Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Customers frequently praise the shop for punctual arrival, clear communication, and thorough pre-purchase inspections that help buyers make informed decisions. Positive feedback highlights fair pricing and professional explanations of vehicle issues, often noting the convenience of on-site service. However, several low-star reviews criticize the business for poor phone accessibility, including missing voicemail options and inaccurate online hours, alongside specific complaints about incomplete repairs and billing discrepancies.
Data from Google, last updated November 11, 2026.
153 Google reviews we collected
Phrases our text analysis found in 143 written reviews
How often each topic comes up in the written reviews
We read 143 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Friendly responsive knowledgeable outstanding communication very impressed with the service.”
“…ots of mobile mechanic do inspections at my dealership Chris was very professional i would call back again & again…”
“Fair pricing and excellent service — I’d definitely recommend them to anyone needing a reliable mobile mechanic.”
“Alex was quick to respond fast with a quote and the price was reasonable.”
“It wasn’t very expensive for the convenience of being able to stay home!”
“nspection done on 2 cars before buying them & Chris Briggs came out & did a amazing job I have had lots of mobile mechanic do inspections at my dealer…”
“…fix my radiator Tuesday June 16th and this whole experience has been awful and I am looking into what actions I can take nothing on my car was actual…”
“Alex and Josh handled my pre-purchase inspection for a 2000 Lexus sedan with great care and communication.”
“…ault, to the point where i showed him the readings i got and he just ignored me.…”
“Big shoutout to Josh for being professional, honest, and doing quality work.”
“Do not trust this man he is not a certified mechanic and he will charge you a incredible amount for any service even if before it’s done tells you the…”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 153 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I need a inspection done on 2 cars before buying them & Chris Briggs came out & did a amazing job I have had lots of mobile mechanic do inspections at my dealership Chris was very professional i would call back again & again
Alex and Josh handled my pre-purchase inspection for a 2000 Lexus sedan with great care and communication. I highly recommend them.
I tried calling 3 different times trying to find out information and could not get through once (there was no option to leave a voicemail either)
You can leave voicemail, text, email, and social media inquiry, all information is on my webpage and all over. Thanks 😊
Top tier. Friendly responsive knowledgeable outstanding communication very impressed with the service. 1st choice mobile, is the only choice I'll ever make!
Used one of their mechanics to check out a truck before purchase, he told me he checked the codes, he missed two stored codes and the check engine light came on in two days. When I reached out to alex he was trying to find any reason for it not to be their fault, to the point where i showed him the readings i got and he just ignored me. I know they have good reviews but just be careful, im sure there are more honest mechanics out there
You were fully aware of the age and condition of the truck and Josh had you present visually looking at the scan tool while looking through the vehicle historical data log and how recent the codes had been cleared and current drive cycle it had been excess of 102hrs of run time since the data had been cleared. Those codes were not there and you seen for yourself. We do a very thorough inspection, although we can't predict future check engine codes appearing after the vehicle was driven for 3 days.
They were prompt and easy to work with. Great service, would use again!
I had a great experience with 1st Choice Mobile Mechanic. They came out quickly, diagnosed the issue fast, and got my car fixed without any hassle. Big shoutout to Josh for being professional, honest, and doing quality work. Fair pricing and excellent service — I’d definitely recommend them to anyone needing a reliable mobile mechanic.
Josh was great! If it weren’t for him I wouldn’t have bought my truck. Awesome service.
Quick responses from Alex and good communication. Easy to arrange and convenient to have the mechanic come to you. Josh the mechanic was great, really knowledgeable and nice.
I got my Starter replaced with them. It was super quick. Mr. Josh was really good at what his doing. Great job guys. 🙏
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts