Customers praise the friendly, family-owned atmosphere and creative menu featuring rolled ice cream, bakery items, and specialty drinks. Reviews highlight the attentive service, including allergy accommodations and the visual appeal of watching ice cream preparation. One critic noted a lack of immediate attention during a busy period, though overall feedback remains positive regarding the quality and variety of offerings.
Google rating: 5.0 out of 5 from 304 reviews (96% five-star).
Reviews on this page: 304 Google reviews (248 with written comments, 71 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 12, 2026.
Service: Bubble Tea Shop serving Columbia, South Carolina.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
304 reviews on Google
5★293
4★9
3★1
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
SB
Steve B1 review
★★★★★
Very friendly and nice family owned business. They Take pride in their service and have a ton of creative menu item’s.
Order type: Dine in
Meal type: Breakfast
Price per person: $10–20
Group size: 1 person, 2 people, 3-4 people, 5-8 people, 9+ people, Suitable for all group sizes
Response from the owner · a week ago
Reviews like this mean everything to a small business! We put our heart into crafting creative drinks and treats with a warm smile, and we're so glad you had such a great experience with us. Thank you for supporting local—we look forward to seeing you again soon!
⭐⭐⭐⭐⭐ If I could give 360 Treats more than 5 stars, I absolutely would! 🥹❤️ Their bakery treats are hands down some of the BEST I have ever had. Everything is so delicious, and you can tell there is so much love and care put into what they make. Not only is the food amazing, but the customer service makes the experience even better! They are ALWAYS so sweet, welcoming, and kind every single time I come in. They make you feel appreciated as a customer, and that’s something you don’t find everywhere. 🫶🏽 I can honestly say I’m a regular for a reason! Every visit reminds me why I keep coming back. If you haven’t tried 360 Treats yet, you are seriously missing out! The treats, the atmosphere, and the people are all 10/10. I’ll definitely continue supporting them because they deserve all the love and success! ❤️🍰
Response from the owner · a week ago
More than 5 stars?! That is the highest honor we could ever receive! 🥹❤️ Thank you so much for noticing the love and care we put into every single treat and interaction. Having you as a loyal regular means everything to our team, and we appreciate your support more than you know.
Love this shop for after dinner treats or date night out to grab a little something extra. They even went out of the way to make a special order.
Order type: Dine in
Meal type: Other
Price per person: $1–10
Wait time: No wait
Response from the owner · a week ago
Thank you so much for the love! Nothing beats an after-dinner treat run, and our crew is always happy to craft something special just the way you like it.
It was a really good time watching the people make and roll the ice cream the service was really good it was over all a really good time
Response from the owner · a week ago
Thank you so much! Watching our crew chop and roll each ice cream creation is half the fun, and we’re thrilled you enjoyed both the show and the service! Creating a fun, memorable time for our guests is what we're all about.
I had the best brownie sundae that I have ever had!
Response from the owner · a week ago
Thank you so much for the amazing compliment! A warm, rich brownie paired with fresh ice cream is hard to beat, and we are so thrilled you loved every bite. Thank you for visiting 360 Treats—we’ll have your next sundae ready whenever the craving strikes!
Must try fall drinks, berry harvest & peach cobbler matchas are 10/10
Order type: Dine in
Meal type: Other
Price per person: $1–10
Wait time: No wait
Parking space: Plenty of parking
Response from the owner · a week ago
10/10 is the ultimate compliment! Thank you for shouting out our fall drinks—the Peach Cobbler Matcha and Berry Harvest are definitely crowd pleasers. We can't wait to see you again soon!
Stopped by for an afterschool treat and enjoyed a cookies and cream rolled ice cream with strawberries and a cinnamon roll. Both were delicious. We will be. Ask to try the non-dairy ice cream option too. Watching rolled ice cream being made is so satisfying! Friendly staff too :) depending on where you’re coming, you might need to circle the block to turn in.
Response from the owner · a week ago
Afterschool treat runs are the best, and we love that you spent yours with us! So glad the rolled ice cream and cinnamon roll hit the spot, and our team loved putting on the show for you. Our non-dairy ice cream option is fantastic, so you’re definitely in for a treat on your next visit! Thanks for the parking tip. We have tried for almost 3 years now to get Google to change their directions. For the best directions from the maps I have found it works best to put in the Address 2018 Taylor vs clicking on the directions.
I am not a huge coffee drinker but the iced mocha was very good, the brownies and blueberry muffins are tasty and fresh.
Order type: Take out
Meal type: Lunch
Price per person: $10–20
Group size: 1 person
Response from the owner · 2 weeks ago
That’s music to our ears! Our iced mocha is definitely a fan favorite, especially if you like a little extra chocolate in your cup. So glad you enjoyed the pastries, too. Thanks for the support! See you next visit.
The owners were wonderful at answering the amount of questions I had as well as taking precautions to my allergy. So many fun options provided, will be back to fill out their loyalty card!
Order type: Dine in
Response from the owner · 2 weeks ago
Thank you for stopping in and sharing your experience! We're always happy to answer questions and take extra care with allergies so you can enjoy your visit worry-free. Looking forward to stamping your loyalty card again soon!
The workers in here are absolutely amazing and greet and welcome us everytime we come here very often and they are just very friendly and thoughtful we really appreciate the business they do
Response from the owner · 3 weeks ago
Reviews like this completely make our day! Thank you for the kind words. We always love seeing you walk through the door, and we truly appreciate your ongoing support of our business. See you again very soon!
