–BB–4.93—
9Molly Maid of Peoria logoMolly Maid of PeoriaEast Peoria, ILB 70How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%71+17.2Value 14%81+11.5Replies to reviews 7%46+3.3Craft & service penalty70−3Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BBBAAC4.76$196
10Two Maids logoTwo MaidsEast Peoria, ILB 62How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%54+13.1Value 14%87+12.3Replies to reviews 7%83+5.9Craft & service penalty50−5Momentum penalty56−4.4Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BCCACA4.76$233

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Standard cleaning$153$196$27797%
Deep clean$247$327$45998%
General housekeeping$139$183$24099%
Moving-related cleaning$259$359$53694%
Interior & exterior window cleaning$107$173$241100%
Carpet steam cleaning$183$265$35998%
General carpet cleaning$209$268$53693%
Upholstery cleaning$170$250$366100%
Area rug cleaning$170$250$50698%
Office & workplace cleaning$132$173$221100%
Carpet cleaning$124$149$22297%
HVAC duct & vent cleaning$536$705$1.1k100%

Apartment Cleaning Services in Illinois at a glance

How the 10 apartment cleaning services we rated in Illinois compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A880%
  • Grade B220%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up550%
  • 4.80–4.89★330%
  • 4.60–4.79★220%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality3,42923%
  • Professionalism3,38523%
  • Responsiveness2,69418%
  • Punctuality2,74719%
  • Value2,41116%

Was the price fair?

All price verdicts left with reviews.

  • Great price72128%
  • Reasonable1,64565%
  • Overpriced653%
  • Not sure1004%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.