The Best Apartment Cleaning Services in Fort Wayne, IN
We graded 9 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 26,703 Google reviews of 94 top-rated apartment cleaning services nationwide; 9 of them in Fort Wayne, IN. Updated November 3, 2026.
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Best apartment cleaning services in Fort Wayne for water damage-related mold removal
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Ross Cleaning & Restoration IncHow Job match is calculatedBuilt only from reviews Google tagged “Water damage-related mold removal”:Stars on this job 55%5.00★Number of such jobs 25%24Overall Experts Score 20%73Job match= 92Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.92Job match = this company’s ★ on reviews Google tagged “Water damage-related mold removal” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about water damage-related mold removal
Ross Cleaning & Restoration IncI called Ross Restoration to help me with water and mold in my basement. I loved the fact that after I called, someone from their team stopped by my house right away. The service technician kept me informed of the progress and always called ahead of time when he had to come and check on the equipment. They had to…
Ross Cleaning & Restoration IncUnfortunately, water events and damage therefrom seem to follow my family wherever we live, and our water heater failing while we were on vacation and flooding our finished basement a few weeks ago was the most recent event. Suffice it to say that we wish we had used Ross Restoration on our previous water and mold…
Ross Cleaning & Restoration IncRoss restoration definitely knows how to put their customers first! They are the best in the business. Our basement has flooded multiple times and Ross restoration is the only company we will use. The owner is hands on and is extremely knowledgeable and more importantly he cares about you and your home and only…
Ross Cleaning & Restoration IncManagement was very involved with my claim and timely handled the complications of restoration. Water damage mitigation was excellent. Quality of work was excellent. I would highly recommend Ross Restoration to friends and family.
Ross Cleaning & Restoration IncWe used Ross recently after a burst pipe had flooded the majority of our basement. They were great to use! Very responsive and knowledgeable. They came out quickly and walked me through every step of the process, what to expect, gave status updates daily, and gave me a heads up each day/confirmed time they would be…
Ross Cleaning & Restoration IncOur experience with Ross from the first phone call I made to them to even now once they've finished has been awesome. They were professional, friendly, and so helpful. Even after they finished they still have been helpful with questions we have had and advice on where to go next. They came the same day as I called…
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of apartment cleaning services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  The Gutter Goo-Roo, LLCFort Wayne, IN | A 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 5.00 | — |
| 2 |  Distinctive Cleaning & RestorationFort Wayne, IN | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%87+6.2Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.99 | $300 |
| 3 |  Flawless Glass Cleaning & Pressure WashingFort Wayne, IN | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAA | 4.96 | — |
| 4 |  Steam Team LLCFort Wayne, IN | A 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.94 | $221 |
| 5 |  Steam Works Cleaning & RestorationFort Wayne, IN | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%83+5.9Craft & service penalty90−1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.94 | $214 |
| 6 |  CottageCare Ft. WayneFort Wayne, IN | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAB | 4.91 | $196 |
| 7 |  TLC: Making It Easy of Fort WayneFort Wayne, IN | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%50+3.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAC | 4.95 | — |
| 8 |  Purely Fort Wayne CleanersFort Wayne, IN | A 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%88+12.4Replies to reviews 7%67+4.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAB | 4.93 | $315 |
| 9 | Ross Cleaning & Restoration IncFort Wayne, IN | B 73How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty94−0.6Momentum penalty0−10Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAFB | 4.93 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Standard cleaning | $158 | $189 | $253 | 97% |
| Deep clean | $271 | $353 | $459 | 98% |
| General housekeeping | $146 | $183 | $247 | 98% |
| Moving-related cleaning | $288 | $362 | $477 | 96% |
| Carpet steam cleaning | $158 | $221 | $327 | 98% |
| General carpet cleaning | $183 | $253 | $327 | 96% |
| Interior & exterior window cleaning | $153 | $233 | $360 | 99% |
| Upholstery cleaning | $170 | $250 | $348 | 99% |
| Area rug cleaning | $158 | $196 | $460 | 98% |
| Office & workplace cleaning | $126 | $170 | $214 | 99% |
| Carpet cleaning | $139 | $186 | $272 | 98% |
| Move-out cleaning | $263 | $309 | $360 | 100% |
Apartment Cleaning Services in Fort Wayne, IN at a glance
How the 9 apartment cleaning services we rated in Fort Wayne, IN compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A889%
- Grade B111%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up9100%
- 4.80–4.89★00%
- 4.60–4.79★00%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality4,91923%
- Professionalism4,89423%
- Responsiveness3,98919%
- Punctuality3,99119%
- Value3,58017%
Was the price fair?
All price verdicts left with reviews.
- Great price1,57033%
- Reasonable2,94361%
- Overpriced1152%
- Not sure1734%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.