Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
24 Hour Locksmith of Columbus logoHow the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%83+29.1Reliability 15%82+12.3Craft & service 20%35+7Value 10%62+6.2Momentum 8%94+7.5Track record 7%96+6.7Accountability 5%85+4.3Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

24 Hour Locksmith of Columbus

Columbus, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 42 locksmiths · 4.9★ from 850 Google reviews

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Report card

Percentile vs other locksmiths (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and momentum; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.24 Hour Locksmith of Columbus is better than 83% of locksmiths.A
83
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.24 Hour Locksmith of Columbus is better than 82% of locksmiths.A
82
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.24 Hour Locksmith of Columbus is better than 35% of locksmiths.D
35
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.24 Hour Locksmith of Columbus is better than 62% of locksmiths.B
62
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.24 Hour Locksmith of Columbus is better than 94% of locksmiths.A
94
Track recordTrack record · 7% of the scoreReview volume and years with reviews.24 Hour Locksmith of Columbus is better than 96% of locksmiths.A
96
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.24 Hour Locksmith of Columbus is better than 85% of locksmiths.A
85

Reviews for your job

Customers hired 24 Hour Locksmith of Columbus for 8 kinds of job.

24 Hour Locksmith of Columbus for door lock & bolt hardware installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$135–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Door lock & bolt hardware installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Door lock & bolt hardware installation”

KarenLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I called and they delivered. Christian was so polite and made me feel comfortable and confident in his work at the same time. I even needed to have an adjustment to the door and he came right back out. This is definitely a business that stands behind all of their work and ensures 100% customers satisfaction. In the…

Paid $150–200Great priceDoor lock & bolt hardware installation
Brandy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Used them to add a digital lock as well as re-key my doors. Great service, cost effective. Would recommend!

Paid $200+Great priceLock rekeyingDoor lock & bolt hardware installation
Timarrah13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I was very satisfied with the service that Christian give to me ...I needed my house door lock replaced....I had just gotten out of the hospital ...I am a diabetic and my blood sugar had gotten dangerously low and my boss had tried to call me after he took me home from work multiple times so he called the police and…

General repairsDoor lock & bolt hardware installationNew key fob creation+ Quality+ Professionalism+ Value
dcmb121 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Building lockoutsCar digital & remote key reprogrammingBuilding key copying+ Professionalism

Price

$126-14% vs typical locksmiths

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 37%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Building lockouts37$91–$165
Car lockouts32$79–$128
Lock rekeying15$106–$282
Safe lock install, open & repair9$74–$246
Car digital & remote key reprogramming9$106–$246
New key fob creation6$110–$255
Car key copying6$88–$168
Door lock & bolt hardware installation4$135–$323

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