Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts
Google reviewers rate 2M Salon 4.7 out of 5 stars, frequently praising the staff’s professionalism, friendly demeanor, and ability to accommodate walk-in clients. Customers highlight successful hair coloring, balayage, and men's cuts, noting that translators help bridge language gaps for Mandarin speakers. However, some lower-rated reviews criticize unclear pricing for separate services like perming and instances where stylists failed to match reference photos or confirmed lengths before cutting.
Data from Google, last updated November 11, 2026.
306 Google reviews we collected
Phrases our text analysis found in 291 written reviews
How often each topic comes up in the written reviews
We read 291 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Linda (I am so sorry if I did not get the name right) but she, as well as the other hairstylists were all welcoming and kind.”
“I got a men's short haircut at 2M Salon and had a great experience!”
“I wasn’t expecting anything super high end from this place but it was honestly pretty terrible lol”
“I'm very satisfied with Bruce's haircut, I recommend him.”
“Avoid this place, especially if you actually care about getting the color you asked for.”
“I didn't speak Mandarin so I communicated via Linda or by google translate (Bruce also did the same!”
“There was basically zero communication before they started dyeing my hair about what color I actually wanted.”
“The salon was clean and comfortable, and the price was very reasonable for this price range.”
“I left feeling frustrated, overcharged, and extremely disappointed.”
“I called a day prior and they fit me in the next day.”
“…wouldn’t come out as expected and might look choppy, so I decided to trust him and let him and his experience do the work.…”
praise complaint · found by our text analysis, Google review wording unchanged.
4.7 ★★★★★ 306 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I hadn’t dyed my hair in 10 years, finally went for it, and the result is amazing. They specialize in hair coloring, especially highlights and balayage. That’s why I chose them. It was totally worth it!
终于来体验一次洛杉矶的剪头发、非常喜欢店里的环境和工发型师的技术、值得推荐
Bruce剪发我很满意，推荐。
在 2M Salon 剪了男生短发，体验很好！长短刚刚好，剪完整个人清爽很多。店里干净舒服，价格在这个水平里很划算。会回购，推荐给需要剪短发的男生！
Came in by appointment via phone call! Linda (I am so sorry if I did not get the name right) but she, as well as the other hairstylists were all welcoming and kind. I had my tote bag and they took care of it, putting it somewhere safe and after the appointment , they returned them back to you. Linda helped me translate everything I wanted for my hair to my hairstylist, Bruce. Bruce is amazing, skilled and very understanding. I didn't speak Mandarin so I communicated via Linda or by google translate (Bruce also did the same!) He's super patient, kind, understanding and skilled of course. I got a haircut for $80 and they help you shampoo before cutting your hair. I showed Bruce a picture of what I wanted and I loved the result so much, I've never been so happy about a haircut!! In the end, my hair looked like the picture and every detail was captured as well as what I wanted additionally onto my hairstyle. Definitely recommend Bruce, and will be coming back here in the near future. Thank you so so much!! ヾ(๑╹◡╹)ﾉ" ♡ - Kary
Lovely people, they are so friendly and kind here. Jacky did a fabulous job with my hair. I always feel nervous before getting a hair cut, but he made me feel at ease and I love how he did my hair. I highly recommend them and will be coming back.
我是白发特别多的顾客，平常都是在家自己染棕色盖白发，第一次尝试挑染和剪发，非常满意和喜欢。
第一次来到异国他乡，找到满意的理发师和理发店。非常棒的体验和非常满意的服务，谢谢Bruce。
第二次来这个店剪头发、环境很好、发型师很认真、范围比较好值得推荐。
Very professional and efficient service! Will definitely revisit!
Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts