The Best Carpet Cleaning in Hartford, CT
We graded 9 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 62,868 Google reviews of 155 top-rated carpet cleaning nationwide; 9 of them in Hartford, CT. Updated November 2, 2026.
Find the right company for your job
Pick the job — we re-rank companies by how customers rated that exact job.
Best carpet cleaning in Hartford for general carpet cleaning
Clear ✕
CT's best carpet cleaningHow Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%4.98★Number of such jobs 25%60Overall Experts Score 20%99Job match= 97Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.97
J. G. Carpet Cleaning LLCHow Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%5.00★Number of such jobs 25%29Overall Experts Score 20%95Job match= 92Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.92
Tmz Magic CleaningHow Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%5.00★Number of such jobs 25%15Overall Experts Score 20%96Job match= 88Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
Vix Cleaning ServicesHow Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%5.00★Number of such jobs 25%16Overall Experts Score 20%93Job match= 88Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
Al's Absolute Best Restoration and Cleaning ServicesHow Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%5.00★Number of such jobs 25%12Overall Experts Score 20%100Job match= 87Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
Get Green Carpet Cleaning - Hartford CTHow Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%4.83★Number of such jobs 25%72Overall Experts Score 20%94Job match= 86Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
Watertown Cleaning Inc.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%5.00★Number of such jobs 25%5Overall Experts Score 20%98Job match= 81Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81Job match = this company’s ★ on reviews Google tagged “General carpet cleaning” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about general carpet cleaning
Get Green Carpet Cleaning - Hartf…It was a pleasure working with Jessica to get pricing and schedule service. Very responsive and made the process easy. Technician Dennis was right on time, early even, and was able to quickly pivot when an issue came up. While tempering expectations, the carpets still came out great and have the house a refresh. Would highly recommend their service.
Vix Cleaning Services5 out of 5 stars! When looking for a company to compare, Vix Cleaning Services was extremely quick to respond with a quote. We were looking to clean some classrooms and the nursery at our church, and their pricing was very reasonable, so we decided to give them a chance. They did such a terrific job that we…
Al's Absolute Best Restoration an…Excellent customer service. Always prompt, and their work is thorough and professional, quality cleaning. I have relied on Al’s Absolute Best for 20 years!
J. G. Carpet Cleaning LLCJohn was great to work with. He is honest, professional and knowledgeable. He took the time to walk me through what carpet stains may not lighten, which I appreciated his honesty. He was thorough and efficient. Price was reasonable and fair. We definitely will use him again!
Tmz Magic CleaningMy couch is like brand new! If your house is like our house your couch is a catch all for popcorn, spilled drinks, snack residue, dirt from playing outside and spaghetti spills. I had been meaning to clean our couch for a while but I kept putting it off because well busy Mom over here. So glad I called Daniel over…
Watertown Cleaning Inc.I called to book a same-day appointment, and they were able to come out and clean the carpets in both bedrooms right away. The service was fast, friendly, and affordable. I’ll definitely be using them again in the future!
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of carpet cleaning).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 | Al's Absolute Best Restoration and Cleaning ServicesHartford, CT | A 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.99 | — |
| 2 | CT's best carpet cleaningHartford, CT | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.99 | — |
| 3 |  Kaoud RugsHartford, CT | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%99+62.9Reliability 28%99+28Replies to reviews 8%87+7.2Experts Score= 98Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AA | 4.98 | — |
| 4 | Watertown Cleaning Inc.Hartford, CT | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%99+25.8Value 15%97+14.8Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 4.98 | $290 |
| 5 | Tmz Magic CleaningHartford, CT | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%92+24Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.98 | $312 |
| 6 | J. G. Carpet Cleaning LLCHartford, CT | A 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.95 | $275 |
| 7 |  Kingdom Cleaning and MoreHartford, CT | A 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty91−0.9Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.94 | $149 |
| 8 | Get Green Carpet Cleaning - Hartford CTHartford, CT | A 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty79−2.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AABAAA | 4.93 | $660 |
| 9 | Vix Cleaning ServicesHartford, CT | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%87+22.7Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.95 | $290 |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| General carpet cleaning | $170 | $233 | $334 | 98% |
| Carpet steam cleaning | $170 | $233 | $334 | 99% |
| Pet stain & odor removal | $146 | $200 | $348 | 99% |
| Upholstery cleaning | $183 | $259 | $347 | 98% |
| Area rug cleaning | $170 | $264 | $447 | 98% |
| Deep clean | $271 | $347 | $465 | 98% |
| Standard cleaning | $158 | $196 | $265 | 98% |
| HVAC duct & vent cleaning | $317 | $614 | $928 | 99% |
| General housekeeping | $137 | $189 | $260 | 99% |
| Moving-related cleaning | $251 | $327 | $536 | 97% |
| Carpet cleaning | $163 | $221 | $310 | 99% |
| Interior & exterior window cleaning | $238 | $324 | $536 | 100% |
Carpet Cleaning in Hartford, CT at a glance
How the 9 carpet cleaning we rated in Hartford, CT compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A9100%
- Grade B00%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up9100%
- 4.80–4.89★00%
- 4.60–4.79★00%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality14,71322%
- Professionalism15,24323%
- Responsiveness12,49618%
- Punctuality13,54820%
- Value11,67317%
Was the price fair?
All price verdicts left with reviews.
- Great price3,33635%
- Reasonable5,70261%
- Overpriced1341%
- Not sure2483%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.