The Best Auto Repair Shops in Tennessee

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1KB's Auto Service Center★ 5.00 on this job30 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%5.00★Number of such jobs 25%30Overall Experts Score 20%58Job match= 89Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89

2Buddy’s Auto★ 5.00 on this job7 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%5.00★Number of such jobs 25%7Overall Experts Score 20%99Job match= 83Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83

3Ford of Columbia Service★ 5.00 on this job9 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%5.00★Number of such jobs 25%9Overall Experts Score 20%80Job match= 82Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82

4Alchemy Automotive★ 4.60 on this job10 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%4.60★Number of such jobs 25%10Overall Experts Score 20%93Job match= 68Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.68

5Northside Auto Service★ 4.40 on this job10 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%4.40★Number of such jobs 25%10Overall Experts Score 20%82Job match= 57Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.57

Job match = this company’s ★ on reviews Google tagged “General repairs & maintenance” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about general repairs & maintenance

JJeffreyLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Northside Auto Service

needed to be changed. I also asked them to replace a headlight. Northside Auto Service was recommended by a trusted associate. They performed the work well and in about 2-1/2 hours while I waited in the lobby. The guys at the counter were helpful and courteous.

OverpricedGeneral repairs & maintenanceBrakesOil change

SShawn9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Alchemy Automotive

I have been happy with Matt & Chris and the work they have done for multiple vehicles of mine. They do great work and have always communicated well. They also do a great job of being thoughtful of what really needs to be repaired/replaced. Better experience than a dealership for sure.

General repairs & maintenanceEngine repairAuto brake replacement

TTara2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Buddy’s Auto

Very well spoken and polite gentleman. He stays busy, but he always makes it a point to speak.

Great priceGeneral repairs & maintenance

JJoseph3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ford of Columbia Service

Amber was great to work with! She is smart, caring and goes the extra mile. The whole staff is really kind and thoughtful. Great dealership!

Air & cabin filter replacementGeneral repairs & maintenanceTire rotations

DDale1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

KB's Auto Service Center

Quick oil change & lube. Reasonable price. Staff always courteous & professional. I highly recommend KB's. I have used them for all sorts of work. Added nice steps to my truck, too.

General repairs & maintenanceOil changeVehicle Inspection

RRebecca6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alchemy Automotive

Found this shop recently after doing a google search for Jeep repair. Staff were great at communicating & explaining the diagnostics. Honest & fair pricing. Multiple types of communication phone call, text, & email for follow ups & appointment confirmations. I found that helpful. Easy to make an appointment online too.

Great priceGeneral repairs & maintenance

Overall ratings

Experts Score 0–100iExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of auto repair shops).

#	Company	ScoreiExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.	FactorsiFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.	★iGoogle star rating as shown on Google Maps.	Typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1	Buddy’s AutoJackson, TN	A 99iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA–AA–	5.00	—
2	AAA Auto Glass JacksonJackson, TN	A 99iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA–AA–	5.00	—
3	Mayberry's All Things AutomotiveColumbia, TN	A 94iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%59+4.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAAC	4.94	—
4	Alchemy AutomotiveColumbia, TN	A 93iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%89+23.2Value 15%100+15.2Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA–AA–	4.95	—
5	Collision SpecialistsJackson, TN	A 91iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAAA	4.86	—
6	Priser Customs & RepairJackson, TN	A 87iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%97+6.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAAA	4.84	—
7	Northside Auto ServiceJackson, TN	A 82iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%65+4.6Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	ABAAAB	4.74	—
8	Mitchell's Body ShopJackson, TN	A 81iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%33+2.3Craft & service penalty91−0.9Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAAD	4.81	—
9	Jack Morris an Auto Glass Now CompanyJackson, TN	A 81iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%64+4.5Craft & service penalty97−0.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	ABAAAB	4.72	—
10	ColorKraft Auto RefinishersColumbia, TN	A 81iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%97+6.9Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	ABAAAA	4.83	—
11	Ford of Columbia ServiceColumbia, TN	A 80iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%92+22.3Value 14%85+12Replies to reviews 7%3+0.2Momentum penalty91−0.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA–AAF	4.85	—
12	Next Level AutomotiveColumbia, TN	B 79iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%80+47Reliability 26%73+19Value 15%98+14.9Momentum penalty79−2.1Experts Score= 79Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AB–AB–	4.82	—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

Auto Repair Shops in Tennessee at a glance

How the 20 auto repair shops we rated in Tennessee compare, and what customers praise most.

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.