Michelle Neal5 reviews
Great quality work and customer service.
- Price assessment: Reasonable price
Review from Google · view on Google
1st Response Pest Management
1st Response Pest Management at a glance
Google reviewers rate 1st Response Pest Management 4.9 out of 5 based on 1322 reviews, with the owner responding to 81% of them. Customers frequently highlight thorough extermination services, professional communication, and prompt follow-up for recurring pest issues. However, some low-star reviews cite dissatisfaction with treatment effectiveness over time, perceived high costs for specific services, and instances where technicians arrived unprepared or missed designated stations.
- Google rating: 4.9 out of 5 from 1,322 reviews (98% five-star).
- Reviews on this page: 1,322 Google reviews (1,178 with written comments, 4 with photos).
- Owner responses: the business replied to 81% of reviews.
- Most recent review: October 24, 2026.
- Service: Bee Removal Service serving Columbus, Ohio.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★1,322 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
mikayla elkinsLocal Guide · 10 reviews
David was great! Very polite friendly and professional! Thank you !
Review from Google · view on Google
Jayden Mitchell3 reviews
David did an amazing job and got rid of our problem
Review from Google · view on Google
Anne ShindelLocal Guide · 37 reviews
Think his name was Steve, who came today was Very thorough & polite. Was Very pleased & last time when the cool sweet guy with the dreadlocks came for the first time/first spray treatment was Amazing :) ! Both workers were phenomenal & your company is wonderful. Thank you very much :) !
Review from Google · view on Google
Michele Halderman8 reviews
He stopped to say hello. I appreciated him taking the time to talk to me and advise me on what was done and the activity around the house. I greatly appreciated his customer service and his help and assistance on my property. He did a great job.
- Price assessment: Reasonable price
- Price: $100–120
- Services: Rodent extermination
- Pest type: Rodents
Review from Google · view on Google
Deanna Ferguson1 review
David was great very pleasant and professional.
Review from Google · view on Google
Mary Hoffman6 reviews
Seth was very thorough in providing the extermination service. He covered all the problem areas and was very careful throughout the inside of the house. Thank you, Seth!
- Price assessment: Reasonable price
- Services: Bug & insect extermination
- Pest type: Spiders, Other
Response from the owner · 5 months ago
Dear Mary, thank you for your 4-star review and for choosing 1st Response as your pest management company. We appreciate and value your support of our local business! Also thank you for taking the time to recognize Javen. We will pass along your comments to him!
Review from Google · view on Google
Don Hummer Jr6 reviews
I have regular service with 1st Response and I always renew as they provide exceptional service. even with outside service, they announce themselves, explain the service to be provided, friendly, responsiveness (via email) with questions,. Overall a great experience and since they've started have had no issues.
- Price assessment: Great price
- Price: $140–160
- Services: Rodent extermination, General pest inspection, Bug & insect extermination
- Pest type: Ants, Rodents
Review from Google · view on Google
Cheryl Voss2 reviews
Caden is always polite and respectful. I am glad that he is the technician assigned to our home.
- Price assessment: Reasonable price
- Services: General pest inspection
Response from the owner · 9 months ago
Dear Cheryl, thank you for your 5-star review and for choosing 1st Response as your pest management company. We appreciate and value your support of our local business! Also thank you for taking the time to recognize Caden. We will pass along your comments to him!
Review from Google · view on Google
Paul Roznawski6 reviews
Very personable technician. Answered our questions. Good service.
- Price assessment: Reasonable price
- Price: $140–160
- Services: Home inspection, General pest inspection
Response from the owner · Edited 7 months ago
Dear Paul, thank you for your 5-star review and for choosing 1st Response as your pest management company. We appreciate and value your support of our local business!
Review from Google · view on Google
Business details
- Address: 10346 Sawmill Rd, Powell, OH 43065
- Phone: (614) 591-7767
- Website: 1stresponse.biz
- Service area: Columbus, OH