Experts Reviews · 2026 Ratings

The Best Carpet Cleaning

We graded 108 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$265typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.92★average ratingPlain average of every Google star rating we collected for these companies.
1.2%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 44,405 Google reviews of 108 top-rated carpet cleaning nationwide. Updated October 29, 2026.

Find the right company for your job

Pick the job — we re-rank companies by how customers rated that exact job.

Best carpet cleaning for water damage-related mold removal

Clear ✕
1All American Carpet & Tile logoAll American Carpet & Tile★ 5.00 on this job10 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Water damage-related mold removal”:Stars on this job 55%5.00★Number of such jobs 25%10Overall Experts Score 20%96Job match= 96Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.96
2SERVPRO of Monterey Park logoSERVPRO of Monterey Park★ 5.00 on this job8 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Water damage-related mold removal”:Stars on this job 55%5.00★Number of such jobs 25%8Overall Experts Score 20%88Job match= 92Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.92
3SERVPRO of Mid-Outer Cape Cod logoSERVPRO of Mid-Outer Cape Cod★ 5.00 on this job6 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Water damage-related mold removal”:Stars on this job 55%5.00★Number of such jobs 25%6Overall Experts Score 20%98Job match= 91Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91
4SERVPRO of Irwindale/Baldwin Park logoSERVPRO of Irwindale/Baldwin Park★ 5.00 on this job5 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Water damage-related mold removal”:Stars on this job 55%5.00★Number of such jobs 25%5Overall Experts Score 20%99Job match= 90Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.90
5SERVPRO of Valdosta logoSERVPRO of Valdosta★ 5.00 on this job4 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Water damage-related mold removal”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%93Job match= 86Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
6SERVPRO of West Covina logoSERVPRO of West Covina★ 5.00 on this job3 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Water damage-related mold removal”:Stars on this job 55%5.00★Number of such jobs 25%3Overall Experts Score 20%98Job match= 84Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84
7SERVPRO of Steuben, DeKalb and LaGrange Counties logoSERVPRO of Steuben, DeKalb and LaGrange Counties★ 5.00 on this job4 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Water damage-related mold removal”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%80Job match= 84Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84
8TLC Carpet Cleaning Inc - Carpet Cleaning Dallas, Fort Worth logoTLC Carpet Cleaning Inc - Carpet Cleaning Dallas, Fort Worth★ 5.00 on this job4 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Water damage-related mold removal”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%73Job match= 82Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82

Job match = this company’s ★ on reviews Google tagged “Water damage-related mold removal” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about water damage-related mold removal

Jay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
SERVPRO of Steuben, DeKalb and LaGrange Counties logoSERVPRO of Steuben, DeKalb and La…

Very nice people got back to me quickly they explained the whole process very well they were respectful of my property had all there tools and equipment set up very nicely they cleaned up any mess that they made before they left as well

Great priceWater damage-related mold removal
Eva6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
SERVPRO of Irwindale/Baldwin Park logoSERVPRO of Irwindale/Baldwin Park

Professionalism is really important when you have people working inside your home. The SERVPRO team was friendly, respectful, and made me feel comfortable throughout the process.

Reasonable priceFlood restorationMold inspectionFlood cleanup
Erin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
SERVPRO of Monterey Park logoSERVPRO of Monterey Park

I had a really difficult sewer backup and the team from SERVPRO was incredible. They responded quickly, were professional, and handled the situation with care and efficiency. What could have been a nightmare was made much easier thanks to their responsiveness and thorough work. Not to mention dealing with my…

Mold inspectionFlood cleanupFlooring
Shelley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
All American Carpet & Tile logoAll American Carpet & Tile

Mike Bruno with All American Care Inc. is hands down the best carpet cleaner and flood remediation specialist I’ve ever worked with. He’s incredibly dependable and consistently does excellent work. Every job is different, and Mike has a great ability to adapt to each unique situation while handling everything…

Flood restorationMold inspectionFlood cleanup
Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
SERVPRO of Mid-Outer Cape Cod logoSERVPRO of Mid-Outer Cape Cod

All of the guys who have worked at my house have been fantastic! They explain everything they are doing, are very knowledgeable and their work is great.

Mold cleaningMold damage restorationMold mitigation+ Responsiveness+ Professionalism
DawnLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
SERVPRO of Valdosta logoSERVPRO of Valdosta

They came when they said they'd be here. Andrew, Edgar and Sam did a great job! Cleaned up the mess and saved boards so I could try to get same door frame and molding. They even caulded the shower for me to prevent reoccurance. I thought the price as good for the work done. I really appreciated the great customer…

Mold cleaningMold damage restorationMold mitigation+ Responsiveness+ Punctuality+ Quality

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of carpet cleaning).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Squeaky Clean Carpet Cleaning and Janitorial Services Inc. logoSqueaky Clean Carpet Cleaning and Janitorial Services Inc.Providence Village, TXA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$173
2Under The Rug Floorcare Carpet Cleaning San Diego logoUnder The Rug Floorcare Carpet Cleaning San DiegoSan Diego, CAA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$253
3Pro-X: Carpet Cleaning, Dryer Vent Cleaning, Garage Door Repair logoPro-X: Carpet Cleaning, Dryer Vent Cleaning, Garage Door RepairOklahoma City, OKA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$123
4Veterans Lawn and Carpet Care logoVeterans Lawn and Carpet CareLawrenceville, GAA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$200
5Rosas Cleaning Solutions LLC logoRosas Cleaning Solutions LLCValdosta, GAA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$374
6Heaven's Best Carpet & Upholstery Cleaning logoHeaven's Best Carpet & Upholstery CleaningProvidence Village, TXA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
7LuxPro Carpet Cleaning logoLuxPro Carpet CleaningChattanooga, TNA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.99$200
8Heavenly Touch Carpet Care logoHeavenly Touch Carpet CareChattanooga, TNA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.98—
9SERVPRO of Irwindale/Baldwin Park logoSERVPRO of Irwindale/Baldwin ParkBaldwin Park, CAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
10Buyher's Carpet & Upholstery Cleaning logoBuyher's Carpet & Upholstery CleaningBaldwin Park, CAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
11MST Cleaners logoMST CleanersBaldwin Park, CAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00—
12Keller Cleaning and Restoration logoKeller Cleaning and RestorationBaldwin Park, CAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$186

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
General carpet cleaning$170$233$33498%
Carpet steam cleaning$176$240$34099%
Pet stain & odor removal$139$217$36099%
Upholstery cleaning$189$259$35998%
Area rug cleaning$170$259$44798%
HVAC duct & vent cleaning$292$614$92899%
Deep clean$297$356$47199%
Standard cleaning$158$221$29097%
Carpet cleaning$146$183$31098%
Moving-related cleaning$251$374$705100%
General housekeeping$132$193$310100%
Interior & exterior window cleaning$259$350$555100%

Carpet Cleaning at a glance

How the 108 carpet cleaning we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A9689%
  • Grade B1110%
  • Grade C11%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up8175%
  • 4.80–4.89★2220%
  • 4.60–4.79★55%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality10,61822%
  • Professionalism11,02223%
  • Responsiveness8,93218%
  • Punctuality9,81220%
  • Value8,35017%

Was the price fair?

All price verdicts left with reviews.

  • Great price2,35234%
  • Reasonable4,34962%
  • Overpriced1041%
  • Not sure1983%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.