Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%86+30.1Reliability 15%92+13.8Craft & service 20%46+9.2Value 10%83+8.3Momentum 8%83+6.6Track record 7%34+2.4Accountability 5%34+1.7Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE365 Heating And Air Conditioning
Dallas, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 314 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and satisfaction; weakest: accountability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.365 Heating And Air Conditioning is better than 86% of HVAC contractors.A
86
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).365 Heating And Air Conditioning is better than 92% of HVAC contractors.A
92
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.365 Heating And Air Conditioning is better than 46% of HVAC contractors.C
46
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.365 Heating And Air Conditioning is better than 83% of HVAC contractors.A
83
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.365 Heating And Air Conditioning is better than 83% of HVAC contractors.A
83
Track recordTrack record · 7% of the scoreReview volume and years with reviews.365 Heating And Air Conditioning is better than 34% of HVAC contractors.D
34
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.365 Heating And Air Conditioning is better than 34% of HVAC contractors.D
34
Reviews for your job
Customers hired 365 Heating And Air Conditioning for 8 kinds of job.
365 Heating And Air Conditioning for heating system repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 51
All 4 Google reviews tagged “Heating system repair”
Jimmy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
did an excellent job repairing everything that i needed. Will call them again when needed. recommend
HVAC duct & vent repairHeating system repair+ Punctuality+ Quality
MariaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Great people, very intelligent, and now my bedroom is nice and cool.
Heating system repair+ Professionalism
Jorge2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Heating system repair+ Responsiveness+ Punctuality+ Quality
brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Heating system maintenanceHeating system repairRepair HVAC+ Punctuality+ Professionalism
Price
$283-12% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 56%Reasonable 44%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 22 | $192–$955 |
| HVAC system maintenance | 19 | $37–$292 |
| A/C system repair | 16 | $209–$880 |
| A/C system maintenance | 9 | $54–$441 |
| HVAC duct & vent repair | 6 | $344–$1.9k |
| Install AC | 5 | $1.5k–$3.2k |
| Install thermostat | 4 | — |
| Repair HVAC | 4 | $236–$840 |
