Experts Reviews · 2026 Ratings

The Best Apartment Cleaning Services in Columbia, SC

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$253typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
97%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.89★average ratingPlain average of every Google star rating we collected for these companies.
1.6%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 30,406 Google reviews of 114 top-rated apartment cleaning services nationwide; 10 of them in Columbia, SC. Updated November 5, 2026.

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Best apartment cleaning services in Columbia for office & workplace cleaning

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$176
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$132–$227
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%
Reviews of this jobNumber of Google reviews in this category tagged with the job.255
1Deserved Comfort House Cleaning logoDeserved Comfort House Cleaning★ 5.00 on this job4 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Office & workplace cleaning”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%91Job match= 92Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.92
2The Cleaning Authority - West Columbia★ 5.00 on this job4 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Office & workplace cleaning”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%84Job match= 91Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91
3Clean & Fresh, LLC DBA : Fresh Clean Wave logoClean & Fresh, LLC DBA : Fresh Clean Wave★ 5.00 on this job3 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Office & workplace cleaning”:Stars on this job 55%5.00★Number of such jobs 25%3Overall Experts Score 20%76Job match= 85Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.85

Job match = this company’s ★ on reviews Google tagged “Office & workplace cleaning” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about office & workplace cleaning

Fred2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Deserved Comfort House Cleaning logoDeserved Comfort House Cleaning

Deserved Comfort's team is always professional and does a great job. Our technician, Rachel, did an awesome job cleaning our office building today. She was friendly and paid close attention to detail. Thank you! - J.W. Rew Company Team

Reasonable priceOffice & workplace cleaning
AdrianneLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Clean & Fresh, LLC DBA : Fresh Clean Wave logoClean & Fresh, LLC DBA : Fresh Cl…

We have used Clean and Fresh on a number of occasions for business and personal home purposes. They are always timely, effective, and do a great job. You can tell they take pride in their work and care about your experience. Highly recommend.

CleaningCleaning & disinfectionOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Mandy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
The Cleaning Authority - West Col…

We love Ebony and her partner. They always provide such a great cleaning service.

Deep cleanGeneral housekeepingOffice & workplace cleaning+ Quality+ Professionalism+ Value
DanielLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Deserved Comfort House Cleaning logoDeserved Comfort House Cleaning

This is one amazing group of people, superstar after superstar. How do you find them!? You can clean my house any day, but when can I join the team!?

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
The Cleaning Authority - West Col…

I love walking into my home after a visit from Cassie! She is incredibly skilled and efficient with her time. Highly recommend!

Deep cleanGeneral housekeepingOffice & workplace cleaning+ Responsiveness+ Quality+ Professionalism
PamelaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Clean & Fresh, LLC DBA : Fresh Clean Wave logoClean & Fresh, LLC DBA : Fresh Cl…

They always did a great job for us. They are very dependable and efficient. I would definitely recommend them.

Office & workplace cleaning

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of apartment cleaning services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Combat Cleaning Service LLC logoCombat Cleaning Service LLCColumbia, SCA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Craft & service penalty99−0.1Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAA–A–5.00—
2Palmetto Commercial Services logoPalmetto Commercial ServicesColumbia, SCA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
3Sparkle and Shine Cleaning Company logoSparkle and Shine Cleaning CompanyColumbia, SCA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.97—
4Serene Spaces Home Cleaning logoSerene Spaces Home CleaningColumbia, SCA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%85+12.9Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$143
5Sweep Dreams Cleaning logoSweep Dreams CleaningColumbia, SCA 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%79+11.2Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–BAA4.95$437
6Deserved Comfort House Cleaning logoDeserved Comfort House CleaningColumbia, SCA 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty79−2.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AABAAA4.93$206
7The Cleaning Authority - West ColumbiaColumbia, SCA 84How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%66+4.7Craft & service penalty82−1.8Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAB4.81$153
8CottageCare Columbia logoCottageCare ColumbiaColumbia, SCA 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%83+5.9Craft & service penalty71−2.9Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABBAAA4.72$180
9Clean & Fresh, LLC DBA : Fresh Clean Wave logoClean & Fresh, LLC DBA : Fresh Clean WaveColumbia, SCB 76How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%72+17.5Value 14%86+12.2Replies to reviews 7%76+5.4Craft & service penalty69−3.1Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABBAAB4.78—
10Olga's Magic Cleaners logoOlga's Magic CleanersColumbia, SCB 64How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%48+11.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty66−3.4Momentum penalty70−3Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BCBABA4.78$614

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Standard cleaning$158$189$25398%
Deep clean$271$353$46598%
General housekeeping$146$189$27798%
Interior & exterior window cleaning$153$233$36099%
Moving-related cleaning$297$371$49096%
Carpet steam cleaning$158$224$32798%
General carpet cleaning$189$265$34097%
Upholstery cleaning$170$243$34799%
Area rug cleaning$158$196$46098%
Office & workplace cleaning$132$176$22799%
Carpet cleaning$139$186$27298%
Move-out cleaning$263$309$360100%

Apartment Cleaning Services in Columbia, SC at a glance

How the 10 apartment cleaning services we rated in Columbia, SC compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A880%
  • Grade B220%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up660%
  • 4.80–4.89★110%
  • 4.60–4.79★330%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality5,87723%
  • Professionalism5,86523%
  • Responsiveness4,77319%
  • Punctuality4,70718%
  • Value4,23117%

Was the price fair?

All price verdicts left with reviews.

  • Great price1,68732%
  • Reasonable3,21462%
  • Overpriced1292%
  • Not sure1924%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.