Experts Reviews · 2026 Ratings

The Best Auto Repair Shops in El Paso, TX

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$1.3ktypical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.84★average ratingPlain average of every Google star rating we collected for these companies.
2.7%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 99,088 Google reviews of 218 top-rated auto repair shops nationwide; 10 of them in El Paso, TX. Updated November 1, 2026.

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Best auto repair shops in El Paso for general repairs & maintenance

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1Jay's Automotive - Lomaland logoJay's Automotive - Lomaland★ 5.00 on this job62 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%5.00★Number of such jobs 25%62Overall Experts Score 20%75Job match= 94Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.94
2A&W Automotive logoA&W Automotive★ 5.00 on this job36 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%5.00★Number of such jobs 25%36Overall Experts Score 20%88Job match= 92Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.92
3Jay's Automotive - Alameda logoJay's Automotive - Alameda★ 5.00 on this job33 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%5.00★Number of such jobs 25%33Overall Experts Score 20%79Job match= 90Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.90
4Cesar Siqueiros Auto Repair logoCesar Siqueiros Auto Repair★ 5.00 on this job7 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%5.00★Number of such jobs 25%7Overall Experts Score 20%97Job match= 80Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80
5Bruce's Automotive logoBruce's Automotive★ 4.91 on this job11 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%4.91★Number of such jobs 25%11Overall Experts Score 20%89Job match= 78Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.78
6B&H Automotive logoB&H Automotive★ 5.00 on this job6 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%5.00★Number of such jobs 25%6Overall Experts Score 20%90Job match= 78Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.78
7Alameda Auto Electric logoAlameda Auto Electric★ 4.80 on this job20 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%4.80★Number of such jobs 25%20Overall Experts Score 20%79Job match= 74Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.74

Job match = this company’s ★ on reviews Google tagged “General repairs & maintenance” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about general repairs & maintenance

raul11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 16 hours ago★★★★★
Alameda Auto Electric logoAlameda Auto Electric

This place rocks!!! Mario and Randy are the best mechanics that I have ever dealt with. They are extremely honest and reliable. When nobody wanted to touch my Lexus (this other electrical shop claimed it was too difficult), these guys just took on it flawlessly. They follow up with you on a regular basis and their…

Great priceElectricalEngine repairOil change
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Jay's Automotive - Lomaland logoJay's Automotive - Lomaland

Sam provides excellent customer service and demonstrates his knowledge as he answers my questions in a friendly and precise manner. The estimates are reasonable and the work done by the techs is performed with precision. The team has made several repairs on my car and it is running smoothly. I definitely recommend…

Reasonable priceGeneral repairs & maintenance
SalinaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Bruce's Automotive logoBruce's Automotive

Gotta love a good old school family mechanic!! My family has been bringing our cars to Bruce's for over 20 years, probably longer! Mr. Bruce and his son Joe are the most honest and dependable mechanics you could ask for. From our sons 2004 Saturn to our 2026 vehicles! We always get knowledgeable and honest service…

Reasonable priceGeneral repairs & maintenance
Yolanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Jay's Automotive - Alameda logoJay's Automotive - Alameda

I always have had excelent and timely service at Jay's Automotive. Very happy with their expert work as well as their great customer care.

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticBrake service & repair
Marisol5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
B&H Automotive logoB&H Automotive

I went to Brake Masters for an oil change and general inspection of my car, and as always, they have to upsell. So they told me my serpentine belt was starting to crack. So I called Bobby. He said I might not even need a belt and to bring the car over. He checked it, and the belt had no cracks. He is so helpful…

Great priceGeneral repairs & maintenance
David11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
A&W Automotive logoA&W Automotive

The service manager was very helpful and thorough with providing estimates of labor and parts. He answered our questions before we agreed to the work.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceWheel alignment

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of auto repair shops).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Cesar Siqueiros Auto Repair logoCesar Siqueiros Auto RepairEl Paso, TXA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.98—
2Performance Lube 915 LLC logoPerformance Lube 915 LLCEl Paso, TXA 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%76+5.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAB4.94—
3B&H Automotive logoB&H AutomotiveEl Paso, TXA 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%88+51.7Reliability 26%89+23.2Value 15%100+15.2Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.87—
4Bruce's Automotive logoBruce's AutomotiveEl Paso, TXA 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%95+13.4Replies to reviews 7%22+1.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAD4.91—
5A&W Automotive logoA&W AutomotiveEl Paso, TXA 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%26+1.8Craft & service penalty93−0.7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAD4.94—
6Jay's Automotive - Alameda logoJay's Automotive - AlamedaEl Paso, TXB 79How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%79+19.2Value 14%97+13.7Replies to reviews 7%29+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAAAD4.72—
7Alameda Auto Electric logoAlameda Auto ElectricEl Paso, TXB 79How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%69+16.7Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty80−2Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BBAAAA4.69—
8Jay's Automotive - Lomaland logoJay's Automotive - LomalandEl Paso, TXB 75How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%51+3.6Craft & service penalty91−0.9Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BBAAAC4.67—
9Alvarez AutomotiveEl Paso, TXB 74How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%56+13.6Value 14%100+14.1Replies to reviews 7%57+4Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BC–AAC4.71—
10Fast Lane Auto Service logoFast Lane Auto ServiceEl Paso, TXB 62How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%52+12.6Value 14%100+14.1Replies to reviews 7%11+0.8Momentum penalty76−2.4Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BCAABF4.67—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.

Auto Repair Shops in El Paso, TX at a glance

How the 10 auto repair shops we rated in El Paso, TX compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A550%
  • Grade B550%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up440%
  • 4.80–4.89★110%
  • 4.60–4.79★550%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality5,94526%
  • Professionalism6,68730%
  • Responsiveness70%
  • Punctuality4,88122%
  • Value4,99822%

Was the price fair?

All price verdicts left with reviews.

  • Great price5,42845%
  • Reasonable6,11550%
  • Overpriced2622%
  • Not sure3453%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.