Google reviewers rate the business 4.9 out of 5 stars based on 109 reviews, with the owner responding to 58 percent. Customers frequently describe the services as punctual, professional, and fairly priced, noting that technicians often arrive within an hour to handle lock installations, re-keying, and garage door repairs. Recurring themes include clear communication, efficient work, and helpful explanations of options. One low-star review criticized a technician for arriving with a rude attitude and yelling at the customer during a garage door repair.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Eli at Rivercity is extremely professional and is an expert in his field. I called him this morning and he showed up to my house within an hour or two. He did exactly what I needed him to do. He quickly installed two digital door locks and took a look at my garage door as well.
Thank you I appreciate it 😁
Eli was very helpful, and efficient with fair pricing! Excellent work!
Thank you Rosalie
I highly recommend 24 Hr River City Locksmith! He was incredibly quick to respond, professional, and got the job done exactly as I needed. The whole process was easy and hassle-free, which I really appreciated. If you need a locksmith who is fast, reliable, and gets the job done right, I definitely recommend giving him a call!
Thank you Patty
Eli came by this morning to install a deadbolt and change the locks. He was exceptional! Very professional and work was done clean, fast and not overpriced! I would highly recommend his services!
Thank you Lance
Excellent work. Thorough professional. Came on time. Highly recommend.
Thank you 🙏🏻
Super quick response, fair pricing and showed up in an hour. Highly recommend!
Thank you Michelle
I had about a half dozen locksmiths tell me they won't work on Hoppe locks for my French doors, Eli stepped up and did a fantastic job. Highly recommended!
Thank you Daniel 🙏🏻
Eli was quick to our inquiry about changing locks (garage clickers and re-keying our existing doors). He was professional and efficient. Would 100% recommend!
Eli was able to fit me in quickly after I called on a Friday and came out the very next morning. He was prompt, professional, and took the time to explain my options and the work he was doing. He rekeyed several exterior doors, installed a new deadbolt, repaired a couple of loose door handles, and replaced my garage door opener. Everything was completed efficiently and works great. I appreciated that he took the time to troubleshoot and repair issues rather than simply recommending replacement of everything. Overall, Eli was knowledgeable, easy to work with, and provided excellent service. I would definitely recommend him to anyone needing locksmith services or home security upgrades.
Thank you Michelle 🙏🏻
These are before and after pictures of my ultra thick steel gate. Eli was incredible! He researched and found a lock that meet all my criteria. He created a gate lock that exceeded all expectation after it was installed. I would absolutely recommend and use his services again.
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