The Best Appliance Repair
We graded 60 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 34,182 Google reviews of 60 top-rated appliance repair nationwide. Updated November 1, 2026.
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Best appliance repair for freezer repair
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All Pro Appliance Repair ServiceHow Job match is calculatedBuilt only from reviews Google tagged “Freezer repair”:Stars on this job 55%4.95★Number of such jobs 25%19Overall Experts Score 20%96Job match= 91Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91
Aslan Appliance RepairHow Job match is calculatedBuilt only from reviews Google tagged “Freezer repair”:Stars on this job 55%4.86★Number of such jobs 25%28Overall Experts Score 20%86Job match= 86Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
AlphaTek Appliance RepairHow Job match is calculatedBuilt only from reviews Google tagged “Freezer repair”:Stars on this job 55%5.00★Number of such jobs 25%7Overall Experts Score 20%93Job match= 84Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84
Adam's Appliance Repair, IncHow Job match is calculatedBuilt only from reviews Google tagged “Freezer repair”:Stars on this job 55%5.00★Number of such jobs 25%6Overall Experts Score 20%95Job match= 83Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83
Kearsley Appliance RepairHow Job match is calculatedBuilt only from reviews Google tagged “Freezer repair”:Stars on this job 55%5.00★Number of such jobs 25%7Overall Experts Score 20%85Job match= 82Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82
The Appliance Man KentuckianaHow Job match is calculatedBuilt only from reviews Google tagged “Freezer repair”:Stars on this job 55%5.00★Number of such jobs 25%9Overall Experts Score 20%75Job match= 82Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82
All Pro Appliance Repair Service Oklahoma CityHow Job match is calculatedBuilt only from reviews Google tagged “Freezer repair”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%96Job match= 79Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.79
Honest and Fair Appliance RepairHow Job match is calculatedBuilt only from reviews Google tagged “Freezer repair”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%85Job match= 77Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.77Job match = this company’s ★ on reviews Google tagged “Freezer repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about freezer repair
Aslan Appliance RepairExcellent service! Quick and thorough, polite and clean. Alex was professional and would 100% recommend to neighbors and family.
Adam's Appliance Repair, IncI highly recommend Adam's Appliance! After going all summer without a working refrigerator, I had another company come out four different times, and they still couldn't fix the problem. I finally called Adam's Appliance, and they diagnosed the issue on the very first visit, ordered the correct part, and had my…
All Pro Appliance Repair Service …Jeff was super nice and very helpful. He repaired my Scotsman residential icemaker within a two hour timeframe. Very knowledgeable on his Products and I would highly recommend him.
Aslan Appliance RepairEXCELLENT SERVICE! Out technician, Bob, was respectful, knowledgeable and efficient. Our original complaint had to do with water leaking onto the floor from our freezer. Bob was able to diagnose and fix the problem on his next visit. After he left we noticed the gasket on the freezer drawer was not sealing tight…
Aslan Appliance RepairAlex explained everything he was going to do and repaired the frig in a timely manor.
Aslan Appliance RepairWe have had service for our freezer and our dryer.Sergio was the technician for both. Fantastic!! Very knowledgeable. Highly recommend. Service was very fast. Patiently answered all our questions.
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of appliance repair).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  Appliance Pro CareQuincy, MA | A 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | $374 |
| 2 |  FlexFul Appliance RepairElgin, IL | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%96+14.6Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | $353 |
| 3 |  MasterFix Appliance RepairElgin, IL | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | $290 |
| 4 |  SMD Brothers Appliance Repair & ServicesElgin, IL | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | $200 |
| 5 |  Aytech Appliance ServicesBoston, MA | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%97+14.8Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | $324 |
| 6 |  DWG APPLIANCEQuincy, MA | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.98 | $203 |
| 7 |  Apex Appliance RepairQuincy, MA | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%89+13.5Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | $324 |
| 8 |  Adam's Appliance Repair, IncMoore, OK | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%95+13.4Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAA | 4.99 | $183 |
| 9 |  Tony's Appliance ServicesGrand Blanc, MI | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%99+15.1Craft & service penalty98−0.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.97 | $214 |
| 10 |  C&J Appliance RepairMoore, OK | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.98 | — |
| 11 | All Pro Appliance Repair ServiceMoore, OK | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.93 | $303 |
| 12 | All Pro Appliance Repair Service Oklahoma CityMoore, OK | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%96+13.6Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.94 | $271 |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Refrigerator/freezer repair | $132 | $290 | $440 | 96% |
| Washing machine repair | $126 | $240 | $371 | 98% |
| Dryer repair | $183 | $277 | $365 | 97% |
| Dishwasher repair | $114 | $227 | $390 | 96% |
| Washer/dryer repair | $126 | $221 | $335 | 99% |
| Oven repair | $139 | $315 | $427 | 96% |
| Stove, cooktop & oven repair | $126 | $271 | $427 | 96% |
| Refrigerator repair | $253 | $337 | $427 | 96% |
| Stove & cooktop repair | $126 | $274 | $429 | 97% |
| Microwave repair | $114 | $214 | $334 | 89% |
| Freezer repair | $176 | $368 | $492 | 100% |
Appliance Repair at a glance
How the 60 appliance repair we rated compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A4575%
- Grade B915%
- Grade C58%
- Grade D12%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up3355%
- 4.80–4.89★1423%
- 4.60–4.79★712%
- Below 4.60★610%
What customers praise
Share of Google review highlights.
- Quality2,29018%
- Professionalism3,15425%
- Responsiveness2,66721%
- Punctuality2,58221%
- Value1,82915%
Was the price fair?
All price verdicts left with reviews.
- Great price1,30926%
- Reasonable3,03661%
- Overpriced1693%
- Not sure4319%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.