Robert Evans1 reviewTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWill and Robert did an absolutely amazing job cleaning out my garage!
1-800-GOT-JUNK? Greater Sacramento
5.0 ★★★★★ 5,291 Google reviews · 24 photos
98%five-star reviews
10%reviews answered by the owner
Oct 2026latest review
1-800-GOT-JUNK? Greater Sacramento at a glance
Customers frequently praise the crew's professionalism, friendliness, and efficiency during junk removal and moving services. Recurring themes highlight punctual arrivals, clear communication, and helpful staff who often go beyond basic expectations. However, several low-star reviews criticize high pricing, unexpected fees, and significant delays or cancellations of scheduled appointments.
- Google rating: 5.0 out of 5 from 5,291 reviews (98% five-star).
- Reviews on this page: 5,293 Google reviews (4,877 with written comments, 157 with photos).
- Owner responses: the business replied to 10% of reviews.
- Most recent review: October 28, 2026.
- Service: Hauling Service serving Sacramento, California.
Data from Google, last updated October 29, 2026.
Star ratings
5,293 Google reviews we collected
- 5 stars5,19898%
- 4 stars501%
- 3 stars110%
- 2 stars70%
- 1 star271%
Praise vs complaints
Phrases our text analysis found in 2,500 written reviews
- Praise4,10699%
- Complaints241%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1,30632%
- Speed & response1,13427%
- Quality & results74518%
- Would recommend50012%
- Price & value2205%
- Communication1674%
- Honesty & trust581%
What customers talk about
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Victor and Rob helped us with our move and were so courteous and kind!”
“Amin and Julius were so nice and respectful and worked very quickly and efficiently”
“My initial appointment was delayed 3 times pushing it into the next day.”
“Will and Robert did an absolutely amazing job cleaning out my garage!”
“cing is overinflated and they have unethical business practices and terrible training policies forcing their employees to use high-pressure tactics to…”
“Would recommend this company to anyone looking for junk removal service”
“They took time to understand exactly what needed to go, gave a clear and fair price upfront, and got straight to work.”
“Can be Pricey if you dont have too much junk but what i had was very heavy so it made sense.”
“They were very communicative and even offered to bring us water.”
“Highly recommend them to anyone looking for fast, reliable junk removal.”
“UPDATE: MY 2- STAR REVIEW GOT BUMPED DOWN TO A 1-STAR THANKS TO THE SUPERVISOR ROLAND EXPLAINING THE SHADY BUSINESS PRACTICES OF 1-800-GOT-JUNK.”
People customers mention
- Robert 111 reviews
- Carlos 60 reviews
- Victor 57 reviews
- Julius 57 reviews
- Geraldo 50 reviews
- David 48 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
5.0 ★★★★★ 5,291 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Genevieve Biscay
Review from Google · view on GoogleGreat service, Carlos and Steven did a great job!
Amber Anderson6 reviewsTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVictor and Rob were absolutely amazing!! Right before they showed up I was nervous no one would come help and they came right in the nick of time! The most helpful and kind men ever!! I can’t thank them enough for all there help and kindness!
Sandra Miller11 reviewsTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing customer service! Victor and Rob helped us with our move and were so courteous and kind!
Kelly Anderson6 reviewsTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFine job Victor and Rob top notch great customer service
Catherine Decker11 reviewsTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThese guys are amazing! Victor and Rob were so helpful and they did it all with a smile!!!!!! Would give them more stars if we could!
amy courtney4 reviewsTotal number of Google reviews amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent help the guys that showed up handled the job and went above and beyond!
Linda Bender1 reviewTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmin and Angelo were fabulous
Christy Hagenau10 reviewsTotal number of Google reviews Christy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRaymond and Julius were exceptionally kind and helpful in cleaning out my aunt’s apartment after she passed. It is so nice knowing that the items will be repurposed if at all possible. They were very communicative and even offered to bring us water.
pia1 reviewTotal number of Google reviews pia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmin and Julius were so nice and respectful and worked very quickly and efficiently
Business details
- Phone: (279) 786-0818
- Website: 1800gotjunk.com
- Service area: Sacramento, CA