LOCKSMITHS · COLUMBUS, OH
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%58+20.3Reliability 15%53+8Craft & service 20%6+1.2Value 10%63+6.3Momentum 8%93+7.4Track record 7%93+6.5Accountability 5%98+4.9Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%58+20.3Reliability 15%53+8Craft & service 20%6+1.2Value 10%63+6.3Momentum 8%93+7.4Track record 7%93+6.5Accountability 5%98+4.9Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORE24 Hour Locksmith of Columbus
Better than 55% of locksmiths · #9 of 20
4.9★850 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
81%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
24 Hour Locksmith of Columbus for lock rekeying
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$180–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$133–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Lock rekeying”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 15 Google reviews tagged “Lock rekeying”
mgcolman77Local Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We got our house locks rekeyed and really appreciate the owner asking good questions and telling me how I could help reduce costs. The tech was efficient and professional. Will definitely call again in the future!
Lock rekeying
Priscilla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Charity was sooo helpful! She got me exactly what I needed at the best rate. The tech Charli was very punctual and got the job done!
Paid $200–250Great priceLock rekeying
Teresa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Amazing customer service very reliable. Fast response. Highly recommend.
Great priceLock rekeying
andy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had a great experience with the worker. He came here on time and finished our work today quickly. Would definitely recommend their service.
Paid $50–100Great priceLock rekeying
Bradley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I lost my key to my shed and I urgently needed to get a replacement. The woman who answered the phone was very polite and helped me problem solve and ultimately helped me get a new key to my shed within 2 hours of me calling her. The technician who came out (Christian) was also a tier 1 professional. He had a new…
Paid $100–120Great priceLock rekeyingGeneral lock installation
Stanley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Friendly professional service !!
Paid $180–200Reasonable priceLock rekeying
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Professional and great!!! Would definitely recommend to others!!!!
Paid $180–200Great priceLock rekeying
Alexandra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Super quick, helpful, and communicative!! Thanks again!
Great priceLock rekeying
Ben5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
They did a great job. They were timely and professional.
Paid $180–200Reasonable priceLock rekeying
Brandy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Used them to add a digital lock as well as re-key my doors. Great service, cost effective. Would recommend!
Paid $200+Great priceLock rekeyingDoor lock & bolt hardware installation
JohariLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
She was very knowledgeable and professional. If I need to I will utilize the service in the future!
InstallationLock rekeying+ Punctuality+ Professionalism
Lillian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Rating only, no written review.
Paid $150–200Reasonable priceLock rekeying
Leon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Rating only, no written review.
Lock rekeyingCar lockouts+ Punctuality+ Quality+ Professionalism
dcmb121 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Rating only, no written review.
Building lockoutsCar digital & remote key reprogrammingBuilding key copying+ Professionalism
BRIAN2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Rating only, no written review.
Lock rekeyingService not listed+ Quality+ Professionalism+ Value
vs category
Blue = 24, grey = locksmiths average
Rating over time
Price
$126-27% vs typical locksmiths
Bar = middle half of what customers paid · gold mark = category median.
Great price 60%Reasonable 37%Overpriced 1%Not sure 1%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%58+20.3Reliability 15%53+8Craft & service 20%6+1.2Value 10%63+6.3Momentum 8%93+7.4Track record 7%93+6.5Accountability 5%98+4.9Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
58
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
53
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
6
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
63
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
93
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
93
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
98
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+42 / −1
Professionalism
+34 / −1
Responsiveness
+18 / −0
Punctuality
+26 / −1
Value
+37 / −1
