1-800-GOT-JUNK? Boston West

What customers talk about

We read 1,633 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

• Staff & attitude968965 praise · 3 complaints

  “These gentlemen are so professional and on top of everything!”

  “Very unprofessional.”

• Speed & response830828 praise · 2 complaints

  “John and Logan are fast, courteous and a pleasure to work with!”

  “the first 2 hours were free, my son & I couldn’t help but notice how slow they were but once the free 2 hours were up they were much quicker I don’t t…”

• Quality & results437431 praise · 6 complaints

  “Jamel and Tyler did a great job I was really happy with everything.”

  “Horrible company, do not recommend.”

• Price & value324289 praise · 35 complaints

  “The most helpful and pricing is reasonable Justin and Joan were very polite”

  “It was overpriced, I didnt have much option so had to go with it.”

• Would recommend299295 praise · 4 complaints

  “I would recommend and contact them again the next time I need to be rid of a few things.”

  “I would highly recommend looking at local ones they are atleast 40% cheaper.”

• Communication175175 praise

  “They made conversation, were friendly and they explained everything clearly to me about prices etc.”

• Honesty & trust5954 praise · 5 complaints

  “It was worth every penny spent and the both of them we're genuinely extremely down to earth and very personable.”

  “Not reliable pricing and they dropped price by $175 step by step when other quote was different”

praise complaint · found by our text analysis, Google review wording unchanged.