The Best Auto Repair Shops in Rockford, IL
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 379,946 Google reviews of 899 top-rated auto repair shops nationwide; 10 of them in Rockford, IL. Updated November 12, 2026.
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Best auto repair shops in Rockford for tires
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Butitta Auto – Rockford on Alpine Rd.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%5.00★Number of such jobs 25%23Overall Experts Score 20%86Job match= 94Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.94
Butitta Auto – Rockford on Mill Rd.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%5.00★Number of such jobs 25%15Overall Experts Score 20%87Job match= 90Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.90
Caliber CollisionHow Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%4.83★Number of such jobs 25%18Overall Experts Score 20%93Job match= 84Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84
Wick AutomotiveHow Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%4.86★Number of such jobs 25%7Overall Experts Score 20%93Job match= 78Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.78
Clendening Auto BodyHow Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%87Job match= 77Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.77
Auto Clinic Of RockfordHow Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%85Job match= 76Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.76
Scott's RV Truck and Auto RepairHow Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%5.00★Number of such jobs 25%3Overall Experts Score 20%77Job match= 72Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.72Job match = this company’s ★ on reviews Google tagged “Tires” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about tires
Caliber CollisionAbsolutely loved my car repair service (bumper replacement, painting, tire & rim) with Caliber Collision. I loved that they sent me text updates throughout the entire process of the vehicles repairs from beginning to end. The timing and service was exceptional. The vehicle was repaired with no issues. Definitely…
Auto Clinic Of RockfordJust can't say enough good things about these great guys and the services that they provide!!! Well done, as always!!!
Wick AutomotiveABS warning light came on. They fixed it in a timely manner for reasonable price.
Butitta Auto – Rockford on Mill R…I always go to this garage! The employees are great! And I trust whatever they advise me to do to my car.
Butitta Auto – Rockford on Alpine…The mechanics are very qualified. They have always treated my wife and I with respect and care. We trust Bob, we trust Buttita Brothers.
Scott's RV Truck and Auto RepairAs a first time customer after having them recommended, I can’t say enough compliments about the service. They serviced our 40’ Holiday Rambler motorhome and everything went as planned in a very professional manner! The prices appear to be competitive and Scott’s work ethic is definitely old school and a very…
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of auto repair shops).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
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| 1 |  Vidal Auto RepairRockford, IL | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%97+25.3Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 4.98 | — |
| 2 |  DM auto repair & mufflersRockford, IL | A 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%93+24.3Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 4.96 | — |
| 3 | Caliber CollisionRockford, IL | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.88 | — |
| 4 | Wick AutomotiveRockford, IL | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%90+6.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.90 | — |
| 5 | Butitta Auto – Rockford on Mill Rd.Rockford, IL | A 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty95−0.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAC | 4.77 | — |
| 6 | Clendening Auto BodyRockford, IL | A 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%34+2.4Craft & service penalty86−1.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAD | 4.89 | — |
| 7 | Butitta Auto – Rockford on Alpine Rd.Rockford, IL | A 86How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%92+13Replies to reviews 7%77+5.4Craft & service penalty91−0.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAB | 4.78 | — |
| 8 | Auto Clinic Of RockfordRockford, IL | A 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%85+20.6Value 14%94+13.3Replies to reviews 7%100+7.1Momentum penalty83−1.7Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.86 | — |
| 9 |  Buchanan Auto RepairRockford, IL | A 84How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%37+2.6Craft & service penalty60−4Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AABAAD | 4.88 | — |
| 10 | Scott's RV Truck and Auto RepairRockford, IL | B 77How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%13+0.9Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBAAAF | 4.76 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
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Auto Repair Shops in Rockford, IL at a glance
How the 10 auto repair shops we rated in Rockford, IL compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A990%
- Grade B110%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up330%
- 4.80–4.89★440%
- 4.60–4.79★330%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality24,35126%
- Professionalism27,69630%
- Responsiveness390%
- Punctuality20,09622%
- Value20,21922%
Was the price fair?
All price verdicts left with reviews.
- Great price21,31745%
- Reasonable23,57350%
- Overpriced1,1192%
- Not sure1,4243%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.