The Best Auto Repair Shops in Lakeland, FL

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1Jose’s auto repair and performance★ 5.00 on this job19 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%5.00★Number of such jobs 25%19Overall Experts Score 20%89Job match= 85Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.85

2Gibbons Auto Service★ 5.00 on this job12 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%5.00★Number of such jobs 25%12Overall Experts Score 20%90Job match= 81Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81

3City Garage★ 5.00 on this job15 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%5.00★Number of such jobs 25%15Overall Experts Score 20%80Job match= 81Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81

4First Choice Auto Solutions★ 4.88 on this job40 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%4.88★Number of such jobs 25%40Overall Experts Score 20%81Job match= 80Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80

5Christian Brothers Automotive Lakeland Heights★ 4.81 on this job116 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%4.81★Number of such jobs 25%116Overall Experts Score 20%75Job match= 80Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80

6Ajax Auto Place★ 4.87 on this job30 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%4.87★Number of such jobs 25%30Overall Experts Score 20%87Job match= 79Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.79

7Gerald's Automotive - Lakeland Car Repair★ 5.00 on this job8 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%5.00★Number of such jobs 25%8Overall Experts Score 20%91Job match= 78Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.78

8A & D Repair Center★ 4.83 on this job24 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%4.83★Number of such jobs 25%24Overall Experts Score 20%91Job match= 77Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.77

Job match = this company’s ★ on reviews Google tagged “General repairs & maintenance” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about general repairs & maintenance

lola4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Ajax Auto Place

The front office staff were diligent and kind and the atmosphere of the lobby is inviting and peaceful. I felt informed with options and no pressure. The car is running great and we love all aspects of this shops business practice.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceWiper blade installation

AlexLocal Guide · 77 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

First Choice Auto Solutions

First Choice Auto Solutions is a great place to have work done. They did my timing belt and some other work on my 2015 V6 Honda Accord. They finished the whole job in one day. It has been a few thousand miles, and everything is working as it should. I would highly recommend them.

General repairs & maintenanceOil change

Mark7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Christian Brothers Automotive Lak…

There was some confusion on labor time with the initial quote, however they made it right and it was a quick in and out. Good customer service

Reasonable priceGeneral repairs & maintenance

Karen2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

A & D Repair Center

Service was great! We had new headlights installed by A & D. They have always done a fantastic job for our vehicles.

Reasonable priceGeneral repairs & maintenanceAuto maintenanceOil change

Edward14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Jose’s auto repair and performance

Great one stop shop for all your automotive needs. I was very pleased with the service I was provided. I won’t be taking my vehicles anywhere else. Thank you to the team. You guys catered to me. Thank you. 🙏🏽

Great priceTransmissionCarburetor cleaningElectrical repair

DebraLocal Guide · 41 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Ajax Auto Place

I’m happy to have found Ajax Auto Place for my automotive needs. Their technicians are highly trained and certified and they are very transparent about what they’re doing on your vehicle and why. They have a nice waiting room inside, and they are very pleasant to work with. They have definitely earned a loyal customer in me!

Air & cabin filter replacementGeneral repairs & maintenance

Overall ratings

Experts Score 0–100iExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of auto repair shops).

#	Company	ScoreiExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.	FactorsiFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.	★iGoogle star rating as shown on Google Maps.	Typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1	A & D Repair CenterLakeland, FL	A 91iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%76+5.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAAB	4.89	—
2	Gerald's Automotive - Lakeland Car RepairLakeland, FL	A 91iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%24+1.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAAD	4.93	—
3	Gibbons Auto ServiceLakeland, FL	A 90iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%88+23Value 15%100+15.2Momentum penalty75−2.5Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAB–	4.96	—
4	Jose’s auto repair and performanceLakeland, FL	A 89iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%58+4.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAAC	4.90	—
5	Ajax Auto PlaceLakeland, FL	A 87iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%94+6.6Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA–AAA	4.82	—
6	First Choice Auto SolutionsLakeland, FL	A 81iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%91+6.4Momentum penalty77−2.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	ABAABA	4.90	—
7	City GarageLakeland, FL	A 80iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%57+13.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	ACAAAA	4.85	—
8	Kenny's Auto Clinic llcLakeland, FL	A 80iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%15+1.1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	ABAAAF	4.85	—
9	Christian Brothers Automotive Lakeland HeightsLakeland, FL	B 75iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%65+15.8Value 14%78+11Replies to reviews 7%100+7.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	BB–BAA	4.76	—
10	Levy's Imperial Tire & Auto ServiceLakeland, FL	B 67iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%65+15.8Value 14%71+10Replies to reviews 7%40+2.8Momentum penalty85−1.5Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	BB–BAC	4.77	—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

Auto Repair Shops in Lakeland, FL at a glance

How the 10 auto repair shops we rated in Lakeland, FL compare, and what customers praise most.

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.