Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts

1-800-GOT-JUNK? Fargo logo

1-800-GOT-JUNK? Fargo

Junk removal service · Fargo, ND · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty99−0.1Momentum penalty12−8.8Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#123 of 135 junk removal servicesPosition by Experts Score among all companies we track in this category. · better than 9%
4.9 ★★★★★ 114 Google reviews · 17 photos
97%five-star reviews
3.33★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
39%reviews answered by the owner
May 2026latest review
📞 Call (701) 960-1360Request a call backWebsite ↗

1-800-GOT-JUNK? Fargo at a glance

Google reviewers rate the service 4.9 out of 5 based on 114 reviews, with the owner responding to 39 percent of them. Customers frequently highlight easy online scheduling, punctual arrival, clear pricing, and efficient removal of various items including furniture and debris. Staff are described as professional, friendly, and respectful, often handling large cleanouts with speed and care. One negative review criticizes the pricing as high and alleges the company harms local businesses by removing advertisements.

  • Google rating: 4.9 out of 5 from 114 reviews (97% five-star).
  • Reviews on this page: 114 Google reviews (83 with written comments, 3 with photos).
  • Owner responses: the business replied to 39% of reviews.
  • Most recent review: May 19, 2026.
  • Service: Junk Removal serving Fargo, North Dakota.

Data from Google, last updated November 3, 2026.

Score profile vs other junk removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

Satisfaction89Reliability83Craft & service99Value100Momentum12Replies to reviews82Satisfaction: 89 (median 98)Reliability: 83 (median 98)Craft & service: 99 (median 100)Value: 100 (median 100)Momentum: 12 (median 100)Replies to reviews: 82 (median 89)
1-800-GOT-JUNK? FargoJunk Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1-800-GOT-JUNK? Fargo: 89/100 on this factor. Category median: 98.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1-800-GOT-JUNK? Fargo: 83/100 on this factor. Category median: 98.A
83
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.1-800-GOT-JUNK? Fargo: 99/100 on this factor. Category median: 100.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1-800-GOT-JUNK? Fargo: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1-800-GOT-JUNK? Fargo: 12/100 on this factor. Category median: 100.F
12
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.1-800-GOT-JUNK? Fargo: 82/100 on this factor. Category median: 89.A
82

Bar = this company · dark tick = category median.

Star ratings

114 Google reviews we collected

  • 5 stars11197%
  • 4 stars22%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 83 written reviews

  • Praise17099%
  • Complaints21%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4325%
  • Speed & response4325%
  • Would recommend3118%
  • Quality & results2313%
  • Price & value2112%
  • Communication106%
  • Honesty & trust11%

What customers talk about

We read 83 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Very professional and helpful with questions we had.”
  • “Very nice, professional guys— listened to instructions and got the job done very fast!”
  • “I would recommend their services to anyone looking for quick removal of any unwanted items”
  • “Hunter met me within an hour, great service, went above and beyond.”
  • “These guys did a great job helping me with my move at a VERY reasonable rate.”
  • “Very nice people came and got rid of everything we had and listened to our instructions!”
  • “…t Junk saves you not only time but bucket loads of money which to be honest who wouldn't like to save both time and money?…”

People customers mention

  • Josh 9 reviews
  • Hunter 6 reviews
  • Kendrick 5 reviews
  • Eric 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired 1-800-GOT-JUNK? Fargo for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

MiikuLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

They were easy to schedule, Friendly and understanding with my pups Came in, sized up the item. And boom tackled it and it was gone within 5mins THE ABSOLUTE best customer service and professionalism I have ever encountered. Would highly recommend.

Tracy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional, they did a great at maximizing space in the truck to remove as much of my stuff as possible! Friendly and fast!

Customer photo from Tracy's review
CarolLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Placed online appointment Sunday night for 9:30 a.m. Monday. Received call from them that they were on the way. My house was a mess, but those two guys made short work of it. So nice to have the boxes, recycling and garbage removed. And the price they quoted was great.

Donna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

The gentlemen were very efficient and respectful. Prices are a little high for the few items they took, all in all a good experience.

Maddie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very nice people came and got rid of everything we had and listened to our instructions! Did it very efficient and swiftly!

Samantha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very nice, professional guys— listened to instructions and got the job done very fast!

Jobs customers hired them for

JobReviewsCategory typical
Furniture removal36—
Junk removal34—
House & garage cleanouts31—
Appliance removal & disposal7—
Electronic waste removal & disposal7—
Trash removal & disposal6—
Yard debris removal5—
Construction debris removal4—

Compare with

Photos

Customer reviews

4.9 ★★★★★ 114 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Slump5 reviewsTotal number of Google reviews Slump has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They’re over priced and sabotaging local businesses by tearing down advertising

Response from the owner · 5 months ago

Hi Slump Sorry to hear our service did not meet your expectations. Please send me your job details and I'll be happy to follow up with you. Kindest Regards, Daniel - [email protected]

Miiku KitsuneLocal Guide · 16 reviewsTotal number of Google reviews Miiku has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were easy to schedule, Friendly and understanding with my pups Came in, sized up the item. And boom tackled it and it was gone within 5mins THE ABSOLUTE best customer service and professionalism I have ever encountered. Would highly recommend.

Response from the owner · 9 months ago

It was a pleasure to help! Thank you so much for the kind words and review!

Linda Opp4 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and helpful with questions we had.

Response from the owner · a year ago

Thank you for the kind words, Linda!

Tracy Opatril4 reviewsTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional, they did a great at maximizing space in the truck to remove as much of my stuff as possible! Friendly and fast!

Response from the owner · a year ago

Thank you for your kind words, Tracy. It was a pleasure working with you and we look forward to next time!

Hanna Al Sharif2 reviewsTotal number of Google reviews Hanna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They truly did an incredible job, and their effort is deeply appreciated.

Response from the owner · a year ago

Thank you for your kind words, Hanna! We truly appreciate it!

Emma Marie4 reviewsTotal number of Google reviews Emma has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super nice guys, they were fast and efficient!

Response from the owner · a year ago

Emma, thank you for your kind words! I will pass them along to the gentlemen that helped!

Carol SchatzkeLocal Guide · 15 reviewsTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Placed online appointment Sunday night for 9:30 a.m. Monday. Received call from them that they were on the way. My house was a mess, but those two guys made short work of it. So nice to have the boxes, recycling and garbage removed. And the price they quoted was great.

Response from the owner · a year ago

Carol, thank you for your kind words and review. We appreciate you taking the time to let us into your home to help!

Donna Pickering4 reviewsTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The gentlemen were very efficient and respectful. Prices are a little high for the few items they took, all in all a good experience.

Response from the owner · a year ago

Thank you for your kind words, Donna.

Andrea Watson7 reviewsTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were very effective and professional.

Maddie Block1 reviewTotal number of Google reviews Maddie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice people came and got rid of everything we had and listened to our instructions! Did it very efficient and swiftly!

1-800-GOT-JUNK? Fargo on Google Maps →

Business details