Home inspector · St. Cloud, FL · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 71 radon testing servicesiPosition by Experts Score among all companies we track in this category. · better than 77%
5.0★★★★★234 Google reviews · 16 photos
98%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate 2020 Inspection Solutions five stars based on 234 reviews, noting that the owner responds to all feedback. Customers frequently cite punctuality, professional communication, and thorough home, wind mitigation, and termite inspections. Reports are typically delivered the same day or next day, featuring detailed photos and clear explanations. Pricing is described as reasonable, and inspectors are praised for answering questions effectively. No recurring criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 234 reviews (98% five-star).
Reviews on this page: 234 Google reviews (206 with written comments, 5 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 28, 2026.
Service: Radon Testing Service serving St. Cloud, Florida.
Data from Google, last updated November 2, 2026.
Score profile vs other radon testing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
2020 Inspection SolutionsRadon Testing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.2020 Inspection Solutions: 97/100 on this factor. Category median: 95.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.2020 Inspection Solutions: 99/100 on this factor. Category median: 94.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.2020 Inspection Solutions: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.2020 Inspection Solutions: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.2020 Inspection Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.2020 Inspection Solutions: 100/100 on this factor. Category median: 83.A
100
Bar = this company · dark tick = category median.
Star ratings
234 Google reviews we collected
5.0of 5
5 stars22998%
4 stars52%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 206 written reviews
100%praise
Praise505100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1846%
Reasonable2051%
Overpriced00%
Not sure13%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results12124%
Staff & attitude12024%
Would recommend8417%
Speed & response8316%
Communication5310%
Honesty & trust265%
Price & value194%
What customers talk about
We read 206 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jay did a great job on our home inspection and sent us the report in a timely manner.”
“Our inspector, Jay Peters, arrived right on time and was professional, efficient, and very thorough.”
“I'd recommend them, and in fact, will continue to use them.”
“They are very thorough, communicate quickly & effectively, and provide the reports often the same day, but never later than the next day.”
“Joshua explained his findings in a way that was easy to understand, answered all of my questions, and made sure I felt confident about the condition o…”
“They are extremely reliable, and reasonably priced.”
“Reasonably priced, extremely detail oriented, and professional!”
People customers mention
Jay42 reviews
Joshua20 reviews
Zach10 reviews
Peters5 reviews
Josh4 reviews
Rodriguez4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired 2020 Inspection Solutions for 6 kinds of job. Pick one to see what they paid and said.
LLisaLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
We had a great experience with 2020 Inspection! Our inspector, Jay Peters, arrived right on time and was professional, efficient, and very thorough. He completed a full home inspection, wind mitigation inspection, 4-point inspection, and termite inspection. His attention to detail gave us peace of mind. Highly recommend Jay and 2020 Inspection!
Reasonable priceService not listed
MMadelyn12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My realtor recommended I use Jay. I called on Monday, inspection was scheduled for that Wednesday, and we had the report the same night! They are extremely reliable, and reasonably priced.
TTom11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I've used this company before for home isnpections, and in fact, this is the 2nd time I've had Joshua. They do a great job at a fair price. They are very thorough, communicate quickly & effectively, and provide the reports often the same day, but never later than the next day.
When I've had follow up work /…
Reasonable priceRental property inspections
AA3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I hope this review finds and helps anyone who needs the best inspection company I have ever had the pleasure of using. Everyone from the office to the actual inspection was outstanding. They are speedy, thorough, and super helpful. The systems they use to provide your reports are top notch and easy to understand.…
RRyanLocal Guide · 41 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Jay did a great job on our home inspection and sent us the report in a timely manner. We've used him twice now!
RRonald4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I had an excellent experience with 2020 Inspection Solutions from start to finish. The inspector (Joshua) was professional, punctual, and incredibly thorough, taking the time to carefully evaluate every aspect of the property. Joshua explained his findings in a way that was easy to understand, answered all of my…
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
L
Lisa Marie Sierra ArroyoLocal Guide · 14 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
We had a great experience with 2020 Inspection! Our inspector, Jay Peters, arrived right on time and was professional, efficient, and very thorough. He completed a full home inspection, wind mitigation inspection, 4-point inspection, and termite inspection. His attention to detail gave us peace of mind. Highly recommend Jay and 2020 Inspection!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 4 days ago
Thank you, Lisa. We’re glad Jay’s punctuality, professionalism, and attention to detail gave you peace of mind. We appreciate your recommendation of 2020 Inspection and look forward to assisting you again.
– The 2020 Inspection Solutions Team
N
Neysa Jimenez4 reviewsiTotal number of Google reviews Neysa has written across all businesses on Google Maps, not just this one.
Neysa, we appreciate your five-star review. It’s great to hear our team provided excellent service. Thank you for taking the time to share your feedback, we look forward to assisting you again.
– The 2020 Inspection Solutions Team
P
Pearl R6 reviewsiTotal number of Google reviews Pearl has written across all businesses on Google Maps, not just this one.
Pearl, thank you for the kind words about our service and quick turnaround. We’re glad we could meet your expectations and appreciate the feedback. If you’d like to discuss anything further, please contact us by phone to continue the conversation privately.
– The 2020 Inspection Solutions Team
Y
yulisa cabreraLocal Guide · 13 reviewsiTotal number of Google reviews yulisa has written across all businesses on Google Maps, not just this one.
Thank you for the five-star review. We’re glad you found our service good and appreciate the feedback. We look forward to assisting you again.
– The 2020 Inspection Solutions Team
M
Madelyn Morton12 reviewsiTotal number of Google reviews Madelyn has written across all businesses on Google Maps, not just this one.
My realtor recommended I use Jay. I called on Monday, inspection was scheduled for that Wednesday, and we had the report the same night! They are extremely reliable, and reasonably priced.
Response from the owner · a month ago
Madelyn, thank you for the five-star review and for trusting Jay after your realtor’s recommendation. We’re glad scheduling was quick and you received the report the same night. We appreciate your kind words about our reliability and pricing.
– The 2020 Inspection Solutions Team
T
Tom Vitale11 reviewsiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
I've used this company before for home isnpections, and in fact, this is the 2nd time I've had Joshua. They do a great job at a fair price. They are very thorough, communicate quickly & effectively, and provide the reports often the same day, but never later than the next day.
When I've had follow up work / questions of the inspector, they have responded quickly and provided whatever I've needed.
I'd recommend them, and in fact, will continue to use them.
Price assessment: Reasonable price
Services: Rental property inspections
Response from the owner · a month ago
Tom, thank you for being a repeat customer and for praising Joshua's thoroughness. We're glad our quick communication and same-day reports were helpful. We appreciate your recommendation and look forward to working with you again.
– The 2020 Inspection Solutions Team
A
A Defranco3 reviewsiTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
I hope this review finds and helps anyone who needs the best inspection company I have ever had the pleasure of using. Everyone from the office to the actual inspection was outstanding. They are speedy, thorough, and super helpful. The systems they use to provide your reports are top notch and easy to understand. They all helped me make this process easy and helped me close early because they are so efficient. Stop here, if you need an inspection! Paisley FL saying thank you so much!
Response from the owner · a month ago
Thank you for the AMAZING review. Your feedback is very helpful.
R
Ryan LLocal Guide · 41 reviewsiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
I had an excellent experience with 2020 Inspection Solutions from start to finish. The inspector (Joshua) was professional, punctual, and incredibly thorough, taking the time to carefully evaluate every aspect of the property. Joshua explained his findings in a way that was easy to understand, answered all of my questions, and made sure I felt confident about the condition of the home before moving forward with my purchase.
The inspection report was detailed, well organized, and delivered promptly, giving me valuable insight into both immediate concerns and future maintenance items. It was clear that 2020 Inspection Solutions is committed to providing honest, high-quality service and helping clients make informed decisions. I highly recommend them to anyone looking for a knowledgeable, reliable, and trustworthy home inspection company.
Response from the owner · 2 months ago
Thank you Ronald. We appreciate your feedback.
W
William Kuttim1 reviewiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
