COCKROACH CONTROL · SUFFOLK, VA
1st Choice Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%61+21.3Reliability 15%51+7.7Craft & service 20%60+12Value 10%47+4.7Momentum 8%27+2.2Track record 7%74+5.2Accountability 5%20+1Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE

1st Choice Pest Control

Better than 53% of cockroach control · #19 of 40

5.0★350 Google reviewsGoogle star rating as shown on Google Maps.
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yrs (avg 1.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

1st Choice Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$141
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 56 Google reviews tagged “General pest inspection” · showing 20

★★★★★ John · Edited a week ago

Didn't realize that I was scheduled and he was fast and efficient...

Paid $120–140Reasonable priceGeneral pest inspection
★★★★★ Brian · Edited a week ago

Timely and responsive to our requests.

General pest inspection+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Angela · a month ago

Works well with customer on reschedule needs.

Paid $80–100Reasonable priceRodent exterminationTermite inspectionTermite extermination
★★★★★ Kim · 3 months ago

1st Choice Pest Control, George and his staff are truly a cut above the rest. Since my initial request for evaluations/estimates at multiple properties, they have been extremely professional, communicative and promptly provided thorough evaluations with supporting videos and photographs. I'm extremely impressed…

Great priceTermite inspectionGeneral pest inspection
★★★★★ K · 4 months ago

The owner was very knowledgeable about the problem. He took his time did the visit justice.

General pest inspection
★★★★★ mia · 5 months ago

Always on time or early! Quick service and handles all our inside and outside pest control.

Paid $40–60Great priceGeneral pest inspectionBug & insect extermination
★★★★★ Juan · 6 months ago

Jabree was very nice and professional. He listened to issues we were having and made recommendations and provided on-the-spot solutions. Most importantly he notified me that he was on his way and was on-time (actually ahead of schedule), which I appreciated. Overall, I had a great experience and would highly…

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
★★★★★ Joan · Edited 8 months ago

Yamir goes above and beyond. He is hard working, very pleasant and helpful. He calls if he is running early and asks if it is ok if he comes sooner than the appointment. I Always recommend 1st Choice.

Reasonable priceGeneral pest inspection
★★★★★ Anthony · 11 months ago

The go-to pest control company in the 757. Quality service, professional staff, satisfying results. I would recommend this company over anyone, go ahead and call!

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
★★★★★ Robert · Edited a year ago

Technician arrived on-time and explained every aspect of the service! Very Respectful of us and our home. looking forward to them protecting our property!

Paid $120–140Reasonable priceBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Kerry · Edited a year ago

Personnel are always on time and do a great job keeping the pests and the termites away.

General pest inspection+ Professionalism
★★★★★ Gail · Edited a year ago

#1st Pest Control is always friendly and professional. My families introduction to this service began in 2005 and has provided us with a quarterly service for the past eighteen years. We continue to depend on the expert and trusted service we are receiving.

Home inspectionHornet & wasp exterminationRodent extermination
★★★★★ Nancy · Edited 2 years ago

1st choice is excellent. They are thorough and dedicated. They are always there whenever the need arises for extra visits and any other pest control needs.

General pest inspection+ Responsiveness+ Quality+ Professionalism
★★★★★ Angelique · Edited 3 years ago

I needed a second opinion and got the number from my coworker. George and Shai came out and were earlier than expected, which I loved. They did treatment inside and termite inspection outside. I needed work done under the house and insulation that was damaged needed to be replaced. They were so professional and…

General pest inspectionTermite inspectionTermite extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Jackie · Edited 3 years ago

Service was great as always.

Ant exterminationGeneral pest inspection
★★★★★ Bill · 3 years ago

Excellent service. Professional treatment. On time!

Bug & insect exterminationGeneral pest inspection
★★★★★ GRACE · 3 years ago

By far the best pest control team in VA! I switched to 1st choice after my two year contract ran out with a different, big chain pest service where I felt like my business and problems didn’t matter. We have been so happy with 1st choice because their customer service, hard work, and affordability can’t be matched…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Erin · 3 years ago

Thank you George for great service from 1st Choice Pest Control. George and his team are very knowledgeable in their field, and I have used them for more than 6 years, and have a quarterly service contract with them. Any concerns I bring to them, they always check on right away. And Cindy in the office is…

Bug & insect exterminationGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ malecia · 3 years ago

Shai was very knowledgeable and explained a lot so I would be at ease. He did an amazing job. Thank you for everything sir.

Bug & insect exterminationGeneral pest inspection+ Quality+ Professionalism+ Value
★★★★★ Allena · 3 years ago

I found 1st Choice Pest Control on google. And the experience was amazing! I learned and watched with one of the employees names Morgan. He knows his information about rodents and what to do for the future to prevent this problem again at Newport News Shipyard since it is an industrial work environment. I would…

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality

Show more general pest inspection reviews (36 more) →

vs category

Blue = 1st, grey = cockroach control average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (9 reviews)2024-Q2: 5.00★ (13 reviews)2024-Q3: 5.00★ (15 reviews)2024-Q4: 5.00★ (5 reviews)2025-Q1: 5.00★ (9 reviews)2025-Q2: 5.00★ (37 reviews)2025-Q3: 5.00★ (11 reviews)2025-Q4: 5.00★ (5 reviews)2026-Q1: 5.00★ (18 reviews)2026-Q2: 5.00★ (11 reviews)2026-Q3: 4.84★ (25 reviews)2026-Q4: 5.00★ (7 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$103-9% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Great price 42%Reasonable 58%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%61+21.3Reliability 15%51+7.7Craft & service 20%60+12Value 10%47+4.7Momentum 8%27+2.2Track record 7%74+5.2Accountability 5%20+1Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
61
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
51
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
60
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
47
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
27
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
74
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
20

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+93 / −1
Professionalism
+104 / −3
Responsiveness
+87 / −1
Punctuality
+87 / −1
Value
+74 / −2

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