The Best Carpet Installers in Ohio

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1Stanley Steemer★ 5.00 on this job16 jobs reviewedusually $100–150iHow Job match is calculatedBuilt only from reviews Google tagged “Flood cleanup”:Stars on this job 55%5.00★Number of such jobs 25%16Overall Experts Score 20%92Job match= 96Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.96

Job match = this company’s ★ on reviews Google tagged “Flood cleanup” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about flood cleanup

MMoira4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Stanley Steemer

Christopher and Andrew were very professional. They worked hard and communicated well. I highly recommend them and Stanley Steemer for your cleaning needs!

Paid $500+Great priceFlood cleanupGeneral carpet cleaningPet stain & odor removal

RRobersonLocal Guide · 5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Stanley Steemer

Andrew Trickett and his Beavercreek team did an amazing job cleaning up our flooded office. Andrew and his crew went over and above the call of duty and responded quickly and worked efficiently. They were professional and thorough and restored my confidence in corporate national companies that have the reputation… Read full review

Great priceFlood cleanupWater removal

WWLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Stanley Steemer

I have a very unique kitchen floor— a cobblestone-designed stamped concrete —which isn’t something most floor cleaning companies typically handle or even offer as a service. When James arrived, I explained exactly what I needed done, what I typically use to clean the floor, and the best way to dry the floor. He… Read full review

Paid $150–200Reasonable priceFlood cleanup

MMimi4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Stanley Steemer

Robert Turner was professional and very personable. I've had many professionals complete work in my home. Robert ranks in the top 5 persons. Thank you Mimi

Paid $200–250Reasonable priceFlood cleanupCarpet steam cleaning+ Responsiveness+ Punctuality+ Quality

SSue13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Stanley Steemer

James was able to come earlier than expected for my "Squeeze in" urgent cleaning after my dog was ill. He came in and went right to work. He went about his work expediently. The carpet looks great.

Paid $100–150Reasonable priceFlood cleanup

MMINISTRYLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Stanley Steemer

Very good and Good detailed worked on my carpet very well got it done real quick and did the job perfectly

Flood restorationFlood cleanupWater removal

Overall ratings

Experts Score 0–100iExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of carpet installers).

#	Company	ScoreiExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.	FactorsiFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.	★iGoogle star rating as shown on Google Maps.	Typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1	Carpet House Flooring CenterXenia, OH	A 93iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%96+61Reliability 28%98+27.7Replies to reviews 8%48+4Experts Score= 93Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA––AC	4.96	—
2	Stanley SteemerXenia, OH	A 92iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAAA	4.88	$240
3	Central Carpet & InteriorsXenia, OH	A 80iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%82+56.8Reliability 31%75+23.1Experts Score= 80Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AB––A–	4.81	—
4	Dan the Carpet Man FlooringXenia, OH	B 74iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%79+50.2Reliability 28%72+20.3Replies to reviews 8%42+3.5Experts Score= 74Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	BB––AC	4.75	—
5	Stacy's FlooringXenia, OH	B 68iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%70+44.5Reliability 28%65+18.4Replies to reviews 8%95+7.8Momentum penalty78−2.2Experts Score= 68Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	BB––BA	4.67	—
6	That Carpet GuyXenia, OH	C 59iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%59+32.2Reliability 24%50+12.1Value 14%90+12.7Replies to reviews 7%67+4.7Craft & service penalty98−0.2Momentum penalty76−2.4Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	CCAABB	4.62	—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

Carpet Installers in Ohio at a glance

How the 6 carpet installers we rated in Ohio compare, and what customers praise most.

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.