Experts Reviews · 2026 Ratings

The Best Basement Cleaning Services

We graded 30 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$265typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
96%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.81★average ratingPlain average of every Google star rating we collected for these companies.
3.5%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 7,165 Google reviews of 30 top-rated basement cleaning services nationwide. Updated October 28, 2026.

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Best basement cleaning services for general housekeeping

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$196
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$164–$253
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%
Reviews of this jobNumber of Google reviews in this category tagged with the job.525
1The Cleaning Authority - Chicago North Shore★ 4.94 on this job79 jobs reviewedusually $150–200How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%4.94★Number of such jobs 25%79Overall Experts Score 20%86Job match= 88Stars are pulled toward the category average (4.81★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
2Above The Mess Cleaning logoAbove The Mess Cleaning★ 5.00 on this job26 jobs reviewedusually $250–300How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%5.00★Number of such jobs 25%26Overall Experts Score 20%85Job match= 84Stars are pulled toward the category average (4.81★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84
3The Maids in Albuquerque logoThe Maids in Albuquerque★ 5.00 on this job28 jobs reviewedusually $250–300How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%5.00★Number of such jobs 25%28Overall Experts Score 20%77Job match= 83Stars are pulled toward the category average (4.81★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83
4The Cleaning Authority - Albuquerque logoThe Cleaning Authority - Albuquerque★ 4.87 on this job108 jobs reviewedusually $150–200How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%4.87★Number of such jobs 25%108Overall Experts Score 20%81Job match= 83Stars are pulled toward the category average (4.81★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83
5505 Clean Queens logo505 Clean Queens★ 5.00 on this job19 jobs reviewedusually $300–350How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%5.00★Number of such jobs 25%19Overall Experts Score 20%86Job match= 82Stars are pulled toward the category average (4.81★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82
6green sweep logogreen sweep★ 4.82 on this job172 jobs reviewedusually $150–200How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%4.82★Number of such jobs 25%172Overall Experts Score 20%69Job match= 80Stars are pulled toward the category average (4.81★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80
7Maid O' Matic logoMaid O' Matic★ 4.85 on this job33 jobs reviewedusually $450–500How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%4.85★Number of such jobs 25%33Overall Experts Score 20%84Job match= 76Stars are pulled toward the category average (4.81★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.76
8Celestials Cleaning logoCelestials Cleaning★ 5.00 on this job7 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%5.00★Number of such jobs 25%7Overall Experts Score 20%85Job match= 74Stars are pulled toward the category average (4.81★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.74

Job match = this company’s ★ on reviews Google tagged “General housekeeping” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about general housekeeping

Thelma1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★
The Cleaning Authority - Albuquerque logoThe Cleaning Authority - Albuquer…

Great job gals!. I always feel more relaxed and happy knowing that I don’t have to clean anything. My floors are vacuumed and mopped. My appliances are shiny.

Paid $200–250Reasonable priceGeneral housekeeping
Carol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
green sweep logogreen sweep

Shelby came to clean my one bedroom apt at La Resolana & she helped me cleaning my microwave & oven & refrigerator in the kitchen & my bathroom & changing the position of my magnetic mattress on my platform bed! I had just gotten a new smart? TV & Shelby finally got me to the home page so I could download all the…

Paid $1–50Great priceGeneral housekeeping
Cece2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The Maids in Albuquerque logoThe Maids in Albuquerque

You guys do great work and I'll keep coming back. Appreciate the hard work, my house is always sparkling in very little time!

Paid $250–300Great priceStandard cleaningGeneral housekeeping
StefanLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
505 Clean Queens logo505 Clean Queens

Had Kayla and Janelle (hope i spelled those right) come to start a bi weekly cleaning of our first floor. They did a wonderful job and the place looks and smells so much cleaner. I just usually don't have time to seem, dust, mop and vacuum everything and to have them here and take care of it is such a relief. Thanks for the great cleaning!!

Paid $300–350Reasonable priceStandard cleaningGeneral housekeeping
CarolineLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
The Cleaning Authority - Albuquerque logoThe Cleaning Authority - Albuquer…

Working with the Cleaning Authority has made my life so much easier! They arrive promptly and within about an hour, the cleaning crew has my house sparkling and they are on their way!!

Paid $150–200Reasonable priceGeneral housekeeping
Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
green sweep logogreen sweep

Ari did a wonderful job cleaning my house. She was very thorough and detailed. She was also very polite and friendly. I recommend Green Sweep and Ari to anyone who need their house cleaned.

Paid $200–250Reasonable priceGeneral housekeeping

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of basement cleaning services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Guardian Cleaners logoGuardian CleanersOklahoma City, OKA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.99$474
2Clean Air Texas Cleaning and Restoration logoClean Air Texas Cleaning and RestorationMabank, TXA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$193
3Isidros Foundation Repair logoIsidros Foundation RepairOklahoma City, OKA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00—
4Crack Master Chicago, Inc. logoCrack Master Chicago, Inc.Fox Lake, ILA 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%93+24.3Value 15%95+14.5Craft & service penalty93−0.7Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
5Extreme Clean Solutions LLC logoExtreme Clean Solutions LLCOklahoma City, OKA 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%91+23.7Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.94$224
6No Stress Cleaning Service logoNo Stress Cleaning ServiceFox Lake, ILA 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty83−1.7Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.93$180
7Hendricks Cleaning Services logoHendricks Cleaning ServicesTifton, GAA 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%91+23.7Value 15%100+15.2Craft & service penalty96−0.4Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAA––4.94—
8Cedar Creek Dryer Vent Cleaning logoCedar Creek Dryer Vent CleaningMabank, TXA 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%92+54Reliability 26%88+23Value 15%93+14.2Experts Score= 91Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00—
9Northshore Cleanaholics logoNorthshore CleanaholicsNorth Chicago, ILA 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%93+6.6Craft & service penalty86−1.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.91$183
10Oklahoma Foundation Solutions, LLC logoOklahoma Foundation Solutions, LLCOklahoma City, OKA 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%54+3.8Craft & service penalty99−0.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAC4.92—
11Natures Cleaning Services LLC logoNatures Cleaning Services LLCAlbuquerque, NMA 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty84−1.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.90$71
12505 Clean Queens logo505 Clean QueensAlbuquerque, NMA 86How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%90+12.7Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.87$390

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Standard cleaning$170$221$29096%
Deep clean$265$403$61493%
General housekeeping$164$196$25397%
Moving-related cleaning$290$400$61493%
Upholstery cleaning$202$278$465100%

Basement Cleaning Services at a glance

How the 30 basement cleaning services we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A2273%
  • Grade B413%
  • Grade C413%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up1343%
  • 4.80–4.89★827%
  • 4.60–4.79★827%
  • Below 4.60★13%

What customers praise

Share of Google review highlights.

  • Quality1,37723%
  • Professionalism1,40723%
  • Responsiveness1,15519%
  • Punctuality1,15219%
  • Value93916%

Was the price fair?

All price verdicts left with reviews.

  • Great price25626%
  • Reasonable65165%
  • Overpriced414%
  • Not sure555%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.