The Best Auto Repair Shops in Tennessee
We graded 20 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 150,212 Google reviews of 348 top-rated auto repair shops nationwide; 20 of them in Tennessee. Updated November 2, 2026.
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Best auto repair shops in Tennessee for painting
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Mitchell's Body ShopHow Job match is calculatedBuilt only from reviews Google tagged “Painting”:Stars on this job 55%4.86★Number of such jobs 25%189Overall Experts Score 20%81Job match= 85Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.85
ColorKraft Auto RefinishersHow Job match is calculatedBuilt only from reviews Google tagged “Painting”:Stars on this job 55%5.00★Number of such jobs 25%22Overall Experts Score 20%81Job match= 83Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83
Caliber CollisionHow Job match is calculatedBuilt only from reviews Google tagged “Painting”:Stars on this job 55%4.82★Number of such jobs 25%38Overall Experts Score 20%74Job match= 73Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.73
Gerber Collision & GlassHow Job match is calculatedBuilt only from reviews Google tagged “Painting”:Stars on this job 55%4.73★Number of such jobs 25%15Overall Experts Score 20%72Job match= 65Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.65Job match = this company’s ★ on reviews Google tagged “Painting” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about painting
Mitchell's Body ShopThis is our second time using Mitchell's service great customer service comfortable and clean waiting area they go the extra mile
Gerber Collision & GlassThis shop was the best experience I have ever had. They did an exceptional job and their communication and customer service was the absolute best.
Dunavant’s Body Shop does excellent work! Never had an issues and would highly recommend to anyone. Tracy goes above and beyond to help people out and makes sure the work is done correctly. A Family owned business and you won’t be disappointed in having your vehicle repaired here.
ColorKraft Auto RefinishersThey did a great job. I had corrosion warranty work. The dealer told me it wouldn’t match. They were wrong. I cannot tell where it was painted. I think it looks as good as it did when I bought it.
Caliber CollisionCaliber in Columbia fixed my daughter’s rear bumper. We were updated frequently through text every step of the way. They worked well with insurance and getting a rental. The work was finished in a week time and they called once completed to set up pickup and went over everything in person! Very nice experience!
Very nice family very respectful did Excellent with my car and very kind hearted when it comes to to helping others
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of auto repair shops).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
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| 1 |  Buddy’s AutoJackson, TN | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | — |
| 2 |  AAA Auto Glass JacksonJackson, TN | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | — |
| 3 |  Mayberry's All Things AutomotiveColumbia, TN | A 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%59+4.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAC | 4.94 | — |
| 4 |  Alchemy AutomotiveColumbia, TN | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%89+23.2Value 15%100+15.2Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 4.95 | — |
| 5 |  Collision SpecialistsJackson, TN | A 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.86 | — |
| 6 |  Priser Customs & RepairJackson, TN | A 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%97+6.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.84 | — |
| 7 |  Northside Auto ServiceJackson, TN | A 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%65+4.6Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAAB | 4.74 | — |
| 8 | Mitchell's Body ShopJackson, TN | A 81How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%33+2.3Craft & service penalty91−0.9Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAD | 4.81 | — |
| 9 |  Jack Morris an Auto Glass Now CompanyJackson, TN | A 81How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%64+4.5Craft & service penalty97−0.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAAB | 4.72 | — |
| 10 | ColorKraft Auto RefinishersColumbia, TN | A 81How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%97+6.9Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAAA | 4.83 | — |
| 11 |  Ford of Columbia ServiceColumbia, TN | A 80How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%92+22.3Value 14%85+12Replies to reviews 7%3+0.2Momentum penalty91−0.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAF | 4.85 | — |
| 12 |  Next Level AutomotiveColumbia, TN | B 79How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%80+47Reliability 26%73+19Value 15%98+14.9Momentum penalty79−2.1Experts Score= 79Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AB–AB– | 4.82 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
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Auto Repair Shops in Tennessee at a glance
How the 20 auto repair shops we rated in Tennessee compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A1155%
- Grade B840%
- Grade C15%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up420%
- 4.80–4.89★735%
- 4.60–4.79★945%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality10,71926%
- Professionalism12,16430%
- Responsiveness70%
- Punctuality8,88122%
- Value8,91222%
Was the price fair?
All price verdicts left with reviews.
- Great price8,06644%
- Reasonable9,36851%
- Overpriced4302%
- Not sure5663%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.