Truck team 23 came out at the time designated, very professional and friendly would recommend them any time
1-800-GOT-JUNK? Austin
1-800-GOT-JUNK? Austin at a glance
Customers frequently praise the crew's punctuality, professionalism, and helpfulness during junk removal, noting efficient service for items like furniture and apartment cleanouts. However, several low-star reviews highlight significant complaints regarding missed appointment windows, lack of communication, and high pricing for small loads. Additionally, some customers expressed frustration with aggressive solicitation tactics that involved leaving flyers on private property without permission.
- Google rating: 5.0 out of 5 from 9,369 reviews (98% five-star).
- Reviews on this page: 9,369 Google reviews (8,540 with written comments, 1,001 with photos).
- Owner responses: the business replied to 5% of reviews.
- Most recent review: October 25, 2026.
- Service: Junk Removal serving Austin, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
Truck 19
Truck 22 guys did a great job!
Brian and Sebastian in truck 5 were prompt, quick and friendly!
Truck 5 did an amazing job. Guys were professional and courteous.
Truck 20- Sebastian and Brian were friendly and professional.
Truck 19! Great crew, great customer service, I’ll be using them again soon!
Above and beyond
Truck 18 and 23 were efficient and kind! Helped me move out of infested apartment
Great service
Business details
- Phone: (512) 287-7996
- Website: 1800gotjunk.com
- Service area: Austin, TX