HVAC Contractors · Dallas, TX

Is 365 Heating And Air Conditioning any good?

Our verdict: a strong choice — #7 of 67 HVAC contractors, better than 90%. Customers single out its reliability and satisfaction; accountability is where it trails.

👍 Strengths

Reliability — better than 92% of peers

Satisfaction — better than 86% of peers

Value — better than 83% of peers

👎 Watch-outs

Track record — 34th percentile

Accountability — 34th percentile

365 Heating And Air Conditioning for a/c system repair

Clear ✕

16 customers reviewed a a/c system repair job here and rated it 5.00★. Most paid $200–400 (category typical: $209–$880). For this job it ranks #20 of 57 HVAC contractors we track.

All 16 Google reviews tagged “A/C system repair”

★★★★★ Amer · Edited a month ago

Victor is an customer oriented professional, he takes his time to explain the problem after he finishes with hvac diagnoses. He always gives customers several different options to resolve a problem. I use Victor's services on multiple occasions (my own house and rental homes) and was always able to complete the job…

A/C system repairHVAC duct & vent repairInstall thermostat+ Responsiveness+ Punctuality+ Quality
★★★★★ Bruce · Edited a month ago

I went into my business and my AC/panel was completely blank, I freaked out but I remember Victor, from one time before he was honest and helpful, so I called him, and he was like a superhero/ bam he appeared

Paid $200–400Reasonable priceA/C system repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Yuying · Edited 5 months ago

Victor is professional and responsive. I'm satisfied with the service.

A/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Paul · Edited 2 years ago

Victor was quick to come diagnose my AC problem, within 2 hours of being called. He was able to come back the next day and replace the old parts and get my AC up and running again. Highly recommend!

A/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Lacey · 3 years ago

Victor was fabulous! I messaged 365 Heating & Air and got a response within minutes, they gave me an hour and a half time frame- he arrived right at the beginning of that time frame and was able to complete the job in 30 minutes! Less than 3 hours between reaching out and getting cold air back on. So relieved to…

A/C system maintenanceHVAC system repairA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ kyle · 3 years ago

I’ve called the folks at 365 heating and air twice in the past couple of months when our AC unit stopped working, and both times they came out almost immediately - within hours of the call (the most recent time being at 11pm) - and provided phenomenal service. I wish I would have found them before this year, but now…

A/C system repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Gabriel · 3 years ago

Victor was professional quickly diagnosed and solved the problem with ease. I even pocket dialed him by mistake after the service was completed and he called back to ensure I didn’t need anything.

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Diana · 3 years ago

Victor came out on short notice and restored my AC, saving me from the summer TX heat. Quick to respond and diagnose the issue. Would recommend their services.

A/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Amanda · 3 years ago

Texas heat is bad. I called these guys before 7am and they were here by 12:30pm. Victor was quick, professional, and very friendly. He explained all the steps he was taking, told me things we could do to help improve our cooling concerns, and, he made sure I had all the documents needed to submit to my warranty…

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ joe · 3 years ago

were very quick to respond and knowable about Trane A/C system

A/C system repair+ Responsiveness
★★★★★ Andrea · 3 years ago

Victor, the technician was very friendly, professional and fixed the problem. He made sure there were no messes inside my home. Not only that he did the repair on a Sunday. Thank you Victor. We now have air when the temps and heat index are going up.

A/C system repair+ Punctuality+ Professionalism
★★★★★ Cesar · 3 years ago

Highly recommend. We are so glad with the service that was provided to us. The technician Victor was timely and trustworthy. Happy we chose 365 Heating and Air conditioning.

Heating system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Nathan · 3 years ago

Victor was great. Had a full schedule, but came by late to fix A/C anyway. because he knew we were miserable. Very transparent, showed me exactly what was wrong. And what needed fixed. No upsale, very honest.

A/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ lisa · 3 years ago

Big Thank you, to Victor for providing great service to our AC system unexpectedly. He was patience and attentive and respectful. I appreciate all he has done and more. highly recommend.

A/C system maintenanceA/C system repair+ Responsiveness+ Quality+ Professionalism
★★★★★ paul · 5 years ago

Excellent and quick. On time and he knows instantly what’s wrong with my AC. And he fixed within less than 30 minutes. Awesome job highly recommended

A/C system repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Chris · 3 years ago

Rating only, no written review.

A/C system repair+ Punctuality+ Quality+ Professionalism

Price

$$$$
$283-12% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Questions about 365 Heating And Air Conditioning

Is 365 Heating And Air Conditioning good?

Yes by most measures: 5.0★ from 314 Google reviews and an Experts Score of 72/100 (grade B), #7 of 67 HVAC contractors we track. 0% of reviews in the last two years were 1–2★ (category average 2%).

How much does 365 Heating And Air Conditioning charge?

Customers reported a typical bill of $283 (middle half $153–$437), 12% below the HVAC contractors median of $322.

What do customers hire 365 Heating And Air Conditioning for?

Mostly HVAC system repair (22), HVAC system maintenance (19), a/c system repair (16), a/c system maintenance (9).

Does the owner respond to complaints?

The owner replied to 50% of 1–3★ reviews (category: 63%).

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