They bought my number from somewhere to sell me hail repair, didnt even have the right name when spam contacting me
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Google reviewers rate 1st Priority Roofing 4.9 out of 5 based on 436 reviews, with the owner responding to 51% of them. Positive feedback frequently highlights punctuality, clear communication, and assistance with insurance claims for roof replacements and repairs. However, several low-star reviews criticize unsolicited marketing tactics, rude door-to-door interactions, and instances of missed appointments or poor follow-up after the initial sale.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
They bought my number from somewhere to sell me hail repair, didnt even have the right name when spam contacting me
I first came across 1st Priority Roofing when they were doing a job on my neighbors roof in Overland Park, KS. As an Insurance Agent and Agency Owner, as you could imagine, I am not super fond of Roofers. My own personal experience with roofers has not been great as they have been predatory and have lied to me about my own roof. I told Jacob Stout what had happened to me, and sure enough, we put his amazing dog in my backyard, and he climbed up on my roof and shot it to me straight. He quickly became my go-to referral source for my clients because I KNOW I can trust him and his company. If you need a roofer, this is your company and Jacob is your guy. Not to mention the killer job he did for one of my elderly clients that even I had written off (shame on me) because my adjuster had said no - Jacob GOT IT DONE. Because he cares. He wasn't going to let her have mismatched shingles and an unsightly patch job. He fought my adjuster and got my gal her brand new roof! Even I was blown away! Jacob & 1st Priority Roofing will have your back. All day long. CALL THEM!
Ricky Moyte came out to my home to inspect my roof that was installed 2 years ago by 1st Priority Roofing. Ricky was very knowledgeable, respectful, and kept me informed of his arrival to my home along with his findings of the roof inspection. I would highly recommend Ricky and 1st Priority Roofing for all of your roofing needs.
Hello Kim Allen! Thank you so much for your five-star review. We appreciate your kind words about Ricky and that you found him to be knowledgeable, respectful, and informative. We are very grateful for your recommendation and feedback. Have a blessed day!
I had such a great experience working with Bryan, Alan, and the entire crew. I had some much needed work done on the exterior of my very old home, and the team did an excellent job. After completing an estimate, we were able to get on the books almost immediately. Everything came out beautiful, and they did a wonderful job working within my wishes, and even adding last minute requests I had. Pricing was transparent and fair. The work they did refreshed our home so much, we couldn’t be happier! Would definitely hire them again.
Thank you so much for taking the time to share this wonderful review! We’re thrilled to hear that you had such a positive experience working with Bryan, Alan, and the rest of our crew. Taking care of an older home is something we truly respect, and it means a lot to know the exterior work not only met your expectations but refreshed your home the way you hoped.
Vadym was professional and patient and worked diligently with our insurance company to get us compensation for the storm damage to enable full roof replacement and house repaint. His team noticed two other structures on the property and helped us with those as well.
Thank you, Nathan, for taking the time to leave such a thoughtful review! We’re glad to hear that Vadym was able to guide you through the insurance process with professionalism and patience—that can make a big difference, especially after storm damage.
Vadym was extremely helpful in all phases of the roofing project and a pleasure to work with.
Thank you for the kind review, Dean!
This is the second time that I have 1st Priority replace my roof and I'm very happy with their services. They also painted my house My insurance cover the cost I only have to pay the deductible.
Thank you so much for being a returning customer! We truly appreciate your trust in 1st Priority, and we’re so glad to hear that you’re very happy with both your roof replacement and the house painting. If you ever need anything in the future, we’re always here to help.
1stPriority went above and beyond when they replaced my roof… working with my insurer to make certain all the damages were taken care of using high quality materials, superior workmanship, lifetime / transferrable warranty, timely communication and follow-up.
Thank you so much for your review! We love to hear that you had such a positive experience with your roof replacement. Your satisfaction means everything to us. If you ever need anything in the future, we’re always here to help.
Vadym and his team did a great job on our roof! Working with 1st priority was easy and everyone we spoke with was very friendly and helpful. Call 1st Priority for your next roof replacement!
Thank you so much for sharing your experience! We’re so glad to hear that Vadym and the team did a great job on your roof. We truly appreciate your recommendation, and if you ever need anything in the future, 1st Priority is always here to help!
Vadym did a great job, great communicator, and great follow up.
Thank you so much for your review, Bob! We’re so glad to hear that you had such a positive experience with our team. If you ever need anything in the future, we’re always here to help. Thank you again for choosing 1st Priority!