Customers generally praise the store for reasonable pricing, friendly service, and the availability of hard-to-find auto parts like radiators. Positive reviews highlight helpful phone support and quick order processing. However, low-star reviews cite a pattern of receiving incorrect or lower-quality parts than ordered, along with complaints about unmet repair agreements and poor communication near closing hours.
Google rating: 4.5 out of 5 from 41 reviews (83% five-star).
Reviews on this page: 41 Google reviews (23 with written comments).
Owner responses: the business replied to 0% of reviews.
Most recent review: September 6, 2026.
Service: Radiator Repair Service serving Tucson, Arizona.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.5
★★★★★
41 reviews on Google
5★34
4★2
3★0
2★0
1★5
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 23 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Prices really reasonable and great customer service can't believe I saved over $300.”
“Chi overpriced me and then not only that but he started adding more detail to the receipt that I already signed and approved therefore doing illegal a…”
“He was very helpful, professional, and went above and beyond to make sure everything was taken care of.”
“Excellent service”
“The crew at this repair shop were great the owner however wss horrible.”
“I would definitely recommend Art!”
“Friendly service, good prices, fast order availability.”
praise complaint · found by our text analysis, Google review wording unchanged.
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Izic Pally3 reviewsiTotal number of Google reviews Izic has written across all businesses on Google Maps, not just this one.
Art is a great phone salesman and technician. I was getting frustrated with a part I had purchased, but Art took the time to resolve the issue and fix it for me. He was very helpful, professional, and went above and beyond to make sure everything was taken care of. He’s a good guy, and I really appreciate his help. I would definitely recommend Art!
Christopher GrijalvaLocal Guide · 20 reviewsiTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
They were very nice. Google said they close at 5 but they left at 4:30. I was there at 4:20 and the guy that helped me left as soon as I was done at 4:35. The radiator I got works well but the mount hole was slightly off. I had to drill it out a little.
steve coreyLocal Guide · 122 reviewsiTotal number of Google reviews steve has written across all businesses on Google Maps, not just this one.
Prices really reasonable and great customer service can't believe I saved over $300.00 on an auto part that wasn't even available in town Try them out you'll be surprised
Juan Carlos OrdoñezLocal Guide · 216 reviewsiTotal number of Google reviews Juan has written across all businesses on Google Maps, not just this one.
