Kali Orna
Review from Google · view on GoogleDeandre and Adriano were so nice. They were on time and super helpful!!
1-800-GOT-JUNK? Boston Central
5.0 ★★★★★ 8,771 Google reviews · 24 photos
99%five-star reviews
1%reviews answered by the owner
Nov 2026latest review
1-800-GOT-JUNK? Boston Central at a glance
Google reviewers for 1-800-GOT-JUNK? Boston Central consistently praise the crew's professionalism, punctuality, and efficiency in handling various removal tasks. However, recurring criticism focuses on pricing transparency, with several customers reporting significant discrepancies between phone estimates and final on-site charges. Some reviews also note instances of missed appointments or difficulty obtaining accurate cost information prior to service.
- Google rating: 5.0 out of 5 from 8,771 reviews (99% five-star).
- Reviews on this page: 8,771 Google reviews (8,366 with written comments, 201 with photos).
- Owner responses: the business replied to 1% of reviews.
- Most recent review: November 11, 2026.
- Service: Junk Removal serving Boston, Massachusetts.
Data from Google, last updated November 11, 2026.
Star ratings
8,771 Google reviews we collected
- 5 stars8,67199%
- 4 stars481%
- 3 stars150%
- 2 stars60%
- 1 star310%
Praise vs complaints
Phrases our text analysis found in 2,500 written reviews
- Praise3,888100%
- Complaints130%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1,23632%
- Speed & response1,02726%
- Quality & results70418%
- Would recommend51113%
- Price & value2025%
- Communication1674%
- Honesty & trust541%
What customers talk about
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Mike L and Andrew S were extremely professional and helpful with the job.”
“Hector L and Joey B excellent service, efficient , on time , quick , friendly and walk you through the process”
“On the day of, did not answer calls repeated calls and never showed up.”
“héctor o and joey b did a great job helping me move!”
“Worst service ever.”
“I would recommend this company to anybody and if I need to declutter or get rid of anything I will certainly be calling again.”
“Will never use them again, but was in a time crunch so just went with them.”
“John Simeon came and was not only polite, fair and a pleasure to work with.”
“It's a bit pricey, but when you need it you need it.”
“They explained the process completely, understood my needs and were able to get the job done in no time.”
“They arrived on time had no communication issues i seriously have no complaints they are very kind and caring people !”
“I highly recommend Jose V and Luis T to anyone looking for reliable, trustworthy, and exceptional service!”
“They even offered to take a bunch of cardboard boxes I had lying around.”
People customers mention
- Alex 40 reviews
- Mykel 35 reviews
- Justin 32 reviews
- Alec 27 reviews
- Louivan 27 reviews
- Diego 26 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
5.0 ★★★★★ 8,771 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Flor Acevedo1 reviewTotal number of Google reviews Flor has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMike L and Andrew S, great work
Jackeline Acevedo
Review from Google · view on GoogleMike L and Andrew S, great job
Quinn Brewer2 reviewsTotal number of Google reviews Quinn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMike L and Andrew S were extremely professional and helpful with the job.
Odalis Torresvivas
Review from Google · view on GoogleHector L and Joey B excellent service, efficient , on time , quick , friendly and walk you through the process Highly recommended
Paul Kravitz1 reviewTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDevin and Clerf were the best. They explained the process completely, understood my needs and were able to get the job done in no time. Best experience I could hope for. First time using but it won’t be the last.
caroleena simon5 reviewsTotal number of Google reviews caroleena has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJustin E and Nick were amazing!!
Trevor Bellefontaine
Review from Google · view on GooglePhenomenal experience, they made it so easy to get rid of our futon! Tahjinie and Gerry are the best!
Carole Marcacci5 reviewsTotal number of Google reviews Carole has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJustin E. And Nick took a heavy door grout basement today. They were very professional and friendly and I would have them come again any time!
Rayha Haque
Review from Google · view on Googlehéctor o and joey b did a great job helping me move!
Business details
- Phone: (617) 450-5238
- Website: 1800gotjunk.com
- Service area: Boston, MA