LOCKSMITHS · COLUMBUS, OH
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%58+20.3Reliability 15%53+8Craft & service 20%6+1.2Value 10%63+6.3Momentum 8%93+7.4Track record 7%93+6.5Accountability 5%98+4.9Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%58+20.3Reliability 15%53+8Craft & service 20%6+1.2Value 10%63+6.3Momentum 8%93+7.4Track record 7%93+6.5Accountability 5%98+4.9Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORE24 Hour Locksmith of Columbus
Better than 55% of locksmiths · #9 of 20
4.9★850 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
81%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
24 Hour Locksmith of Columbus for security door locks
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Security door locks”
★★★★★ dcmb12 · 6 years ago
Rating only, no written review.
Building lockoutsCar digital & remote key reprogrammingBuilding key copying+ Professionalism
vs category
Blue = 24, grey = locksmiths average
Rating over time
Price
$126-27% vs typical locksmiths
Bar = middle half of what customers paid · gold mark = category median.
Great price 60%Reasonable 37%Overpriced 1%Not sure 1%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%58+20.3Reliability 15%53+8Craft & service 20%6+1.2Value 10%63+6.3Momentum 8%93+7.4Track record 7%93+6.5Accountability 5%98+4.9Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
58
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
53
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
6
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
63
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
93
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
93
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
98
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+42 / −1
Professionalism
+34 / −1
Responsiveness
+18 / −0
Punctuality
+26 / −1
Value
+37 / −1
