Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers frequently praise the company's punctuality, noting same-day appointments and technicians arriving on time. Reviewers highlight the thoroughness of mold inspections and air testing, along with clear communication regarding processes and results. Technicians are described as professional, knowledgeable, and helpful in explaining findings and options. One recurring criticism involves dissatisfaction with test results received after the initial visit, though the technician's conduct was generally well-received.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
Bar = this company · dark tick = category median.
104 Google reviews we collected
Phrases our text analysis found in 95 written reviews
How often each topic comes up in the written reviews
We read 95 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Would like to thank 24 hours mold services, specially Eli , very professional, work”
“I'd highly recommend them to anyone needing a mold inspection in Newport Beach.”
“They came out the same day we called, did a thorough job on both the surface samples and the air tests, and kept us informed at every step.”
“Roy was a great communicator and punctual right to the minute.”
“Shalev was excellent and explained everything in detail!”
“…my home inspected and tested and was very professional and thorough i honestly was kind of shocked by how knowledgeable he is and how he pays attentio…”
praise complaint · found by our text analysis, Google review wording unchanged.
Would like to thank 24 hours mold services, specially Eli , very professional, work
Niv was great. Thorough. Explained the process. Personable. Definitely recommend!!
Roy and the team at 24H Mold Inspection were excellent. They came out the same day we called, did a thorough job on both the surface samples and the air tests, and kept us informed at every step. Professional, responsive, and easy to work with. I'd highly recommend them to anyone needing a mold inspection in Newport Beach.
Kiano was polite and super helpful in educating on all options available to me. He responded to all of my questions and even recommended against certain types of sampling that would cause me extra expense without proper results. Highly recommend!
Great staff. Had a great time chatting with Roy. Easy to work with and amazing communication.
Roy was a great communicator and punctual right to the minute. Conducted air samples professionally and was able to get results same day.
5.0 ★★★★★ 104 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Would like to thank 24 hours mold services, specially Eli , very professional, work
Thank you for your kind words, Mark! We’re glad Eli provided professional service and made a positive impression. We truly appreciate your trust in 24H Mold Inspection and your support!
Niv was great. Thorough. Explained the process. Personable. Definitely recommend!!
Hi Janan, thank you so much for the 5-star review! We're thrilled to hear that Niv was great, thorough, and took the time to explain the process while being personable. Thank you for your recommendation and for choosing 24H Mold Inspection of Newport Beach!
Roy was amazing super professional thank you
Hi Heidi, thank you so much for the 5-star review! We're thrilled to hear that Roy provided amazing and super professional service during your inspection. We truly appreciate your support for 24H Mold Inspection of Newport Beach!
Roy and the team at 24H Mold Inspection were excellent. They came out the same day we called, did a thorough job on both the surface samples and the air tests, and kept us informed at every step. Professional, responsive, and easy to work with. I'd highly recommend them to anyone needing a mold inspection in Newport Beach.
Hi Garret, thank you so much for the detailed review and high recommendation! Getting out to your property same-day and conducting thorough surface sampling and air quality testing is what we strive for. Roy and the rest of the team will be thrilled to hear your feedback on our communication and service. Thank you for trusting 24H Mold Inspection of Newport Beach!
Kiano was polite and super helpful in educating on all options available to me. He responded to all of my questions and even recommended against certain types of sampling that would cause me extra expense without proper results. Highly recommend!
Hi Megan, thank you so much for the 5-star review! Honest, transparent advice is at the core of what we do, so we're glad Kiano took the time to educate you on your options and save you from unnecessary expenses. We truly appreciate your recommendation and support for 24H Mold Inspection of Newport Beach!
Roy was awesome!
Hi Joseph, thank you for the shoutout! We're thrilled to hear Roy was awesome during your visit. We truly appreciate your support from everyone at 24H Mold Inspection of Newport Beach!
Great staff. Had a great time chatting with Roy. Easy to work with and amazing communication.
Thank you so much Richie, we appreciate your kind words and your feedback.
Roy was super straightforward and helped me out a lot
Thank you, Ross! We're happy to hear Roy was straightforward and able to help you throughout the inspection. We truly appreciate your feedback and thank you for choosing 24H Mold Inspection of Newport Beach.
Roy was a great communicator and punctual right to the minute. Conducted air samples professionally and was able to get results same day.
Hi Larry, thank you for sharing your experience! We are glad Roy’s punctuality and clear communication met your needs, and we’re happy we could provide your results on the same day.
What a great service! Totally amazing tech Michael. Thank you so much for helping us! Amazing service, professional and polite. Big knowledge of mold remediation. Totally recommend!
Thank you for your review! We appreciate your feedback and are glad you were pleased with the service provided. Thank you for taking the time to share your experience.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
