The Best Carpet Cleaning in Memphis, TN
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 149,348 Google reviews of 294 top-rated carpet cleaning nationwide; 10 of them in Memphis, TN. Updated November 12, 2026.
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Best carpet cleaning in Memphis for area rug cleaning
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Safe-Dry Carpet Cleaning of GermantownHow Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%4.92★Number of such jobs 25%107Overall Experts Score 20%90Job match= 91Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91
PSH FloorcareHow Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%4.92★Number of such jobs 25%49Overall Experts Score 20%96Job match= 89Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89
Nelson Carpet CleaningHow Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%4.89★Number of such jobs 25%55Overall Experts Score 20%95Job match= 87Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
Stanley SteemerHow Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%4.89★Number of such jobs 25%84Overall Experts Score 20%83Job match= 87Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
Castle One Rotary Steam Carpet RestorationHow Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%5.00★Number of such jobs 25%48Overall Experts Score 20%58Job match= 86Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
Corporate Interior Cleaning LLCHow Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%5.00★Number of such jobs 25%5Overall Experts Score 20%99Job match= 80Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80
Fred Remmers Rug Cleaners & Oriental Rug Gallery (Memphis)How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%4.80★Number of such jobs 25%25Overall Experts Score 20%81Job match= 75Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.75Job match = this company’s ★ on reviews Google tagged “Area rug cleaning” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about area rug cleaning
Safe-Dry Carpet Cleaning of Germa…Eric C. Was super helpful. Service was able to show up same day. Within about 2 hours of initial phone call.
Stanley SteemerKimberly P was my technician and she was wonderful.They arrived right on time, explained all services well, and cleaned carpet and rug very thoroughly.
Nelson Carpet CleaningThe communication prior to arrival was very good as well as on the day of arrival. He got out some stains I thought were set and did a good job of lightening others on some older carpets. The 'newer' carpet looks almost brand new. The extra cleaning of high traffic areas was well worth it.
PSH FloorcarePSH cleaned an oriental rug and some carpet that had pet urine. They willingly came back for a second application on the carpet. I am very satisfied with the results. They were prompt and very pleasant. I will call them next time I need rug/carpet cleaning services.
Safe-Dry Carpet Cleaning of Germa…Keyvion was outstanding. So professional and really worked hard to remove some very tough stains!
Safe-Dry Carpet Cleaning of Germa…Robby was great...on time...polite...explained things well, and personable! He cleaned carpets and all the tile in my home in 3 hours! It looks great and I'm a happy lady! I highly recommend Safe-Dry.
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of carpet cleaning).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 | Corporate Interior Cleaning LLCMemphis, TN | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 4.98 | $81 |
| 2 |  Donald's Carpet CleanersMemphis, TN | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%99+25.8Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 4.96 | — |
| 3 | PSH FloorcareMemphis, TN | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%73+5.2Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAB | 4.96 | $474 |
| 4 | Nelson Carpet CleaningMemphis, TN | A 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty84−1.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.95 | $403 |
| 5 | Safe-Dry Carpet Cleaning of GermantownMemphis, TN | A 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%94+13.3Replies to reviews 7%98+6.9Craft & service penalty80−2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.89 | $315 |
| 6 |  Safe-Dry Carpet Cleaning of ColliervilleMemphis, TN | A 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%92+13Replies to reviews 7%39+2.8Craft & service penalty82−1.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAD | 4.88 | $274 |
| 7 |  Safe-Dry® Carpet Cleaning of BartlettMemphis, TN | A 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%78+18.9Value 14%99+14Replies to reviews 7%81+5.7Craft & service penalty84−1.6Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAAA | 4.89 | — |
| 8 | Stanley SteemerMemphis, TN | A 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty81−1.9Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.77 | $233 |
| 9 | Fred Remmers Rug Cleaners & Oriental Rug Gallery (Memphis)Memphis, TN | A 81How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%86+20.8Value 14%82+11.6Replies to reviews 7%100+7.1Craft & service penalty73−2.7Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AABAAA | 4.77 | — |
| 10 | Castle One Rotary Steam Carpet RestorationMemphis, TN | C 58How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%40+9.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty48−5.2Momentum penalty0−10Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCCAFA | 4.93 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| General carpet cleaning | $164 | $233 | $340 | 98% |
| Carpet steam cleaning | $176 | $253 | $377 | 98% |
| Pet stain & odor removal | $158 | $227 | $384 | 99% |
| Upholstery cleaning | $189 | $271 | $384 | 98% |
| Area rug cleaning | $183 | $271 | $453 | 98% |
| HVAC duct & vent cleaning | $477 | $705 | $928 | 98% |
| Deep clean | $259 | $340 | $477 | 98% |
| Carpet cleaning | $176 | $265 | $390 | 98% |
| Standard cleaning | $153 | $196 | $265 | 98% |
| General housekeeping | $139 | $183 | $247 | 98% |
| Flooring | $227 | $337 | $705 | 100% |
| Moving-related cleaning | $232 | $312 | $536 | 97% |
Carpet Cleaning in Memphis, TN at a glance
How the 10 carpet cleaning we rated in Memphis, TN compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A990%
- Grade B00%
- Grade C110%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up550%
- 4.80–4.89★330%
- 4.60–4.79★220%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality35,60622%
- Professionalism37,20623%
- Responsiveness30,19418%
- Punctuality32,93020%
- Value27,38217%
Was the price fair?
All price verdicts left with reviews.
- Great price7,08334%
- Reasonable12,67761%
- Overpriced3592%
- Not sure6633%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.