Nichole Maurice2 reviewsTotal number of Google reviews Nichole has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJeremy and Kai were great! Even got some big weeds pulled for me!
1-800-GOT-JUNK? Tucson
5.0 ★★★★★ 3,411 Google reviews · 24 photos
99%five-star reviews
9%reviews answered by the owner
Nov 2026latest review
1-800-GOT-JUNK? Tucson at a glance
Google reviewers rate 1-800-GOT-JUNK Tucson five stars based on 3,411 reviews, with the owner responding to nine percent of feedback. Customers frequently cite punctuality, efficient same-day service, and transparent communication as key positives, noting that crews often complete jobs quickly and handle items carefully. However, several low-star reviews criticize the pricing, describing it as high for small pickups or inconsistent with initial quotes, and one instance mentioned property damage during removal.
- Google rating: 5.0 out of 5 from 3,411 reviews (99% five-star).
- Reviews on this page: 3,411 Google reviews (2,969 with written comments, 71 with photos).
- Owner responses: the business replied to 9% of reviews.
- Most recent review: November 3, 2026.
- Service: Junk Removal serving Tucson, Arizona.
Data from Google, last updated November 3, 2026.
Star ratings
3,411 Google reviews we collected
- 5 stars3,36399%
- 4 stars301%
- 3 stars30%
- 2 stars60%
- 1 star90%
Praise vs complaints
Phrases our text analysis found in 2,500 written reviews
- Praise4,54399%
- Complaints281%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1,42231%
- Speed & response1,37230%
- Quality & results69215%
- Would recommend49811%
- Price & value3427%
- Communication1864%
- Honesty & trust591%
What customers talk about
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team was friendly, professional, and very efficient.”
“** Unprofessional, called as if we are friends without an introduction first.”
“They were both very professional and quick with the service.”
“They had excellent attention to detail and were very kind.”
“Really messed up the stair case walls, and left two doors with more black than the white they were.”
“I would definitely recommend them and use them again!”
“They came, gave a reasonable price, was completely transparent, and got our entire junk pile loaded up and hauled away.”
“Fast and friendly service but too expensive.”
“Same day pickup, in and out in 30 minutes and communicated through the whole process.”
“Not only were the dudes nice, they were quick, informative and upfront about everything.”
“No transparency when it comes to pricing”
People customers mention
- Jimmy 126 reviews
- Nick 108 reviews
- Enrique 102 reviews
- Bryce 101 reviews
- Brandon 85 reviews
- Kai 56 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
5.0 ★★★★★ 3,411 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Alexis Aguirre2 reviewsTotal number of Google reviews Alexis has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience with 1-800-GOT-JUNK! The team was friendly, professional, and very efficient. They made the entire process easy and stress-free, showed up on time, and got everything taken care of quickly. Excellent customer service from start to finish. I would definitely recommend them and use them again!
Joelle Valles4 reviewsTotal number of Google reviews Joelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBryce and Michael assisted me with my items. They were both very professional and quick with the service. They had excellent attention to detail and were very kind. Thank you!
Ria C5 reviewsTotal number of Google reviews Ria has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKai and Jermey were great, came as soon as I called. They were in and out within minutes. Appreciate them both for helping me clean out my garage and take care of a scary bug. Amazing Service!
Arthur hinton5 reviewsTotal number of Google reviews Arthur has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBrandon was absolutely great took care of not damaging anything removing from the house. And was very nice did a great job
SgtOsirisLincoln3 reviewsTotal number of Google reviews SgtOsirisLincoln has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFantastic service and very quick results. Highly recommend team
Kathy Zwald4 reviewsTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent work and fantastic folks, recommend full service!
Kacey Ernst9 reviewsTotal number of Google reviews Kacey has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery friendly and efficient
Dobson Inc10 reviewsTotal number of Google reviews Dobson has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google5 star service through and through! These guys are fast, courteous, and also a lot of fun to talk to. Can not say enough good things.
Ethan Monks3 reviewsTotal number of Google reviews Ethan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKai and Enrique were amazing! They were very helpful! I definitely recommend I-800-got-junk
Business details
- Phone: (520) 492-9055
- Website: 1800gotjunk.com
- Service area: Tucson, AZ