Michelle Taylor
Review from Google · view on GoogleWonderful work by Reggie and Deyares! Very professional and went above and beyond.
1-800-GOT-JUNK? Washington D.C.
5.0 ★★★★★ 10,381 Google reviews · 24 photos
98%five-star reviews
6%reviews answered by the owner
Nov 2026latest review
1-800-GOT-JUNK? Washington D.C. at a glance
Customers frequently praise the punctuality, professionalism, and efficiency of the crews, noting that workers often complete jobs quickly and handle difficult items with care. Recurring themes include clear communication during the service and helpfulness in determining ideal pricing for various removal needs. However, several low-star reviews criticize the company's pricing transparency, citing high minimum fees, discrepancies between online estimates and on-site quotes, and a lack of detailed information provided before the crew arrives.
- Google rating: 5.0 out of 5 from 10,381 reviews (98% five-star).
- Reviews on this page: 10,381 Google reviews (9,381 with written comments, 408 with photos).
- Owner responses: the business replied to 6% of reviews.
- Most recent review: November 1, 2026.
- Service: Hauling Service serving Bowie, Maryland.
Data from Google, last updated November 2, 2026.
Star ratings
10,381 Google reviews we collected
- 5 stars10,14598%
- 4 stars1411%
- 3 stars300%
- 2 stars230%
- 1 star420%
Praise vs complaints
Phrases our text analysis found in 2,500 written reviews
- Praise3,94899%
- Complaints281%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1,21130%
- Speed & response1,12928%
- Quality & results74119%
- Would recommend48812%
- Price & value1875%
- Communication1634%
- Honesty & trust571%
What customers talk about
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They came in and were super professional and quick.”
“Thank you so much for you fast, easy to deal with,!”
“T and Dom did a great job, professional and courteous.”
“I highly do not recommend this company due to their unprofessionalism and terrible communication.”
“T and Dom we’re extremely helpful and kind 10/10 would recommend”
“Poor communication, unsafe work practices, property damage, lateness, and an excessive final bill make this a service I cannot recommend to anyone.”
“The price quoted wasn't cheap but it was quite fair for all the stuff I had.”
“Way too expensive but the customer service was great shoutout to Jay and Guna they made it easy.”
“They showed great teamwork, communicated clearly, and handled everything efficiently from start to finish.”
“…OT-JUNK, and I would recommend their service to anyone looking for a reliable and stress-free junk removal experience.…”
“…b today, quick and effiecent highly reccomend the comercials were not lying all you have to do is point…”
People customers mention
- Jose 70 reviews
- Fabian 62 reviews
- Greg 56 reviews
- James 53 reviews
- Sam 52 reviews
- Reggie 46 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
5.0 ★★★★★ 10,381 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Jack Fitzpatrick1 reviewTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleReggie A. and Deyares were prompt and professional. We really appreciate the excellent service!
motsco motsco
Review from Google · view on GoogleT and Dom perfect
Nia4 reviewsTotal number of Google reviews Nia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleReggie and Deyares were so amazing! They came in and were super professional and quick. Got the whole house done in under an hour. Thanks yall!!!
Simdi Olisaemeka
Review from Google · view on GoogleT and Dom we’re extremely helpful and kind 10/10 would recommend
A. York10 reviewsTotal number of Google reviews A. has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFabian and Gana were absolutely kind and helpful dealing with moving items from my father’s assisted living apartment. Thank you so much for you fast, easy to deal with,!
D BaileyLocal Guide · 96 reviewsTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDamien & Kai were awesome. Thank you
Robert Nanz
Review from Google · view on GoogleT and Dom were great! Thanks!
Carol Price4 reviewsTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGana and Fabian were great. Came at the last minute and were in and out in a flash. Very professional. Thanks !!!
Kristina Spiegel2 reviewsTotal number of Google reviews Kristina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleT and Dom did a great job, professional and courteous. Would definitely use them again.
Business details
- Phone: (703) 419-9378
- Website: 1800gotjunk.com
- Service area: Bowie, MD