Experts Reviews · 2026 Ratings

The Best Auto Repair Shops in El Paso, TX

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$1.3ktypical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.84★average ratingPlain average of every Google star rating we collected for these companies.
2.7%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 99,088 Google reviews of 218 top-rated auto repair shops nationwide; 10 of them in El Paso, TX. Updated November 1, 2026.

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Best auto repair shops in El Paso for brakes

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1A&W Automotive logoA&W Automotive★ 5.00 on this job14 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%5.00★Number of such jobs 25%14Overall Experts Score 20%88Job match= 91Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91
2Jay's Automotive - Lomaland logoJay's Automotive - Lomaland★ 4.94 on this job18 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%4.94★Number of such jobs 25%18Overall Experts Score 20%75Job match= 88Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
3Performance Lube 915 LLC logoPerformance Lube 915 LLC★ 5.00 on this job7 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%5.00★Number of such jobs 25%7Overall Experts Score 20%94Job match= 85Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.85
4Cesar Siqueiros Auto Repair logoCesar Siqueiros Auto Repair★ 5.00 on this job6 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%5.00★Number of such jobs 25%6Overall Experts Score 20%97Job match= 84Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84
5Alameda Auto Electric logoAlameda Auto Electric★ 5.00 on this job7 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%5.00★Number of such jobs 25%7Overall Experts Score 20%79Job match= 82Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82
6Alvarez Automotive★ 5.00 on this job7 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%5.00★Number of such jobs 25%7Overall Experts Score 20%74Job match= 81Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81
7Jay's Automotive - Alameda logoJay's Automotive - Alameda★ 5.00 on this job6 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%5.00★Number of such jobs 25%6Overall Experts Score 20%79Job match= 80Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80
8B&H Automotive logoB&H Automotive★ 5.00 on this job3 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%5.00★Number of such jobs 25%3Overall Experts Score 20%90Job match= 76Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.76

Job match = this company’s ★ on reviews Google tagged “Brakes” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about brakes

Roy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Jay's Automotive - Lomaland logoJay's Automotive - Lomaland

Absolutely positive experience. Work was done in a timely and professional manner. Cost of service was reasonable, with no surprise "extra" charges. I will definitely have future work done by Jay's Automotive. Special thanks to Sam. He explains every step of the work in clear and concise language. I recommend Jay's,…

Great priceBrakesOil change
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Alameda Auto Electric logoAlameda Auto Electric

Workers are very patient and friendly and they do a very professional job. If something goes wrong after repair they always fix it with zero cost/ charge. I will always recommend them.

Reasonable priceBrakesA/C installation & repair
Demetrius1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
A&W Automotive logoA&W Automotive

I am blown away by Austin's committment to his customers. We had the linkage come loose on our 2014 Highlander on a Friday and couldn't shift to any gear. I called Ozzy and Austin was at my house on a Friday late afternoon and fixed the problem in a manner of minutes! I am grateful for A&W and more specifically,…

Customer photo from Demetrius's review
Great priceTransmissionEngine repairBrakes
Natalie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Performance Lube 915 LLC logoPerformance Lube 915 LLC

We purchased a used vehicle and were in desperate need of getting some work done. Rene was able to fit us in last minute and was incredibly kind throughout the entire process. He was very knowledgeable, took the time to help us out, and even stayed later than the shop’s posted hours to make sure everything was taken…

Great priceBrakesService not listed
Rebecca7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Alvarez Automotive

A big shout out to Alvarez Automotive for the excellent work they do. He and his staff have worked on our cars and truck for almost 10 years; providing professional and reliable work, completed in a very timely manner and with a guarantee. Have recommended to family and friends and they have been pleased with their work. Confidently recommend them to you!

Reasonable priceTransmissionAuto engine diagnosticBrakes
LenzyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
B&H Automotive logoB&H Automotive

Amazing service! Bobby is extremely knowledgeable and I am so grateful he took the time to explain things to me and help me understand what was going on with my car. Bobby proved to be reliable, honest and transparent. I finally found a place I can trust for a fair price! I also appreciate that I showed up for my…

Great priceBrakes

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of auto repair shops).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Cesar Siqueiros Auto Repair logoCesar Siqueiros Auto RepairEl Paso, TXA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.98—
2Performance Lube 915 LLC logoPerformance Lube 915 LLCEl Paso, TXA 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%76+5.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAB4.94—
3B&H Automotive logoB&H AutomotiveEl Paso, TXA 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%88+51.7Reliability 26%89+23.2Value 15%100+15.2Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.87—
4Bruce's Automotive logoBruce's AutomotiveEl Paso, TXA 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%95+13.4Replies to reviews 7%22+1.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAD4.91—
5A&W Automotive logoA&W AutomotiveEl Paso, TXA 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%26+1.8Craft & service penalty93−0.7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAD4.94—
6Jay's Automotive - Alameda logoJay's Automotive - AlamedaEl Paso, TXB 79How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%79+19.2Value 14%97+13.7Replies to reviews 7%29+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAAAD4.72—
7Alameda Auto Electric logoAlameda Auto ElectricEl Paso, TXB 79How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%69+16.7Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty80−2Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BBAAAA4.69—
8Jay's Automotive - Lomaland logoJay's Automotive - LomalandEl Paso, TXB 75How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%51+3.6Craft & service penalty91−0.9Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BBAAAC4.67—
9Alvarez AutomotiveEl Paso, TXB 74How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%56+13.6Value 14%100+14.1Replies to reviews 7%57+4Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BC–AAC4.71—
10Fast Lane Auto Service logoFast Lane Auto ServiceEl Paso, TXB 62How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%52+12.6Value 14%100+14.1Replies to reviews 7%11+0.8Momentum penalty76−2.4Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BCAABF4.67—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.

Auto Repair Shops in El Paso, TX at a glance

How the 10 auto repair shops we rated in El Paso, TX compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A550%
  • Grade B550%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up440%
  • 4.80–4.89★110%
  • 4.60–4.79★550%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality5,94526%
  • Professionalism6,68730%
  • Responsiveness70%
  • Punctuality4,88122%
  • Value4,99822%

Was the price fair?

All price verdicts left with reviews.

  • Great price5,42845%
  • Reasonable6,11550%
  • Overpriced2622%
  • Not sure3453%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.