Customers report rapid response times, often receiving same-day or emergency service for issues like clogs, leaks, and sewage backups. Reviewers highlight the team's punctuality, clear communication, and transparent pricing, noting that technicians explain repairs thoroughly and leave work areas clean. The business maintains a perfect five-star rating from one hundred seventy-two reviews, with the owner responding to ninety-nine percent of feedback.
Google rating: 5.0 out of 5 from 172 reviews (99% five-star).
Reviews on this page: 172 Google reviews (165 with written comments, 26 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 30, 2026.
Service: Gas Contractor serving Los Angeles, California.
Data from Google, last updated November 9, 2026.
Star ratings
172 Google reviews we collected
5.0of 5
5 stars17099%
4 stars21%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 165 written reviews
99%praise
Praise39099%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response11329%
Staff & attitude8020%
Would recommend6216%
Quality & results5915%
Honesty & trust318%
Price & value287%
Communication195%
What customers talk about
We read 165 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great experience- called about a leaky sink and was able to get same day service.”
“Super friendly and wise advice, best service will use them for any other job in the future .”
“Will use them again next time I need some plumbing work done!”
“We had our bathroom sink and bathtub clogged and they came within an hour and fixed the issue.”
“However, when he came and tried to use the snake, it damaged the narrow connecting pipe!”
“I would definitely recommend this company to anyone looking for reliable and trustworthy service.”
“They also provided a reasonable and fair quote over the phone, whereas other companies require initial consultations.”
“As we’re tenants, Alex was also happy to communicate directly with our owner, who lives overseas, to explain everything and keep her fully informed.”
People customers mention
Alex27 reviews
Cleto10 reviews
Plumbing7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Great experience- called about a leaky sink and was able to get same day service. Cleto and Victor came out and did a nice job. Kept the space clean and were very friendly.
Thank you, Veronica, for your kind review and for sharing photos! We’re glad Cleto and Victor could provide same-day service, fix your leaking sink, and keep everything clean. We appreciate you trusting 24/7 Rooter Service with your Mid-City home!
O
OmarLocal Guide · 130 reviewsiTotal number of Google reviews Omar has written across all businesses on Google Maps, not just this one.
Made a call to them late at night. We had our bathroom sink and bathtub clogged and they came within an hour and fixed the issue. Cleto and his assistant were great. Highly recommend them.
Price assessment: Reasonable price
Price: $200–400
Services: Drain cleaning
Response from the owner · 2 weeks ago
Hi Omar, thank you for the 5-star review! We're glad Cleto and the team could respond quickly to clear out your clogged bathroom sink and bathtub late at night. Providing fast, reliable 24/7 emergency drain cleaning in Los Angeles is always our priority. We appreciate your recommendation!
V
Valeria Borjas2 reviewsiTotal number of Google reviews Valeria has written across all businesses on Google Maps, not just this one.
Amzing!!! Came super fast and retrieved my bracelet quickly from the toilet. Many thanks to them!! So hardworking!! Victor & cleto!!!
Price assessment: Reasonable price
Response from the owner · 3 weeks ago
"Hi Valeria, thank you so much for the 5-star review! We're thrilled to hear that Victor and Cleto arrived quickly right here in the Los Angeles area and were able to safely retrieve your bracelet from the toilet. Providing fast, reliable emergency plumbing and reasonable pricing is always our top priority at 24/7 Rooter Service. We appreciate your recommendation and are always here whenever you need us!"
D
Donna Lyons10 reviewsiTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Cleto and Victor were awesome! Our sink became clogged on a Sunday night and they were at our house first thing Monday morning. They quickly discovered the issue and had our sink unclogged and cleaned with 20 minutes. Both men were super personable and friendly. CONOVER will be our go to plumber from now on. Highly recommend!
Response from the owner · 3 weeks ago
Thank you, Donna, for your wonderful review! We’re happy Cleto and Victor were able to get your sink draining again quickly at your home in 90024. We’ll share your kind words with both of them. Thank you for trusting Conover Plumbing—we’re here whenever you need us!
—Alex and the Conover Plumbing team
A
Aubba Lawson1 reviewiTotal number of Google reviews Aubba has written across all businesses on Google Maps, not just this one.
This service was absolutely amazing. We needed a quick plumber to come for a blockage in our main pipe and they took care of the issue in no time. I highly recommend them. Thank you again Alex for your service 10/10.
Services: Sewer cleaning
Response from the owner · 4 weeks ago
Thank you, Aubba! I’m glad we could quickly clear the main sewer line blockage at your home in the 90034 area. We appreciate your kind words and recommendation. Thank you for trusting 24/7 Rooter Service!
N
nathalie benshmuel6 reviewsiTotal number of Google reviews nathalie has written across all businesses on Google Maps, not just this one.
Alex and Brian saved the day! Had a sewage back up and they took care of it immediately. Super friendly and wise advice, best service will use them for any other job in the future .
Services: Plumbing leak detection, Sewer cleaning
Response from the owner · 4 weeks ago
Thank you, Nathalie! We’re glad Alex and Brian could respond quickly and take care of the sewage backup at your Silver Lake home. We appreciate your kind words and your trust in 24/7 Rooter Service. We’re always here whenever you need us!
D
D McC1 reviewiTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Cleto was fast, effective, and honest. Will be using them for any future work.
Price assessment: Great price
Price: $400–600
Services: Drain cleaning, Sewer cleaning
Response from the owner · a month ago
Thank you, D McC, for the five-star review! We’re glad Cleto provided fast, effective, and honest service. We appreciate your trust and look forward to helping with any future plumbing needs.
—Alex & the 24/7 Rooter Service team
L
Landon Williams2 reviewsiTotal number of Google reviews Landon has written across all businesses on Google Maps, not just this one.
This company saved me thousands and got the job done quick!! Solid work all around.
Price assessment: Great price
Services: Plumbing leak repair
Response from the owner · a month ago
Thank you, Landon, for the five-star review and for sharing photos of our team! We’re glad we could respond to your sewer emergency in Los Angeles and clear the line with drain snaking and hydro-jetting. Hearing that our work saved you thousands means a lot to us. We take pride in honest recommendations, fair pricing, and getting the job done efficiently. Thank you for trusting 24/7 Rooter Service—we’re here whenever you need help with your drains or plumbing!
—Alex and the 24/7 Rooter Service team
P
Patrick Terry7 reviewsiTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Had a Sunday water leak and the guys came out and diagnosed the problem quickly and provided a solution to stop the leak. We even started the restoration process same day. Appreciate the assistance with my water leak
Response from the owner · a month ago
Thank you, Patrick, for the five-star review. We’re glad our team could respond to your Sunday water leak in Inglewood, identify the problem quickly, and help stop the leak so the restoration process could begin the same day. We appreciate you trusting 24/7 Rooter Service.
— Alex and the 24/7 Rooter Service team
J
Juliana OBrien3 reviewsiTotal number of Google reviews Juliana has written across all businesses on Google Maps, not just this one.
We had a plumbing emergency on a Sunday and were so grateful that Alex could come out to help. He was incredibly kind, respectful and an absolute pleasure to deal with during a stressful situation.
We’d previously had other rooter services out to address this issue, but none had been able to locate the main sewer cleanout. Alex managed to find it buried in our front garden—it had been there the whole time! We were so impressed by his thoroughness.
As we’re tenants, Alex was also happy to communicate directly with our owner, who lives overseas, to explain everything and keep her fully informed. He even recorded two videos: one showing the blockage and another showing everything cleaned and unblocked, so we could all see the results.
We really appreciated his care, communication and willingness to accommodate an emergency on a Sunday. Highly recommend Alex and the team!
Price assessment: Reasonable price
Price: $1,000–1,200
Services: Sewer cleaning, Sewer repair
Response from the owner · a month ago
Juliana, thank you for taking the time to share your experience. I’m glad we could respond to your Sunday plumbing emergency in Venice, CA 90291. Locating the buried main sewer cleanout allowed us to clear the blockage, and I’m pleased the before-and-after videos helped keep you and the owner informed. We appreciate your trust and your recommendation!
— Alex and the 24/7 Rooter Service team
