The Best Carpet Cleaning in Smyrna, TN
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 114,571 Google reviews of 245 top-rated carpet cleaning nationwide; 10 of them in Smyrna, TN. Updated November 10, 2026.
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Best carpet cleaning in Smyrna for carpet steam cleaning
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Deep Steam Floor Care & RestorationHow Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%4.99★Number of such jobs 25%196Overall Experts Score 20%98Job match= 96Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.96
Swan Home ServicesHow Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%4.98★Number of such jobs 25%45Overall Experts Score 20%97Job match= 88Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
Clean N Go Carpet CleaningHow Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%5.00★Number of such jobs 25%15Overall Experts Score 20%90Job match= 83Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83
Small Town Carpet CleaningHow Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%5.00★Number of such jobs 25%6Overall Experts Score 20%95Job match= 79Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.79
Pro-CareHow Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%5.00★Number of such jobs 25%5Overall Experts Score 20%97Job match= 78Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.78
Miraculous Carpet CareHow Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%5.00★Number of such jobs 25%7Overall Experts Score 20%85Job match= 77Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.77
Safe-Dry Carpet Cleaning of FranklinHow Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%4.74★Number of such jobs 25%43Overall Experts Score 20%91Job match= 71Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.71Job match = this company’s ★ on reviews Google tagged “Carpet steam cleaning” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about carpet steam cleaning
Deep Steam Floor Care & Restorati…Donald was extremely professional and friendly. Arrives within the window given. Our carpets look a million times better, HIGHLY recommend. Thank you!!
Safe-Dry Carpet Cleaning of Frank…Fantastic service. On time, did a great job, professional and very communicative. We will absolutely use Safe Dry again.
Old school deep cleaning is always the best end results nobody do it like Stanley Steamer thanks again 4 the outstanding job
Swan Home ServicesWe are so pleased with the carpet cleaning provided by Mr. Ro Swan. He did an exceptional job and our carpets look great. We were so pleased with this service that we now have him cleaning a large area rug. Not only does he do great work, he is also very professional- prompt, efficient, and courteous. We highly recommend Swan Home Services.
Deep Steam Floor Care & Restorati…Kiro was fast and professional! My carpets look and feel so clean, especially my stairs which were so dirty. The process was so quick and Kiro was kind enough to move some furniture around that I couldn’t get out of the rooms. Highly recommend and will use again when the rooms inevitably need another round.
Deep Steam Floor Care & Restorati…Great customer service and excellent results. I couldn't believe how clean the carpet was after so many years and so many old stains. It also dried quickly and smells fresh.
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of carpet cleaning).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.99 | $412 | |
| 2 | Deep Steam Floor Care & RestorationSmyrna, TN | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.97 | $240 |
| 3 | Swan Home ServicesSmyrna, TN | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.97 | $409 |
| 4 | Pro-CareSmyrna, TN | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.97 | $424 |
| 5 | Small Town Carpet CleaningSmyrna, TN | A 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%91+23.7Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 4.96 | — |
| 6 |  Carpet DocsSmyrna, TN | A 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.95 | $214 |
| 7 | Safe-Dry Carpet Cleaning of FranklinSmyrna, TN | A 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.89 | $253 |
| 8 | Clean N Go Carpet CleaningSmyrna, TN | A 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%54+3.8Craft & service penalty99−0.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAC | 4.89 | $156 |
| 9 | Miraculous Carpet CareSmyrna, TN | A 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%88+51.7Reliability 26%79+20.6Value 15%100+15.2Craft & service penalty99−0.1Momentum penalty72−2.8Experts Score= 85Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAB– | 4.93 | $705 |
| 10 | Stanley SteemerSmyrna, TN | A 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty75−2.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABBAAA | 4.76 | $233 |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| General carpet cleaning | $170 | $240 | $340 | 98% |
| Carpet steam cleaning | $170 | $247 | $371 | 99% |
| Pet stain & odor removal | $153 | $221 | $366 | 99% |
| Upholstery cleaning | $189 | $271 | $377 | 98% |
| Area rug cleaning | $176 | $265 | $453 | 98% |
| HVAC duct & vent cleaning | $497 | $705 | $1.1k | 98% |
| Deep clean | $263 | $340 | $471 | 98% |
| Standard cleaning | $146 | $189 | $247 | 98% |
| Carpet cleaning | $170 | $253 | $347 | 98% |
| General housekeeping | $139 | $180 | $247 | 98% |
| Dryer vent cleaning | $18 | $37 | $78 | 99% |
| Moving-related cleaning | $232 | $312 | $536 | 97% |
Carpet Cleaning in Smyrna, TN at a glance
How the 10 carpet cleaning we rated in Smyrna, TN compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A10100%
- Grade B00%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up770%
- 4.80–4.89★220%
- 4.60–4.79★110%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality27,39222%
- Professionalism28,42323%
- Responsiveness23,31819%
- Punctuality25,27120%
- Value21,12217%
Was the price fair?
All price verdicts left with reviews.
- Great price5,44835%
- Reasonable9,42060%
- Overpriced2472%
- Not sure4713%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.