LOCKSMITHS · COLUMBUS, OH
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%58+20.3Reliability 15%53+8Craft & service 20%6+1.2Value 10%63+6.3Momentum 8%93+7.4Track record 7%93+6.5Accountability 5%98+4.9Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%58+20.3Reliability 15%53+8Craft & service 20%6+1.2Value 10%63+6.3Momentum 8%93+7.4Track record 7%93+6.5Accountability 5%98+4.9Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORE24 Hour Locksmith of Columbus
Better than 55% of locksmiths · #9 of 20
4.9★850 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
81%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
24 Hour Locksmith of Columbus for installation
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 9
All 3 Google reviews tagged “Installation”
★★★★★ Johari · 6 years ago
She was very knowledgeable and professional. If I need to I will utilize the service in the future!
InstallationLock rekeying+ Punctuality+ Professionalism
★★★★★ Rhea · 5 years ago
Rating only, no written review.
Installation+ Quality+ Professionalism+ Value
★★★★★ dcmb12 · 6 years ago
Rating only, no written review.
Building lockoutsCar digital & remote key reprogrammingBuilding key copying+ Professionalism
vs category
Blue = 24, grey = locksmiths average
Rating over time
Price
$126-27% vs typical locksmiths
Bar = middle half of what customers paid · gold mark = category median.
Great price 60%Reasonable 37%Overpriced 1%Not sure 1%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%58+20.3Reliability 15%53+8Craft & service 20%6+1.2Value 10%63+6.3Momentum 8%93+7.4Track record 7%93+6.5Accountability 5%98+4.9Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
58
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
53
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
6
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
63
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
93
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
93
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
98
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+42 / −1
Professionalism
+34 / −1
Responsiveness
+18 / −0
Punctuality
+26 / −1
Value
+37 / −1
