Home inspector · Lake Forest, CA · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%99+30.5Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 61 mold inspectorsiPosition by Experts Score among all companies we track in this category. · better than 93%
5.0★★★★★84 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently describe the mold inspection services as thorough, professional, and well-communicated, with inspectors clearly explaining the process and findings. Punctuality is a frequent theme, including same-day scheduling and on-time arrivals for urgent or real estate-related needs. The company maintains a perfect five-star rating based on eighty-four reviews, and the owner has responded to every customer review.
Google rating: 5.0 out of 5 from 84 reviews (100% five-star).
Reviews on this page: 84 Google reviews (81 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 22, 2026.
Service: Mold Inspector serving Lake Forest, California.
Data from Google, last updated October 26, 2026.
Score profile vs other mold inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
This companyMold Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.24H Mold Inspection of Mission Viejo: 100/100 on this factor. Category median: 96.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.24H Mold Inspection of Mission Viejo: 99/100 on this factor. Category median: 95.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.24H Mold Inspection of Mission Viejo: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
–
Bar = this company · dark tick = category median.
Star ratings
84 Google reviews we collected
5.0of 5
5 stars84100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 81 written reviews
99%praise
Praise10899%
Complaints11%
Topic share
How often each topic comes up in the written reviews
5topics
Quality & results3936%
Staff & attitude2826%
Would recommend2422%
Speed & response98%
Communication98%
What customers talk about
We read 81 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Niv was prompt and thorough and his communication was exceptional.”
“Best company for all of your mold needs, Kiano K was very helpful and knew exactly what he was doing, talking about, had a great plan for us and did i…”
“I’m very satisfied with the service and communication and would highly recommend them — especially when speed, clarity, and professionalism matter.”
“…he was doing, talking about, had a great plan for us and did it in a timely manner.…”
“Roy with 24 H Mold was super knowledgeable and thorough, very professional company with solid communication.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Jordan8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Best company for all of your mold needs, Kiano K was very helpful and knew exactly what he was doing, talking about, had a great plan for us and did it in a timely manner.
Reasonable price
Steven1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Niv was prompt and thorough and his communication was exceptional. Would recommend!
Reasonable price
Susan10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Thank you Tim for your thorough and professional inspection! You helped me and Hubbie immensely with the decision making for next steps
Stephanie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Roy was amazing and was professional and knowledgeable. I had no idea what to expect but felt very comfortable after his explanation on the process. Very satisfied with the service!
DanielleLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Roy with 24 H Mold was super knowledgeable and thorough, very professional company with solid communication. I truly appreciate them coming here same day. I highly recommend!
NasirLocal Guide · 35 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Roy was amazing for start to finish he knew exactly what he was doing and explained to us very thoroughly and professionally we appreciate him and 24h Mold thanks
Best company for all of your mold needs, Kiano K was very helpful and knew exactly what he was doing, talking about, had a great plan for us and did it in a timely manner.
Price assessment: Reasonable price
Response from the owner · 4 days ago
Thank you, Jordan Matalon, for your wonderful review! We're thrilled to hear that Kiano K was able to assist you effectively and provide a solid plan for your mold needs. If you ever require further mold inspection services, please don’t hesitate to call us at 24H Mold Inspection of Mission Viejo. We’re here to help!
Steven Pearson1 reviewiTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Niv was prompt and thorough and his communication was exceptional. Would recommend!
Price assessment: Reasonable price
Response from the owner · 2 months ago
Dear Steven Pearson,
Thank you for your kind words! We're thrilled to hear that Niv provided you with prompt and thorough service, along with exceptional communication. At 24H Mold Inspection of Mission Viejo, we strive to deliver the best mold inspection experience, and your recommendation means a lot to us. If you ever need assistance in the future, please don’t hesitate to call us at (949) 848-2778.
Best regards,
The 24H Mold Inspection Team
Susan Younkin10 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Thank you Tim for your thorough and professional inspection! You helped me and Hubbie immensely with the decision making for next steps
Response from the owner · 2 months ago
Hi Susan,
Thank you for your kind words! We're thrilled to hear that Tim's thorough and professional inspection was helpful for you and your husband in making important decisions. If you ever need mold inspection services again in the future, please don't hesitate to call 24H Mold Inspection of Mission Viejo at (949) 848-2778.
Best regards,
The 24H Mold Inspection Team
Stephanie Garcia4 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Roy was amazing and was professional and knowledgeable. I had no idea what to expect but felt very comfortable after his explanation on the process. Very satisfied with the service!
Response from the owner · 3 months ago
Dear Stephanie Garcia,
Thank you for your kind words about Roy! We're thrilled to hear that his professionalism and knowledge made you feel comfortable throughout the mold inspection process. If you ever need our services again, don't hesitate to call 24H Mold Inspection of Mission Viejo at (949) 848-2778. We’re here to help!
Danielle KaplanLocal Guide · 15 reviewsiTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Roy with 24 H Mold was super knowledgeable and thorough, very professional company with solid communication. I truly appreciate them coming here same day. I highly recommend!
Response from the owner · 3 months ago
Thank you, Danielle Kaplan, for your kind words! We're thrilled to hear that Roy provided you with thorough and knowledgeable service during your mold inspection. At 24H Mold Inspection of Mission Viejo, we strive for solid communication and quick response times, so your appreciation means a lot to us. If you ever need assistance in the future, please don't hesitate to call us at (949) 848-2778.
Jose Bustos1 reviewiTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Dear Jose Bustos,
Thank you for your kind words about Roy! We're thrilled to hear that you found his professionalism impressive. At 24H Mold Inspection of Mission Viejo, we take pride in providing top-notch service, and we’re always here to help if you ever need mold inspection again. Feel free to call us anytime!
Best regards,
The 24H Mold Inspection Team
NasirLocal Guide · 35 reviewsiTotal number of Google reviews Nasir has written across all businesses on Google Maps, not just this one.
Roy was amazing for start to finish he knew exactly what he was doing and explained to us very thoroughly and professionally we appreciate him and 24h Mold thanks
Response from the owner · Edited 5 months ago
Thank you for your review, Ashley! We’re glad Roy provided professional, detailed service and made the inspection process clear from start to finish. We truly appreciate your support!
Ike AllredLocal Guide · 9 reviewsiTotal number of Google reviews Ike has written across all businesses on Google Maps, not just this one.
Michael was the best! We have never had a mold inspection before. He walked us through all the steps and was very thorough with everything. We really appreciate him and this company! He was a 10/10! Thanks Michael.
Response from the owner · 5 months ago
Thank you, Sammy! We’re glad Michael was able to walk you through everything and make your first inspection a smooth experience. Appreciate your trust!
Trent Briles1 reviewiTotal number of Google reviews Trent has written across all businesses on Google Maps, not just this one.
