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360 Mechanic Inc.

4.6 ★★★★★ · 134 Google reviews · 24 photos
Auto repair shop · Yonkers, NY

360 Mechanic Inc. at a glance

Google reviewers rate 360 Mechanic Inc. 4.6 out of 5 stars, with the owner responding to 37% of feedback. Positive comments highlight 24/7 availability, rapid towing, detailed explanations, and fair pricing for repairs like engine replacements and electrical fixes. However, several low-star reviews criticize high labor costs, poor communication, and recurring mechanical issues after repairs, such as steering problems that persisted or worsened despite previous work.

  • Google rating: 4.6 out of 5 from 134 reviews (90% five-star).
  • Reviews on this page: 134 Google reviews (115 with written comments, 7 with photos).
  • Owner responses: the business replied to 37% of reviews.
  • Most recent review: October 7, 2026.
  • Service: Mobile Auto Mechanic serving Yonkers, New York.

Data from Google, last updated October 26, 2026.

Photos

Customer reviews

4.6
★★★★★
134 reviews on Google
5★120
4★1
3★0
2★1
1★12

Reviews from Google, shown as published (original wording, unedited).

Wilfredo Vazquez4 reviews
★★★★★

The best in Bronx very professional

  • Price assessment: Great price
Review from Google · view on Google
Diana Guzman3 reviews
★★★★★

Bad service

Response from the owner · 3 weeks ago

We take every customer review seriously. However, we cannot identify any customer or service transaction matching this review in our records. The review does not provide a vehicle, date of service, repair performed, estimate, invoice, or any other information that would allow us to verify an actual business relationship. If you genuinely received service from 360 Mechanic, please contact us directly with the vehicle information and approximate date of service so we can investigate and address any legitimate concern. We stand behind our work and welcome honest, verifiable feedback from our customers.

Review from Google · view on Google
Nene Coronel1 review
★★★★★

Horrible experience please do not take your car to this place, and they are extremely expensive

  • Price assessment: Overpriced
  • Services: Transmission, Auto battery replacement, Auto water leak repair, Tire rotations, Auto rear window replacement, Engine repair
Response from the owner · 3 weeks ago

We take every customer review seriously. However, we cannot identify any customer or service transaction matching this review in our records. The review does not provide a vehicle, date of service, repair performed, estimate, invoice, or any other information that would allow us to verify an actual business relationship. If you genuinely received service from 360 Mechanic, please contact us directly with the vehicle information and approximate date of service so we can investigate and address any legitimate concern. We stand behind our work and welcome honest, verifiable feedback from our customers.

Review from Google · view on Google
Melissa Concepcion2 reviews
★★★★★

“ At first, the service seemed okay, but over time car problems kept coming back. Despite paying a lot of money, the same issues persisted and new damage appeared. Communication and accountability were lacking, and the experience left me feeling overcharged and frustrated. wouldn’t recommend this shop unless they address these concerns directly. Also make sure to take pictures before leaving you car in this shop

  • Price assessment: Overpriced
  • Services: Auto body & trim repair
Response from the owner · 3 weeks ago

We take every customer review seriously. However, we cannot identify any customer or service transaction matching this review in our records. The review does not provide a vehicle, date of service, repair performed, estimate, invoice, or any other information that would allow us to verify an actual business relationship. If you genuinely received service from 360 Mechanic, please contact us directly with the vehicle information and approximate date of service so we can investigate and address any legitimate concern. We stand behind our work and welcome honest, verifiable feedback from our customers.

Review from Google · view on Google
Mori Dembele4 reviews
★★★★★

Took care of issues building up on my 2013 BMW, if you need your car taking care of beyond one simple fix come to these guys they do a deep dive into the car to fix in a way most don’t .

  • Price assessment: Reasonable price
  • Services: Electrical repair
Review from Google · view on Google
Gersom RiveraLocal Guide · 37 reviews
★★★★★

One of the few garages out there thats 24/7 auto repair and towing service. Very professional, friendly and the deal is solid too. I highly recommend you save their info...in case one gets stuck with a broken down vehicle on a weekend 🙏😳

Review from Google · view on Google
RK CLocal Guide · 12 reviews
★★★★★

Sanchez is very helpful and great knowledgeable technician, He is man of words and always tells the true problems and fix them with no over pricing. 100/100.

  • Price assessment: Great price
  • Services: General repairs & maintenance
Review from Google · view on Google
Narada Watt2 reviews
★★★★★

Sanchez was very knowledgeable and helpful when I had issues with my engine was able to give me great price on labor plus insight into maintenance. Very knowledgeable and trustworthy,, I would recommend to all my friends who have issues in the future.

  • Price assessment: Reasonable price
Review from Google · view on Google
Johnny L3 reviews
★★★★★

If your not familiar with this area dont come here thinking theres a shop i tried calling multiple times before i even came and it just keeps saying there busy with a customer wasted time for nothing

Response from the owner · 2 months ago

We’re sorry you felt your time was wasted. However, we would like to clarify the situation for anyone reading this review. Our business operates **by appointment and confirmed service requests**, including routine services such as oil changes. Our online information clearly explains that customers should **submit an appointment request and wait for confirmation from a representative before coming to the location**. We are not a traditional walk-in shop where customers can simply arrive and expect immediate service. Our technicians may already be working with scheduled customers, which is why phone calls may not always be answered immediately. We understand that this may be inconvenient, but the purpose of our appointment process is to prevent customers from making an unnecessary trip and to ensure we have the proper technician, equipment, and time available for their vehicle. We encourage all customers to **follow the appointment instructions provided online or wait for confirmation from our representative before coming in**. This helps us provide better and more efficient service to everyone.

Review from Google · view on Google
Jess CardenasLocal Guide · 23 reviews
★★★★★

I had a cylinder misfire in my Chrysler Pacifica out of nowhere as I was traveling to NY from CT at 10:30 pm on a Saturday night. Since I’m not from the area, I didn’t know what to do or who to call that late until I came across this business. Despite it being so late at night, Raph showed up and was able to change my spark plugs. He was very friendly and super knowledgeable. He showed me the difference in the old vs new parts and answered all the questions I had. Once he finished with the job I was cleared to travel back home to CT.

  • Price assessment: Reasonable price
  • Services: Service not listed
Review from Google · view on Google

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