Physical therapy clinic · Oklahoma City, OK · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%97+61.6Reliability 28%99+28Replies to reviews 8%100+8.2Experts Score= 98Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#35 of 161 physical therapistsiPosition by Experts Score among all companies we track in this category. · better than 79%
5.0★★★★★265 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the clinic 5 out of 5 based on 265 reviews, with the owner responding to 98% of feedback. Patients frequently praise the professional and friendly atmosphere, noting that staff are attentive, knowledgeable, and effective in treating various conditions including post-surgical recovery, chronic pain, and aquatic therapy. Scheduling is described as flexible with easy access to appointments. One negative comment highlighted difficulties with the business office, specifically citing unhelpful responses and disconnections when attempting to resolve administrative questions.
Google rating: 5.0 out of 5 from 265 reviews (97% five-star).
Reviews on this page: 265 Google reviews (227 with written comments, 6 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: September 21, 2026.
Service: Physical Therapist serving Oklahoma City, Oklahoma.
Data from Google, last updated October 25, 2026.
Score profile vs other physical therapists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
This companyPhysical Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.360 Physical Therapy - Mid-Del: 97/100 on this factor. Category median: 96.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.360 Physical Therapy - Mid-Del: 99/100 on this factor. Category median: 96.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.360 Physical Therapy - Mid-Del: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.360 Physical Therapy - Mid-Del: 100/100 on this factor. Category median: 74.A
100
Bar = this company · dark tick = category median.
Star ratings
265 Google reviews we collected
5.0of 5
5 stars25897%
4 stars62%
3 stars00%
2 stars10%
1 star00%
Praise vs complaints
Phrases our text analysis found in 227 written reviews
99%praise
Praise23899%
Complaints31%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude11749%
Would recommend6728%
Quality & results2510%
Speed & response146%
Communication125%
Honesty & trust62%
What customers talk about
We read 227 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“There is an atmosphere of patient priority, of teamwork, and professionalism.”
“I have enjoyed every visit and I will definitely recommend 360 Physical Therapy to anyone !”
“Excellent experience, there team's attention to detail and willingness to help were instrumental in getting me back to my daily routine.”
“They listen to you when you voice what you feel like is working or not working and they will try anything and everything to get you back to 100%.”
“…e, Miranda and Ashley, on the admin side, are always welcoming and efficient as well.…”
“Very personable, attentive, focused and easy to work with.”
“The moment you step in the ladies at the front desk greet you with genuine friendliness and gorgeous smiles.”
People customers mention
Kendra15 reviews
Frank12 reviews
Meagan12 reviews
Megan7 reviews
Rachel6 reviews
Kody4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Richard14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I am very pleased with my experience with Mid-Del. I have been going there for about a year now and have observed significant growth in direction and employee retention over that time. There is an atmosphere of patient priority, of teamwork, and professionalism. I'd like to recognize Brad, Kody, Richard, Josie,…
Erma5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I wouldn't want to go anyplace else. The moment you step in the ladies at the front desk greet you with genuine friendliness and gorgeous smiles. The therapy staff (especially Kody) is knowledgeable, helpful, caring and super friendly. A professional, yet, upbeat atmosphere. If you need Physical therapy this is the place for you!
Alex9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
As a service member, I’m used to dealing with chronic pain and pushing through it. There came a point in my career, though, when I knew I needed real help and had to go to physical therapy.
I’ve tried many physical therapists across the OKC and metro areas, but I can say with absolute confidence that 360 Physical…
Larry7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
The best physical therapy place I have ever been to, believe me I have been to alot of different one's over the years. The entire staff are super nice and professional at what they do. I highly recommend 360 Physical Therapy
GeDonnaLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Everyone is so professional and extremely nice. I have enjoyed every visit and I will definitely recommend 360 Physical Therapy to anyone !!!
Hannah10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Hands down best physical therapy place I have ever been to! 10/10 will recommend to anyone!
I am very pleased with my experience with Mid-Del. I have been going there for about a year now and have observed significant growth in direction and employee retention over that time. There is an atmosphere of patient priority, of teamwork, and professionalism. I'd like to recognize Brad, Kody, Richard, Josie, Delaney, and Sophie for their hands on work on the therapy side, Miranda and Ashley, on the admin side, are always welcoming and efficient as well. I am an experienced physical therapy patient and this is the best clinic I have been to.
Response from the owner · a month ago
We're here for you! We are committed to providing a comprehensive and personalized experience for our patients to help you reach your maximum potential. Thank you for putting your trust in us. We appreciate your kind review.
Erma Williams5 reviewsiTotal number of Google reviews Erma has written across all businesses on Google Maps, not just this one.
I wouldn't want to go anyplace else. The moment you step in the ladies at the front desk greet you with genuine friendliness and gorgeous smiles. The therapy staff (especially Kody) is knowledgeable, helpful, caring and super friendly. A professional, yet, upbeat atmosphere. If you need Physical therapy this is the place for you!
Response from the owner · 2 months ago
Our dedicated team is committed to improving your quality of life! We're thankful to be part of your journey. We appreciate your trust and your kind review.
Alex G9 reviewsiTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
As a service member, I’m used to dealing with chronic pain and pushing through it. There came a point in my career, though, when I knew I needed real help and had to go to physical therapy.
I’ve tried many physical therapists across the OKC and metro areas, but I can say with absolute confidence that 360 Physical Therapy made me feel the most welcome and the most involved in my own recovery. I actually feel better in my body.
I’ve been coming here for about six weeks, and out of all my physical therapy experiences, this one has produced the best results by far. Brad, Kody, and the rest of the team have been amazing at challenging me while still making sure I’m taken care of.
I’m one happy client of theirs.
Response from the owner · 2 months ago
We're here for you! We are committed to providing a comprehensive and personalized experience for our patients to help you reach your maximum potential. Thank you for putting your trust in us. We appreciate your kind review.
Larry Walck7 reviewsiTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
The best physical therapy place I have ever been to, believe me I have been to alot of different one's over the years. The entire staff are super nice and professional at what they do. I highly recommend 360 Physical Therapy
Response from the owner · 3 months ago
Our awesome team is the backbone of everything we do! Thank you for the review. We really appreciate it!
GeDonna CraineLocal Guide · 12 reviewsiTotal number of Google reviews GeDonna has written across all businesses on Google Maps, not just this one.
360 Physical Therapy-Mid-Del has the best team. Extremely patient and professional. The ladies at the front desk are so friendly as well. I’ve been working with them the last five months and glad I picked them for my physical therapy needs.
Response from the owner · 6 months ago
Our awesome team is the backbone of everything we do! Thank you for the review. We really appreciate it!
Kat Mcswain13 reviewsiTotal number of Google reviews Kat has written across all businesses on Google Maps, not just this one.
This is my second time here for two totally different things and each time everyone has been so helpful and kind. You can tell how much they enjoy helping people and helping them heal
Response from the owner · 6 months ago
Our dedicated team is committed to improving your quality of life! We're thankful to be part of your journey. We appreciate your trust and your kind review.
Danny ChaconLocal Guide · 27 reviewsiTotal number of Google reviews Danny has written across all businesses on Google Maps, not just this one.
Excellent experience, there team's attention to detail and willingness to help were instrumental in getting me back to my daily routine. Brad and the 360 team, thank you so much for taking the time to make i felt looked after and part of the family 👍.
Response from the owner · 7 months ago
Thank you from our entire team! We are committed to excellence and strive to improve the lives of patients everywhere. We're thankful to hear about your progress.
Avani PatelLocal Guide · 8 reviewsiTotal number of Google reviews Avani has written across all businesses on Google Maps, not just this one.
