The Best Bed Bug Exterminators in West Covina, CA

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1CURA Termite & Pest Control - West Covina★ 4.97 on this job60 jobs reviewedusually $100–120iHow Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%4.97★Number of such jobs 25%60Overall Experts Score 20%97Job match= 92Stars are pulled toward the category average (4.91★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.92

2Orkin★ 4.88 on this job139 jobs reviewedusually $160–180iHow Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%4.88★Number of such jobs 25%139Overall Experts Score 20%84Job match= 88Stars are pulled toward the category average (4.91★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88

3Ikill Pest Control Inc★ 4.95 on this job19 jobs reviewedusually $80–100iHow Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%4.95★Number of such jobs 25%19Overall Experts Score 20%86Job match= 82Stars are pulled toward the category average (4.91★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82

4Elimitech Pest Control★ 5.00 on this job8 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%5.00★Number of such jobs 25%8Overall Experts Score 20%98Job match= 82Stars are pulled toward the category average (4.91★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82

5Hawx Pest Control★ 4.79 on this job56 jobs reviewedusually $40–60iHow Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%4.79★Number of such jobs 25%56Overall Experts Score 20%76Job match= 75Stars are pulled toward the category average (4.91★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.75

Job match = this company’s ★ on reviews Google tagged “General pest inspection” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about general pest inspection

EErika1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Orkin

Steve is great! Always follows up with us, especially with our most recent pest issue which is now under control. Thank you Steve!

Paid $160–180Great priceGeneral pest inspectionBug & insect extermination

SStephanie12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

CURA Termite & Pest Control - Wes…

So far so good! Signed up for service and a super nice technician came the next day. Saw dead bugs on the sidewalk, so it must be working!

Paid $100–120Reasonable priceGeneral pest inspectionBug & insect extermination

SSusanLocal Guide · 34 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Hawx Pest Control

Drew is a friendly, polite and efficient service man. I REALLY APPRECIATE the treatments that Hawx performs keeping my home pest free. 10/10 for Drew!

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination

FFrannie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ikill Pest Control Inc

Highly recommend this company. I was referred by a friend ten years ago and we’ve been with them ever since. Our technician Danny is punctual, courteous, and thorough. Top notch customer service from Carlos, Jesse, and Debbie as well.

Reasonable priceGeneral pest inspectionAnt extermination

KKevin1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Orkin

Had Christopher come to my house this morning he was very personable, professional, and detail oriented

Paid $180–200Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination

BBearLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

CURA Termite & Pest Control - Wes…

I am so impressed with CURA and their technicians They are not only good at their job they are knowledgeable about every bug I have asked about They are patient with the progress of getting rid of the bugs and have given me helpful tips to decrease the bugs coming in the house.

Not sureGeneral pest inspectionCockroach exterminationBug & insect extermination

Overall ratings

Experts Score 0–100iExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of bed bug exterminators).

#	Company	ScoreiExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.	FactorsiFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.	★iGoogle star rating as shown on Google Maps.	Typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1	Direct'em Pest SolutionsWest Covina, CA	A 99iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA–AA–	5.00	$282
2	Unicare Pest ManagementWest Covina, CA	A 98iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%94+14.3Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA–AA–	5.00	—
3	Elimitech Pest ControlWest Covina, CA	A 98iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAA–	5.00	—
4	CURA Termite & Pest Control - West CovinaWest Covina, CA	A 97iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%77+5.4Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA–AAB	4.97	$119
5	Ikill Pest Control IncWest Covina, CA	A 86iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%44+3.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAAC	4.90	$135
6	OrkinWest Covina, CA	A 84iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%75+5.3Craft & service penalty79−2.1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AABAAB	4.83	$130
7	Hawx Pest ControlWest Covina, CA	B 76iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%84+11.9Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	BBBAAA	4.75	$66

What jobs cost

What customers paid, from the price Google asks reviewers to report.

Bed Bug Exterminators in West Covina, CA at a glance

How the 7 bed bug exterminators we rated in West Covina, CA compare, and what customers praise most.

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.