The Best Carpet Installers in Ohio
We graded 6 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 6,111 Google reviews of 17 top-rated carpet installers nationwide; 6 of them in Ohio. Updated November 2, 2026.
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Best carpet installers in Ohio for HVAC duct & vent cleaning
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Stanley SteemerHow Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent cleaning”:Stars on this job 55%4.90★Number of such jobs 25%70Overall Experts Score 20%92Job match= 90Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.90Job match = this company’s ★ on reviews Google tagged “HVAC duct & vent cleaning” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about HVAC duct & vent cleaning
Stanley SteemerBoth Owen & Dylan were very professional, & very nice in answering my many questions about what they were doing & why... great guys! Highly recommend them & Stanley Steemer!
Stanley SteemerMatthew and Nathan came out today to service my duct work. They were great. Very nice and did a terrific job.
Stanley SteemerWow Matt and James came out today, super professional, curtious, and great at explaining what they are doing! The run a vacuum on the returns and they blow 180psi pressure on the vents to clear the air ducts. He even provided estimate timeframe for frequency of air duct cleaning, more frequently with pets and…
Stanley SteemerStanley Steamer cleaned my dryer vent and did an excellent job . They worked quickly and neatly.The technicians were professional with good communication skills. I am very satisfied.
Stanley SteemerJaret did an amazing job with our hvac vent cleaning!! The house smells and feels so much cleaner thank you guys!!!
Stanley SteemerWe had duct cleaning done by Owen and Sincere today and they did a stellar job. From start to finish they were professional, efficient and thorough.
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of carpet installers).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  Carpet House Flooring CenterXenia, OH | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%96+61Reliability 28%98+27.7Replies to reviews 8%48+4Experts Score= 93Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AC | 4.96 | — |
| 2 | Stanley SteemerXenia, OH | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.88 | $240 |
| 3 |  Central Carpet & InteriorsXenia, OH | A 80How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%82+56.8Reliability 31%75+23.1Experts Score= 80Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AB––A– | 4.81 | — |
| 4 |  Dan the Carpet Man FlooringXenia, OH | B 74How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%79+50.2Reliability 28%72+20.3Replies to reviews 8%42+3.5Experts Score= 74Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BB––AC | 4.75 | — |
| 5 |  Stacy's FlooringXenia, OH | B 68How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%70+44.5Reliability 28%65+18.4Replies to reviews 8%95+7.8Momentum penalty78−2.2Experts Score= 68Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BB––BA | 4.67 | — |
| 6 | C 59How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%59+32.2Reliability 24%50+12.1Value 14%90+12.7Replies to reviews 7%67+4.7Craft & service penalty98−0.2Momentum penalty76−2.4Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | CCAABB | 4.62 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Carpet steam cleaning | $158 | $221 | $327 | 98% |
| General carpet cleaning | $170 | $287 | $447 | 99% |
| Upholstery cleaning | $207 | $259 | $360 | 97% |
| Area rug cleaning | $219 | $324 | $705 | 96% |
| Carpet cleaning | $176 | $259 | $385 | 100% |
| HVAC duct & vent cleaning | $482 | $705 | $1.1k | 100% |
| Flood cleanup | $126 | $161 | $235 | 100% |
Carpet Installers in Ohio at a glance
How the 6 carpet installers we rated in Ohio compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A350%
- Grade B233%
- Grade C117%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up117%
- 4.80–4.89★233%
- 4.60–4.79★350%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality1,37722%
- Professionalism1,47824%
- Responsiveness1,07017%
- Punctuality1,28521%
- Value96516%
Was the price fair?
All price verdicts left with reviews.
- Great price25031%
- Reasonable51263%
- Overpriced162%
- Not sure334%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.