Experts Reviews · 2026 Ratings

The Best Carpet Cleaning

We graded 108 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$265typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.92★average ratingPlain average of every Google star rating we collected for these companies.
1.2%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 44,405 Google reviews of 108 top-rated carpet cleaning nationwide. Updated October 28, 2026.

Find the right company for your job

Pick the job — we re-rank companies by how customers rated that exact job.

Best carpet cleaning for upholstery cleaning

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$259
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$189–$359
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%
Reviews of this jobNumber of Google reviews in this category tagged with the job.2,877
1Socal Steam Clean & Carpet Cleaning logoSocal Steam Clean & Carpet Cleaning★ 4.98 on this job188 jobs reviewedusually $500+How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%4.98★Number of such jobs 25%188Overall Experts Score 20%93Job match= 91Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91
2Monster Steamer Carpet Cleaning logoMonster Steamer Carpet Cleaning★ 4.98 on this job138 jobs reviewedusually $500+How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%4.98★Number of such jobs 25%138Overall Experts Score 20%97Job match= 91Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91
3Zerorez logoZerorez★ 4.95 on this job290 jobs reviewedusually $500+How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%4.95★Number of such jobs 25%290Overall Experts Score 20%95Job match= 91Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91
4Zerorez San Diego logoZerorez San Diego★ 4.89 on this job830 jobs reviewedusually $500+How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%4.89★Number of such jobs 25%830Overall Experts Score 20%89Job match= 89Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89
5Bell Carpet Cleaning Services, LLC logoBell Carpet Cleaning Services, LLC★ 4.98 on this job42 jobs reviewedusually $100–150How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%4.98★Number of such jobs 25%42Overall Experts Score 20%97Job match= 86Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
6EcoFresh Express logoEcoFresh Express★ 5.00 on this job28 jobs reviewedusually $150–200How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%5.00★Number of such jobs 25%28Overall Experts Score 20%97Job match= 86Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
7Clean Master Carpet Cleaning logoClean Master Carpet Cleaning★ 5.00 on this job29 jobs reviewedusually $200–250How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%5.00★Number of such jobs 25%29Overall Experts Score 20%93Job match= 85Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.85
8LuxPro Carpet Cleaning logoLuxPro Carpet Cleaning★ 5.00 on this job24 jobs reviewedusually $100–150How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%5.00★Number of such jobs 25%24Overall Experts Score 20%99Job match= 85Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.85

Job match = this company’s ★ on reviews Google tagged “Upholstery cleaning” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about upholstery cleaning

ChrisLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Zerorez San Diego logoZerorez San Diego

Each time I have used Zero Rez,the tech has been friendly, professional, and thorough. All the items cleaned look great, thanks again.

Paid $250–300Reasonable priceUpholstery cleaningArea rug cleaning
JanetLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★
EcoFresh Express logoEcoFresh Express

I have used EcoFresh a couple times now and am so pleased with how nice my carpet looks once they have cleaned them. Highly recommend. They are reasonably priced and care about their what they do.

Paid $200–250Reasonable priceCarpet steam cleaningUpholstery cleaning
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Clean Master Carpet Cleaning logoClean Master Carpet Cleaning

Jared was fast and efficient. Second time using this company and they do a great job.

Paid $150–200Great priceUpholstery cleaning
RhondaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Zerorez logoZerorez

I love the fact that there's no chemicals in the air. My tech did an excellent job getting some really tough dirt and grime. The gunk from all my hair products in the back of the chair really came clean!

Paid $150–200Reasonable priceUpholstery cleaning
DarrenLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Bell Carpet Cleaning Services, LLC logoBell Carpet Cleaning Services, LLC

We had a great experience with this company. Excellent communication and service from the office and Christian the technician on site.

Paid $400–450Reasonable priceUpholstery cleaning
Lynette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Socal Steam Clean & Carpet Cleaning logoSocal Steam Clean & Carpet Cleani…

Great experience with Trevin today. He answered all my questions. He provided an accurate bid. He exceeded my expectations. My living room looks amazing and there is no residual chemical odor.

Paid $300–350Reasonable priceCarpet steam cleaningUpholstery cleaning

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of carpet cleaning).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Squeaky Clean Carpet Cleaning and Janitorial Services Inc. logoSqueaky Clean Carpet Cleaning and Janitorial Services Inc.Providence Village, TXA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$173
2Under The Rug Floorcare Carpet Cleaning San Diego logoUnder The Rug Floorcare Carpet Cleaning San DiegoSan Diego, CAA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$253
3Pro-X: Carpet Cleaning, Dryer Vent Cleaning, Garage Door Repair logoPro-X: Carpet Cleaning, Dryer Vent Cleaning, Garage Door RepairOklahoma City, OKA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$123
4Veterans Lawn and Carpet Care logoVeterans Lawn and Carpet CareLawrenceville, GAA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$200
5Rosas Cleaning Solutions LLC logoRosas Cleaning Solutions LLCValdosta, GAA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$374
6Heaven's Best Carpet & Upholstery Cleaning logoHeaven's Best Carpet & Upholstery CleaningProvidence Village, TXA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
7LuxPro Carpet Cleaning logoLuxPro Carpet CleaningChattanooga, TNA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.99$200
8Heavenly Touch Carpet Care logoHeavenly Touch Carpet CareChattanooga, TNA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.98—
9SERVPRO of Irwindale/Baldwin Park logoSERVPRO of Irwindale/Baldwin ParkBaldwin Park, CAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
10Buyher's Carpet & Upholstery Cleaning logoBuyher's Carpet & Upholstery CleaningBaldwin Park, CAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
11MST Cleaners logoMST CleanersBaldwin Park, CAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00—
12Keller Cleaning and Restoration logoKeller Cleaning and RestorationBaldwin Park, CAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$186

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
General carpet cleaning$170$233$33498%
Carpet steam cleaning$176$240$34099%
Pet stain & odor removal$139$217$36099%
Upholstery cleaning$189$259$35998%
Area rug cleaning$170$259$44798%
HVAC duct & vent cleaning$292$614$92899%
Deep clean$297$356$47199%
Standard cleaning$158$221$29097%
Carpet cleaning$146$183$31098%
Moving-related cleaning$251$374$705100%
General housekeeping$132$193$310100%
Interior & exterior window cleaning$259$350$555100%

Carpet Cleaning at a glance

How the 108 carpet cleaning we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A9689%
  • Grade B1110%
  • Grade C11%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up8175%
  • 4.80–4.89★2220%
  • 4.60–4.79★55%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality10,61822%
  • Professionalism11,02223%
  • Responsiveness8,93218%
  • Punctuality9,81220%
  • Value8,35017%

Was the price fair?

All price verdicts left with reviews.

  • Great price2,35234%
  • Reasonable4,34962%
  • Overpriced1041%
  • Not sure1983%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.