The Best Appliance Repair in Nashville, TN
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 43,896 Google reviews of 98 top-rated appliance repair nationwide; 10 of them in Nashville, TN. Updated November 3, 2026.
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Best appliance repair in Nashville for freezer repair
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Advance Appliance ServicesHow Job match is calculatedBuilt only from reviews Google tagged “Freezer repair”:Stars on this job 55%4.73★Number of such jobs 25%81Overall Experts Score 20%88Job match= 77Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.77
Mr. Appliance of NashvilleHow Job match is calculatedBuilt only from reviews Google tagged “Freezer repair”:Stars on this job 55%4.67★Number of such jobs 25%3Overall Experts Score 20%80Job match= 64Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.64
1st Choice Appliance RepairHow Job match is calculatedBuilt only from reviews Google tagged “Freezer repair”:Stars on this job 55%4.30★Number of such jobs 25%10Overall Experts Score 20%84Job match= 50Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.50Job match = this company’s ★ on reviews Google tagged “Freezer repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about freezer repair
Advance Appliance ServicesIndividual was on time and fixed the problem in a professional manner. He was very knowledgeable and explained why it needed to be repaired.
Advance Appliance ServicesGetting an appointment with Advanced was very easy. They pick ip the phone to answer and cans schedule a day right on the call. There service tech Alan was very professional and knowledgeable and was able to fix my problem quickly
Advance Appliance ServicesSpent 7 minutes collecting ALL my info only to tell me they don’t have availability for a week to come and even look at my urgently broken freezer… thank you for wasting my time.
Advance Appliance ServicesClint was great! On time, kind, patient, and stayed until he figured out the issue.
Advance Appliance ServicesI request the same guy every time- Angel- he's competent and quick. He goes the extra mile every time -- he provides counsel that saves $$. Grateful for a company that vets their people well. That hasn't been my experience with other providers. Wolf stove, sub zero fridge, dacor microwave, asko dishwasher...
Advance Appliance ServicesWe are very pleased with this company and the technicians. They get straight to work, diagnosing your problem and their prices are fair. Good communication as well.
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of appliance repair).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  Professional Appliance RepairNashville, TN | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 5.00 | $324 |
| 2 |  Sycamore Appliance ServicesNashville, TN | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | $132 |
| 3 | Advance Appliance ServicesNashville, TN | A 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%98+13.9Replies to reviews 7%87+6.2Craft & service penalty87−1.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.87 | $209 |
| 4 | 1st Choice Appliance RepairNashville, TN | A 84How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%62+4.4Craft & service penalty71−2.9Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AABAAB | 4.88 | $303 |
| 5 |  Speedy appliance repair incNashville, TN | A 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%41+2.9Craft & service penalty99−0.1Momentum penalty70−3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAABC | 4.91 | — |
| 6 | Mr. Appliance of NashvilleNashville, TN | A 80How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%77+10.9Replies to reviews 7%90+6.4Craft & service penalty88−1.2Momentum penalty90−1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABABAA | 4.83 | $384 |
| 7 |  Franklin Appliance RepairNashville, TN | B 71How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%86+54.6Reliability 28%80+22.6Replies to reviews 8%35+2.9Momentum penalty13−8.7Experts Score= 71Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––FD | 4.90 | — |
| 8 |  Appliance Recovery of Nashville LLC.Nashville, TN | B 70How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty87−1.3Momentum penalty57−4.3Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBAACB | 4.80 | $236 |
| 9 |  A Peace Of Mind Used AppliancesNashville, TN | B 68How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%75+47.6Reliability 28%62+17.5Replies to reviews 8%58+4.8Momentum penalty78−2.2Experts Score= 68Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BB––BC | 4.77 | — |
| 10 |  Comfort Appliance RepairNashville, TN | B 67How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%58+14.1Value 14%62+8.8Replies to reviews 7%60+4.2Momentum penalty95−0.5Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BC–BAB | 4.75 | $200 |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Refrigerator/freezer repair | $132 | $290 | $440 | 96% |
| Washing machine repair | $126 | $240 | $371 | 98% |
| Dryer repair | $176 | $271 | $359 | 97% |
| Dishwasher repair | $119 | $221 | $377 | 96% |
| Stove, cooktop & oven repair | $132 | $265 | $421 | 96% |
| Refrigerator repair | $196 | $309 | $435 | 96% |
| Oven repair | $153 | $315 | $427 | 96% |
| Washer/dryer repair | $126 | $221 | $340 | 99% |
| Freezer repair | $158 | $324 | $471 | 100% |
| Stove & cooktop repair | $131 | $283 | $423 | 96% |
| Microwave repair | $108 | $206 | $327 | 90% |
Appliance Repair in Nashville, TN at a glance
How the 10 appliance repair we rated in Nashville, TN compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A660%
- Grade B440%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up440%
- 4.80–4.89★440%
- 4.60–4.79★220%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality3,23318%
- Professionalism4,37725%
- Responsiveness3,75021%
- Punctuality3,59621%
- Value2,53614%
Was the price fair?
All price verdicts left with reviews.
- Great price1,58427%
- Reasonable3,58561%
- Overpriced2003%
- Not sure4798%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.