Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
24 Hour Locksmith of Columbus logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%72+5.1Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

24 Hour Locksmith of Columbus

Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 42 locksmiths · 4.9★ from 850 Google reviews

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Report card

Percentile vs other locksmiths (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.24 Hour Locksmith of Columbus is better than 94% of locksmiths.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.24 Hour Locksmith of Columbus is better than 91% of locksmiths.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.24 Hour Locksmith of Columbus is better than 96% of locksmiths.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.24 Hour Locksmith of Columbus is better than 100% of locksmiths.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.24 Hour Locksmith of Columbus is better than 100% of locksmiths.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.24 Hour Locksmith of Columbus is better than 72% of locksmiths.B
72

Reviews for your job

Customers hired 24 Hour Locksmith of Columbus for 8 kinds of job.

24 Hour Locksmith of Columbus for repair hardware

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Repair hardware”

Timarrah13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I was very satisfied with the service that Christian give to me ...I needed my house door lock replaced....I had just gotten out of the hospital ...I am a diabetic and my blood sugar had gotten dangerously low and my boss had tried to call me after he took me home from work multiple times so he called the police and…

General repairsDoor lock & bolt hardware installationNew key fob creation+ Quality+ Professionalism+ Value
dcmb121 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Building lockoutsCar digital & remote key reprogrammingBuilding key copying+ Professionalism

Price

$126-14% vs typical locksmiths

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 37%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Building lockouts37$91–$165
Car lockouts32$79–$128
Lock rekeying15$106–$282
Safe lock install, open & repair9$74–$246
Car digital & remote key reprogramming9$106–$246
New key fob creation6$110–$255
Car key copying6$88–$168
Door lock & bolt hardware installation4$135–$323

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