Experts Reviews · 2026 Ratings

The Best Apartment Cleaning Services in Indiana

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$247typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.89★average ratingPlain average of every Google star rating we collected for these companies.
1.6%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 26,703 Google reviews of 94 top-rated apartment cleaning services nationwide; 10 of them in Indiana. Updated November 3, 2026.

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Best apartment cleaning services in Indiana for general housekeeping

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$183
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$146–$247
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%
Reviews of this jobNumber of Google reviews in this category tagged with the job.1,200
1CottageCare Ft. Wayne logoCottageCare Ft. Wayne★ 4.98 on this job48 jobs reviewedusually $150–200How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%4.98★Number of such jobs 25%48Overall Experts Score 20%93Job match= 96Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.96
2Purely Fort Wayne Cleaners logoPurely Fort Wayne Cleaners★ 5.00 on this job7 jobs reviewedusually $500+How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%5.00★Number of such jobs 25%7Overall Experts Score 20%89Job match= 82Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82

Job match = this company’s ★ on reviews Google tagged “General housekeeping” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about general housekeeping

JoniLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
CottageCare Ft. Wayne logoCottageCare Ft. Wayne

We have used Cottage Care for home cleaning for over 10 years. Our current team, Rhonda and Karen, are excellent and very easy to work with. I highly recommend Cottage Care for house cleaning.

Paid $150–200Reasonable priceMoving-related cleaningGeneral housekeepingDeep clean
KyleyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Purely Fort Wayne Cleaners logoPurely Fort Wayne Cleaners

Andrea and Lillian did an amazing job! I was honestly a little nervous before they came because I felt like I needed to organize and clean before having cleaners come to the house. As a full-time working mom of three little kids, I just didn’t have the time to do that, and I didn’t need to. They took care of…

Customer photo from Kyley's reviewCustomer photo from Kyley's reviewCustomer photo from Kyley's reviewCustomer photo from Kyley's review
Paid $500+Reasonable priceInterior & exterior window cleaningGeneral housekeepingDeep clean
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
CottageCare Ft. Wayne logoCottageCare Ft. Wayne

Very personable, thorough and caring toward our family. We love Karen and Rhonda.

Reasonable priceStandard cleaningGeneral housekeeping
Jodi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
CottageCare Ft. Wayne logoCottageCare Ft. Wayne

Cottage Care is very thorough and pays attention to detail in their cleaning. My last visits from Kendra, Morgan and Sam have been great. Thanks!

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
CottageCare Ft. Wayne logoCottageCare Ft. Wayne

The gals are always so friendly and meticulous! They even go above and beyond to make sure everything is perfect before they leave.

Paid $100–150Reasonable priceStandard cleaningGeneral housekeeping
Kris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
CottageCare Ft. Wayne logoCottageCare Ft. Wayne

I’ve used Cottage Care to clean my house ever since I moved back to town several years ago. They have been a great help in keeping my house clean, especially before hosting the holidays!

Paid $200–250Reasonable priceGeneral housekeeping

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of apartment cleaning services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1The Gutter Goo-Roo, LLC logoThe Gutter Goo-Roo, LLCFort Wayne, INA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
2Distinctive Cleaning & Restoration logoDistinctive Cleaning & RestorationFort Wayne, INA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%87+6.2Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.99$300
3Flawless Glass Cleaning & Pressure Washing logoFlawless Glass Cleaning & Pressure WashingFort Wayne, INA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.96—
4Steam Team LLC logoSteam Team LLCFort Wayne, INA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.94$221
5Steam Works Cleaning & Restoration logoSteam Works Cleaning & RestorationFort Wayne, INA 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%83+5.9Craft & service penalty90−1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.94$214
6CottageCare Ft. Wayne logoCottageCare Ft. WayneFort Wayne, INA 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAB4.91$196
7TLC: Making It Easy of Fort Wayne logoTLC: Making It Easy of Fort WayneFort Wayne, INA 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%50+3.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAC4.95—
8Steam-it Inc. logoSteam-it Inc.Butler, INA 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.93$176
9Purely Fort Wayne Cleaners logoPurely Fort Wayne CleanersFort Wayne, INA 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%88+12.4Replies to reviews 7%67+4.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAB4.93$315
10Ross Cleaning & Restoration Inc logoRoss Cleaning & Restoration IncFort Wayne, INB 73How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty94−0.6Momentum penalty0−10Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAAFB4.93—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Standard cleaning$158$189$25397%
Deep clean$271$353$45998%
General housekeeping$146$183$24798%
Moving-related cleaning$288$362$47796%
Carpet steam cleaning$158$221$32798%
General carpet cleaning$183$253$32796%
Interior & exterior window cleaning$153$233$36099%
Upholstery cleaning$170$250$34899%
Area rug cleaning$158$196$46098%
Office & workplace cleaning$126$170$21499%
Carpet cleaning$139$186$27298%
Move-out cleaning$263$309$360100%

Apartment Cleaning Services in Indiana at a glance

How the 10 apartment cleaning services we rated in Indiana compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A990%
  • Grade B110%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up10100%
  • 4.80–4.89★00%
  • 4.60–4.79★00%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality4,91923%
  • Professionalism4,89423%
  • Responsiveness3,98919%
  • Punctuality3,99119%
  • Value3,58017%

Was the price fair?

All price verdicts left with reviews.

  • Great price1,57033%
  • Reasonable2,94361%
  • Overpriced1152%
  • Not sure1734%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.