Customers frequently cite clear communication, professional demeanor, and informative consultations as primary benefits of the tax preparation and bookkeeping services. The high rating reflects satisfaction with staff knowledge and helpfulness during initial meetings. However, lower-rated reviews highlight significant issues with service delivery, including long delays in assigning preparers, inconsistent bookkeeping support, and high upfront costs compared to local alternatives.
Google rating: 4.9 out of 5 from 195 reviews (92% five-star).
Reviews on this page: 195 Google reviews (99 with written comments, 3 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 17, 2026.
Service: Tax Service serving Seattle, Washington.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
195 reviews on Google
5★179
4★12
3★1
2★0
1★3
Reviews from Google, shown as published (original wording, unedited).
SS
Sandra “Sandi” West2 reviews
★★★★★
She was exceptional, competent, well informed, intuitive of my primary concerns, able to succinctly, effectively and efficiently address all my questions.
Price assessment: Reasonable price
Services: Business tax services, Accounting services
Response from the owner · a week ago
Thank you, Sandi! We're thrilled to hear you had such a positive experience. Our team strives to provide exceptional service and address all your concerns effectively. Your feedback is greatly appreciated!
My accountant did a great job looking for ways to save me money on my taxes.
Services: Business tax services
Response from the owner · 2 weeks ago
Thank you, Brittany! We're thrilled to hear your accountant provided valuable insights for your tax savings. We strive to deliver exceptional service and support to our clients. Your feedback means a lot to us!
Thanks, Greg! We’re thrilled to hear you found our service informative. Your feedback motivates us to keep providing valuable support. Looking forward to assisting you again!
Just starting out and the intro meeting answered all my initial questions. Looking forward to leveraging all the services they have to offer.
Services: Business tax services, Accounting services
Response from the owner · 2 weeks ago
Thank you for your fantastic review! We're thrilled to hear that the intro meeting was helpful for you. Excited to support you on your journey and provide all the services you need to succeed!
Services: Business tax services, Accounting services
Response from the owner · 2 weeks ago
Thanks for the shoutout, Jared! We're thrilled to hear you had a great experience with Mike. Our team is here to make tax season as smooth as possible. We appreciate your support!
Thank you for your fantastic feedback, Visual Vibes! We're glad to hear that our team provided clear explanations of our services. Your satisfaction is our priority, and we appreciate your support!
I enjoyed interacting with the jovial, and very Seasoned Senior Citizen. He helped me and answered all of my questions and reassured me that I was in good hands. I needed legal help to start my two Trusts, as part of the structing of my MESS and that LegalZoom would add Value and Savings in establishing my business and personal journey. My CPA support will be a Valueable asset in setting up my LLCs, tracking the business finances and identifying Tax Breaks and More!
Price assessment: Reasonable price
Services: Business tax services, Accounting services
Response from the owner · a month ago
Thank you, Timothy! We're thrilled to hear about your positive experience and the support you received. It's great to know our team made a difference in your journey. We're here to help you every step of the way as you set up your trusts and LLCs!
Mr. Isaac Cruz was very professional. Helped me to understand the process and the business process. Which will help my small business!
Price assessment: Reasonable price
Services: Business tax services
Response from the owner · 3 weeks ago
Hi Arzell, thank you for the kind words and for being a customer! 1-800Accountant's goal is to provide an exceptional experience to business owners, and we appreciate the time you gave out of your day to provide us with feedback.
Thank you for your feedback, Maria Lourdes! We're glad to hear you found our insights helpful. Your satisfaction is important to us, and we appreciate your support. If there's anything more we can do for you, just let us know!
Great thanks looking forward to a growing relationship
Price assessment: Not sure
Services: Business tax services, Accounting services
Response from the owner · a month ago
Thank you so much for the wonderful review, Rick! We are equally thrilled about building a strong, long-term partnership with you and truly appreciate your trust and business. Here’s to growing together for years to come!
